My family and I love this office . The type of care they provide is the best. From cleaning to…read morecrowning to whitening I've done it all and the staff are always courteous . They help create a great atmosphere. lol I'm a big baby when it comes to my mouth and I haven't ran out and screamed in the waiting room yet since they opened in 2012 so I recommend everyone come here

the staff is extremely nice. I'm glad I picked that office:)…read more I need 85 characters??? I was done!!

My daughter has good memories of her surgery, which is saying alot! I'm in need of surgery, and am…read morehappy to see the nice reviews.

Dr. Trombly and his team were amazing from initial consult all the way through post op. I had 4…read moreheavily impacted wisdom teeth removed. And, I didn't feel a thing. Prior to the procedure they made sure I had everything I needed post operation. During, they were kind and professional, and after Dr. Tromblay called me a few hours later to make sure that I was doing okay, and to make sure I was ready for the all of the post op swelling. He came highly recommended from my dentist and mother, and I know why.

I had my wisdom teeth extracted and was terrified and held off for years! Hands down Dr. Anju…read moreNellissery were amazing in explaining the process in advance to make you feel comfortable with the procedure. I forgot my air pods and they played jazz music for me to help me relax. Samantha Kennedy was amazing, as she assisted the doctor with the procedure. She held my hand to help me with my anxiety. Samantha cares about her patients well being and comfort. I recommend this business 100% especially to individuals who are afraid to have oral Surgery done!

after being refused by my insurance for jaw pain procedure, a corrected request was eventually…read moresent. approval granted but now told I would be responsible for the large co pay. person I spoke to from McNally had a bad attitude trying to rush me off the call. as I am unable to afford the co pay, months of dealing with them resulted in cancelling the appointment. Not happy generally with their service although Julie was more helpful arranging for a second approval request Roger Johnson

Top notch dentist with clear and evident skills that obviously show when he introduces himself to…read moreyou. Smart and Bright and not too many Docs have this...I highly recommend him to anyone....

You get appointments quickly. Everybody here is really nice and Dr. Mike is a great dentist. They…read morehave all the latest technology. Very different from my elderly retired dentist. Highly recommended.

From the owner: A 1980 graduate of Georgetown Dental School,read more

I cannot say enough good things about Dr. Erik Sayles. I saw him for severe complex TMJ disorder…read more I will start this review by saying I have dealt with many, many Drs in the last 15 years because of the MS and several co-morbid illnesses that I've had to contend with. I have a well rounded experience with Drs who make a difference and those who don't. With saying that, I highly recommend Dr. Erik Sayles, Oral Maxillofacial Surgeon. He is a doctor who makes a difference. He was on time, alert and attentive, extremely knowledgeable. Who also carries the best bedside manner and is friendly, compassionate, listened, intelligent, thought outside the box, thorough with exam, and thorough with suggestions and options to proceed forward, as well as, has great follow up to make sure you are well taken care of. He made sure that I was completely comfortable with all the decisions along the way

The entire experience sucked! From meeting the so called dentist ERIC, who has absolutely no…read morebedside manners, to him yelling at me for making loud noises (because I was nervous) and was having 2 molars extracted, as he tells me to be quite because he had other patience in the other rooms and didn't want them to hear me, to the fact I never received my prescription for my antibiotics after calling twice. I DO NOT recommend this place for anyone!!!! OH yeah, I was told the extractions would run me about $300. Then they found out I had dental insurance and charged my insurance company almost $1,000 and I had to pay $160 out of my pocket as well. So over $1,000 for two teeth to be extracted and he left a piece of one tooth in my mouth!!! I will not be going back there ever!

First, the staff was pleasant. After that, some concerns - the forms could use an upgrade. Some of…read morethe questions (and the signs in the restrooms) were not very inclusive of trans-people. What difference does it make what gender someone is for their dentistry?! There was one very inconvenient outlet in the waiting area (2016, nearly everyone has devices and for the length of the wait, it'd be nice to be able to charge them). I came in for an emergency extraction. I was in pain. I then had to have an exam, xrays, get pitched for their services before getting an appointment to pull my tooth. The website said - Basic Cleaning ...Starting at $102 $82 Savings of $20 Filling: Amalgam ...Starting at $161 $129 Savings of $32 Filling: Composite ...Starting at $176 $141 Savings of $35 Crown ...Starting at $1223 $979 Savings of $244 Simple Extraction ...Starting at $194 $156 Savings of $38 I had a simple extraction, which costed $362.00. I'm not certain why it was $200 more than the advertised price. Overall, my 3 rating is generous.

Do not go here they will take advantage of you financiall!!! They said they accept my insurance and…read moreI'm in network. after meeting with dentist she said I needed scaling and root planing ... after full assessment you sit down with the SALES PERSON ( up seller) she said I had great insurance, my out of pocket expense was gonna be $2810 (that includes my insurance discount) said dont worry we have payment plans. I went to 2 other dentist and was shocked both of the other dentistries had similar pricing to each other which was for scaling and root planing my out of pocket cost was ONLY GONNA BE $380!!!aspen was gonna charge me $2810 and the other places only $380 bucks ...... ASPEN DENTAL TAKES ADVANTAGE OF PEOPLE

Your first check up, teeth cleaning and x-rays are free…read more The technician was very friendly and made the x-rays quick. Being that it's a franchise dentist it's a little pricy and they push a lot of "options" on you. Great to find out your baseline. Don't know if I'd go back. Good if your in a new town/city and need a dentist. They do do a good job of sitting with you and showing you how and what your insurance covers.

Horrible -service - terrible policies The dentist was rude…read moreand actually said he didn't care what the patient wanted Dont go there, go anywhere else

they are okay. the people who work on patients are hit or miss sometimes they are extremely rude…read moreand sometimes they are rly nice people. the onw thing that gets me mad is their late policy. so school gets out at 4 and the office is further away from my home and trafic exists. they say they can't take you if your 20 minutes late which is understandable. but for us we had to wait 40 minutes past the real time of our appointment and parents have to go back to work. I know it's nothing the front desk people can control but come on it's 40 minutes if waiting for not so great care

So I have to be brutally honest about this place, It's made me so angry over the past year that I…read morehad to express this somewhere where people would hopefully listen. I started going here after losing a family member that was near and dear to my heart, which made me realize that I needed to start taking better care of myself medically, So I applied for masshealth, got approved got a new doctor and... Courtland Dental. Now my experience started in Holyoke offices first, Nothing against the staff personally, They were very friendly, had great attitudes, and were all very nice too me. But I went in because the beginning of my process included removing teeth that were infected and the only way to save them was going to be route canal (NO) so I chose removal and went for partials instead... Now to the part that started this crisis, After going into Holyoke for the gel crap they have to use to make the indents for your partials I went in for a fitting afterwards. Then the offices at Holyoke temporarily shut down but they ASSURED me that my paperwork and my partials would be at the Springfield offices, they were not and I had to call them myself to schedule yet ANOTHER appointment for the gel crap once again, left, came back for the other appointment to make sure they fit... Then apparently "FED EX lost the paperwork"... so they made me come back AGAIN FOR THE THIRD TIME for more of that gel crap... Now I am on the fitting part, but funny thing, No one is picking up there phone at the Springfield offices, now you may be thinking "Ohh, you are probably calling at a bad time." Ok, that's fair if I tried once a day... but how about 17 TIMES IN THE SPAN OF A WEEK?! And some others may be going "Ohh well they transfer you to an office that can help further" Ohh well that's amazing... If more people there actually understood me over the phone instead of having a language barrier over the phone. Now don't get me wrong I did get some people who were fluent in English but even THEY were unhelpful. I have been very patient, I have been very calm with these people every time I have ever stepped foot in that office despite living two towns over. I am now at my breaking point, If you are looking for a dentist and cannot find anywhere else to go, You are better off ripping the teeth out of your mouth yourself than going through this anger inducing process, I am still in the process of finishing this place here, but once this procedure is done, I will never return to this place again.

I've been to 3 dentist in my adult life. I've always stayed close to home as I don't like to…read moretravel. But now I'm driving 45 minutes one way, to receive the wonderful, honest treatment we all deserve. From walking in the door my first time, to leaving was quite pleasant. A friendly staff that made me feel comfortable, as I am terrified of the dentist. I saw a guest hug one of the dental assistants goodbye when I came in. That was a first. They helped me with my parking as I was unfamiliar with the area and even put quarters in the meter for me. Never underestimate a second opinion. I was told by my previous dentist that my tooth had to be pulled that had a previous root canal done. Dr. Elfman assured me that that wasn't the case. And a week later I have a new crown instead of a hole in my mouth. I'm so relieved. His demeanor was gentle and kind. And I got to see my new tooth being made right in front of me. Very efficient office. Very accommodating to the times and days that work for me. The dental assistant, Debbie, talked me through every step in detail, so I understood what was going to happen next and was kind and considerate of my feelings as again I struggle with going to the dentist. I understand nobody loves going, but I'm truly scared. They showed me all kinds of pictures of my teeth which was helpful in understanding my mouth. Debbie even gave me a little squishy school bus toy to hold on to that made me laugh, to fidget with through the process. The little things. I'll be going back to this dentist from now on. I thank them so much for everything. Dr. Elfman and his team are one of a kind. Tanya

I have been to his office several times. In all honesty, I cannot recommend. Initially, I went…read morefor the bottom half of a tooth broke off. The tooth had to be extracted, and I was in pain over a week. I was advised to replace bridge I had would cost a certain amount, I felt the price was too high. So, while he was addressing one issue, I asked if the price could be lower. He went back and forth what would be needed. He kept bragging how he was the best dentist. Finally, when he realized I would not go for price he stated. He stated he could do nothing. At my last visit for teeth cleaning, a different person than the one I had been accustomed to did my cleaning. This woman did not explain things well, was extremely rough, and never gave me a breather. She started to floss my teeth, and I had to stop. When I went to the receptionist, I was very angry. I was not going to say anything. Then, this totally unprofessional woman goes to the receptionist and says she (meaning me) just got up and left. At that point, I got mad and stated why I was so angry. Woman then says that she was cleaning my teeth (that justified her extreme roughness) and at that point I lost it. She then says why didn't you say anything-I just looked at her (how can someone say something when something is in their mouth). Then, she and the receptionist go running to the dentist like two idiot children. At that point, I left. Finally, I cannot comprehend how this dentist was ever rated number one.