I found this funeral home after the place my dad was thinking about using for his partner came up…read morewith a 2.1 rating. So not that one. From my first call with Phil, he made sure we felt comfortable and cared for. When it came time for decisions about Mass cards and a dress (amongst other things), we were presented with a wide choice of options to make sure it was personal to our family. We were able to hold a morning wake with a small service at the end before the procession which was very appropriate. The Deacon was eloquent. I made some sandwiches to ensure my 85-year-old dad had something to eat, and Vinny was nice enough to run back and forth to the refrigerator whenever we asked for these and waters for our guests. Joe was our hearse driver, and he was excellent at waiting at the correct traffic lights so as not to lose anybody on the way to the cemetery. His Consecration prayer at the gravesite was perfect. I hope I don't talk to these guys too much, but I absolutely know where I'm going if I need compassionate, thorough funeral services.

I imagine all funeral homes offer fine service and understanding. But Romanelli was not just…read moresympathetic. They made my family feel heard, and taken care of. When one of the hardest times of your life comes, you just don't have it in you to protect yourself. With Romanelli, they're not trying to take advantage of you when you're most vulnerable. They're not trying to up sell you. They provide the kind of funeral or the service that best fits your needs. And they do it in a way that doesn't make you feel like just another sale. Phil was amazing and all the other people we encountered were just as professional and lovely. My family and I highly recommend them. You'll be in great hands.

Recently I had a death in the family. We were working with limited funds. Paul worked with us and…read morewe had a nice funeral for my Grandmother. I appreciate the compassion and care they provided. Rest in peace my abuela !

My father in law recently passed away and we had to make arrangements for his funeral. My…read morewife was feeling overwhelmed and didn't know where to start. I had looked up a few funeral homes and NF Walker was one of them. We were very impressed with how they treated us. They were compassionate , offered fair pricing and reassurance that everything would be taken care of. Thank you for showing us kindness during this very difficult time for our family.

I recently called Cypress Hills Cemetery to locate my loved one. The person that answered was…read moreabsolutely awesome. She was very patient, understanding and caring. She gave me the information and said when I did come to visit they would give me a map and show me how to get there. I asked if I could ask for her when I do go, she said yes and that her name is Olga. A couple of weeks later I did visit the cemetery and found Olga working in the office. She remembered our conversation and gave me a map with the directions, she was very kind and offered her condolences for my loss. I was actually thinking I would be given the information and be on my own. However it was totally opposite, she was very helpful, knowledgeable, and her voice and tone was that of an Angel. She made what was for me a very difficult situation totally manageable. Thank you Olga for all your help, you're a very special person.

The only National Cemetery in New York City also functions as one of the city's best (and unknown)…read morepublic open spaces. Solemn rows of uniform white stones matched by pure white dogwood trees in May. More immaculately manicured than any other cemetery or park in the city; atop the steep hill lies a grassy spot for quietly enjoying the view over Jamaica Bay.

January 11, 2026 I…read morefirst started dealing with Sprung Monuments in late 2016 to make arrangements for my parents passing. My family chose to use their services again in February of 2025 after the death of my husband which was a traumatizing event. Initially, I dealt with the representative at their Wellwood Ave. location, who was pleasant and helpful. That rep left soon after and I was assigned someone else. The stone was approved by me in June with an installation date for the last week in August. I set an unveiling date for early September, and notified family and friends accordingly. As the estimated completion date approached, I called Sprung rep to find out the status, to which they were unable to give me a response. When I finally spoke to them, I was told that the "Cemetery rejected the stone." No further explanation was provided. When I then called the cemetery and spoke to Phyllis, the person in charge, I was told she had no record of Sprung notifying the cemetery that the stone had been placed, let alone that it had been rejected. After many calls to Sprung and the cemetery, it was determined that the stone setter from Sprung saw a "mistake" in the inscription and removed the stone. Mistakes happen but no one at Sprung had the decency to call or explain the issue. Instead, they continually ignored my requests for answers and told lies about why the stone was removed. Eventually, Sprung corrected and replaced the stone, however at this point we were forced to delay the unveiling multiple times, several months after the intended date, which was agonizing for our entire family. After giving myself time to recover and compose myself after the unveiling, I pushed further for an explanation from Sprung. I sent a long email explaining the whole story, complete with documentation of all the back and forth emails and the names of Sprung's main office representatives and the cemetery. Much to my surprise, as promised on his website, Adam Sprung did respond to me within 24 hours. However, it was a standard "out of office" reply. When I emailed him again, his response dated November 10, 2025 was that "the monument for {my husband} was set on September 19th, 2025, I have attached the completed photo of the monument above. Please let us know if there is anything else we can do." I responded with a scathing email. We already had the unveiling on October 19th, so I knew the stone was set. It was clear that Adam was being intentionally ignorant of the context of the issues in my email. I never heard from him again. It was insulting to me in my grief that not only would no one give me a direct answer during this time, I was lied to on multiple occasions by multiple people at Sprung. There were hours of back and forth, between several parties, with no one accepting blame or admitting to the truth. I was lied to by Sprung representatives, who never took responsibility. Mistakes do happen and that is understandable, however outright lying and deception is inexcusable. If someone at Sprung had admitted the error immediately, it would have been far more acceptable. As a business who deals with death and grief, I cannot fathom how him and his employees can be so insensitive when dealing with someone who lost their husband. The added anxiety, depression and stress this has caused me is unconscionable and appalling and the fact they knowingly lied and caused this traumatic experience is even harder to tolerate. Adam Sprung and Sprung monuments is not a family oriented company. He should have taken complete control of the situation, and responded to my desperation. Instead I was ignored! In reality, I have no legal grounds for a lawsuit and their corporate lawyers would not let you admit to any wrongdoing. However, does acknowledging my painful experience an admission of wrong doing? A simple apology would have been sufficient. Instead I am giving him an unsatisfactory rating, speaking with a lawyer and sending this letter to YELP and GOOGLE with an unsatisfactory review. LK

Has anybody else dealt with Hollander Cypress? I have had the worst experience. I sent my check in…read morefull for writing on my mother's tombstone last Oct. They lost it then they found it. I call every other month. Its July and my mother's name is still not on stone. I am dealing with Michael Martinez says work will get done and nothing. Never hear from him or any other person in the office. The bad part is they have my $ and the original title for the plot. How do they expect to do business and fir me to recommend them. NEVER !. My mom's anniversary is September which is right around the corner. We will visit grave site on her anniversary but her name won't be on it bec Hollander Cypress didn't follow thru. More pain to my sorrows.

This was our second time using Grace Funeral Chapels (my dad 9 years ago and my mom October 2024)…read more Our Funeral Director, Shante Huson, put me at ease immediately. She is warm, kind, compassionate, knowledgeable and professional! There's nothing more important than knowing that your loved one is in good hands and I am grateful beyond words! It was also a great value!

Grace - simple elegance or refinement of movement…read more I wanted to lead with the meaning of the word because this is more than what my family experienced with Grace Funeral Chapel. From the time we connected with them days leading up to my mother's passing until the burial was more than we expected.. Our family has known Jean for many years and we reached out to her after contacting another Funeral Home and she highly recommended Grace Chapel. Jean connected us to Ansa and everything flowed from there. Ansa walked us through the process and kept in contact with us even when we were concerned about the delay in transport of our mother from NC to NY. My sisters and I explained what mom would have liked and Ansa did not disappoint. My mother looked llike the queen that she was in life. They set up a police escorts and the limousine drivers were the best. I would highly recommend this Funeral Chapel to anyone looking for their love ones and family to be handled with dignity and care.

I lived in Glendale for a long time, and this funeral home has had many of my friends and family…read moremembers wakes. Everyone there is just so warm and caring. I just had my fathers wake there, and he looked great. My mother made the arrangements and she was comforted by all members of the staff.

During such a difficult time I can't tell you how well taken care of we were by Peter, and everyone…read moreat Walsh & Labella. Their fair and honest pricing and willingness to take on the entire job of tending to my mother-in-law's wake and transportation to Pennsylvania, where she was laid to rest, astounded me. You can trust that you're in good hands in your time of grief with Walsh and Labella.

The people at Heritage Memorial recently over saw the home going service for my grandmother, and…read morelet me tell you it was beautiful. The service was beautiful, structured and well put together. They made my grandmother look so good. The atmosphere of the venue is warm and inviting. And they took care of all of our needs in a short space of time. I definitely would recommend Heritage Memorial to everyone seeking a kind yet professional hand in their time of mourning.

The Home going of my cousin Thomas (Harold) Aikens Jr. Mrs. Cheri and her family are truly a rare…read moregem. They have accommodated my family in their hour of need of a memorial service. It was my niece first time arranging a funeral service, and I must tell you, they did an excellent job. Mrs. Cheri, has a beautiful soul and her patience with all of the demands that my neice wanted to do went through without so much as a sigh from Mrs. Cheri. The Heritage Memorial Chapel does not feel or look like a funeral home, in fact, the uncaring, cold feeling of death (sorry for the harshness) was quite the opposite, it felt as I am sitting in my living room. By the way, there is this sofa and love seat that is so comfortable that I wanted to take it home with me. I will end this by saying if you are in need of funeral (I pray not) services, community meeting, small events, then this is the place talk too. Thank you once again Mrs. C.Wlliams-Pugh and Family

I never thought I'd be reviewing a funeral home however here I am. Last week we had an urgent need…read moreto make arrangements and after a few calls decided to go with Ponce. The attention to care & details received was impressive. Dorothy was such a blessing throughout the whole process. Her attention to details was above & beyond what I expected. To be honest even if Ponce was more expensive than the other places I've called I would have still chosen them because of her.

my mother funeral was held there. They had no AC. Then we go to the burial grounds where we had to…read morewait an extra 30 minutes because they were. It's not organized for my mother to be placed in the ground. It was no apologies we didn't even feel like they acknowledged a mistake. Be careful if you're gonna use this funeral home, waiting three weeks just for the death certificate.