I highly recommend Prime Mold removal and think they are excellent at what they do. We have had…read moreseveral major water damage incidents including a pipe leak from our next door neighbors and an extension roof leak which in both cases affected multiple levels and caused significant damage to our three story brownstone. The Prime Mold team is highly professional and deconstructed, completed mold remediation and restored ceilings and walls including drywall, plaster and painting that had been stripped down to the brick. They take unusual pride and put great effort into their work. Thanks to you all -- you're the best! Brad and Valerie Zilbersher

Really good and knows their stuff!! Excellent customer service! Highly recommend to everyone!read more

Had a fire and the insurance company sent them for a full house cleaning. They cleaned every square…read moreinch. Everyone was pleasant and worked hard. Every penny around the house was accounted for and returned. They even found a defect in some furniture I had delivered the week before and pointed it out so I could have the store replace it. I can't say enough good things about them. They got as much of the smoke stink out as humanly possible too.

We had a slow radiator leak, undetected for weeks that built up under our vinyl flooring. Westfair…read morewas the recommended restoration service from our home insurance company. They did an outstanding job. Everyone involved was helpful, friendly and knowledgeable. The house was restored to it's pre-flood state with minimal disruption to my family. I would highly recommend them to others and wouldn't hesitate to hire them again in the event of any future calamities.

I don't often leave reviews but I had such a positive experience with Oswaldo, Joe and their team…read morefrom RotoRooter at the end of 2023 that I felt it was deserving.  We moved into our home in Rye three years ago and have had some flooding issues with our driveway storm drain. Our driveway slopes down toward the house and during extremely heavy rain it's been unable to handle the water coming down from the street. During Hurricane Ida the drain backed up, water came into the garage and flooded our entire lower level and basement, ruining carpets and destroying a lot of beloved toys in the playroom. After the recent heavy rains and another close call, we called RotoRooter to see if jetting the pipe would help. Using a scope camera on the end of a cable Oswaldo, Joe and their crew identified the issue and showed us what was wrong on the computer monitor - the drain pipe that ran from the driveway beneath our backyard was a flimsy corrugated plastic material and the connection for the gutter downspouts was installed improperly. The drainpipe was bent, punctured and flattened in places by tree roots that had grown over time. It was getting clogged up with leaves and debris. Our home's original drainage installation was so poorly done and fully unable to handle the amount of water needed to move heavy rains from our driveway and keep our home from flooding.  We'd had a previous bad experience with a competing company (Aqueduct Services) that installed our sump pump. Their crew was clearly inexperienced and did such shoddy work that it needed to be undone and redone multiple times, and took days longer than estimated, so we were anxious about taking on another major and disruptive plumbing project.  Thankfully our experience with the guys from RotoRooter couldn't have been more different. It was night and day.  The knowledge, skill and integrity of Oswaldo, Joe and their crew to identify the issues, clearly explain (and show them to us) in a way that made it easy to understand was so reassuring and refreshing after our previous experience.  Having to excavate our whole backyard to solve our flooding issues was an expensive and surprisingly invasive-feeling procedure. Oswaldo and his team had a great bedside manner - they showed empathy for the large investment and major surgery that needed to be done - especially right before the holidays. They were patient in explaining the problems, walking us through our options and helping us understand what we needed to do to fix our issue and get the job done right.  I know nothing about plumbing, but seeing the crew replace the old cheap pipes and catch basin with the new ones, the difference in workmanship and material quality was obvious. The work took two days and the crew stayed late to clean up and make sure everything was covered and secure and roped off with tape so it was safe for my kids to go in the backyard. This was not AT ALL a cheap or expected home improvement project and, being entirely buried underground, not the most rewarding use of our savings like the backyard landscaping upgrades that we've had on our wish list.  But I have to say that the confidence that our home will now be able to handle heavy rains and the peace of mind that that we don't have to worry about our playroom flooding again every time there's a local flooding advisory were 100% worth it.

We moved from NYC to Nanuet and renovated our bathroom at our new place. The sink in our primary…read morebathroom had a slight leak and was causing some warping to the vanity sink shelf. My partner and I looked for a plumber and landed on Roto Rooter considering it was a small job. We thought a large chain might offer a reasonable price to fix this minor problem. We were surprised by the large amount of their original quote but reasoned we need to stop the damage to our vanity. After the technician finished one hour of work, we see the final bill has an extra $300 price tag, bringing our total bill to almost $950!!! We could have a bought a new vanity for that cost. After speaking with a manager at the company, they tried to explain the additional cost. I mentioned on the phone, the additional $300 completely caught us off guard from the original quote and that it was pretty significant. The office offered us a small discount because we participated in their food drive which offered a $55 discount with a food donation. Yet this is a minor salve to the financial dent this has caused. I don't recommend their service because their prices are way beyond what seems logical. For the price they charged you can almost start from scratch and arrive at the same cost to make their repairs.

These guys are amazing! Answered the phone and had…read moreavailability the next day. Three guys showed up on time and went above and beyond what I expected... all for the quoted price. I was expecting some time of upcharge as they did way more work than I anticipated. Professional!

When we had a flood in our basement due to a water heater crack, we called this company for water…read morerestoration. Nick V our Project Manager did an amazing job coordinating all entities involved including our insurance company. He was always available to us for any questions we had. The workers moved all the stored items and debris and returned the areas to their clean normal state. This is an outstanding company and our Project Manager, Nick V. that I would highly recommend.

I hired Juan Concha Arborist Service to cut down my sick tree. It was at least a 40 foot Oak Tree…read morethat was dieing. His workers got here early, cut it down in a day (I thought it would be at leastt two days) and cleaned up. They were respectful and concious of the time not to make noise. I would gladly hire them again and I would definitely refer them to anyone looking for an arborist Thank you Juan Concha Arborist Service for taking down my sick tree. It was amazing to see Thalia New Rochelle

Had five large trees removed on the side of my house. Fast, efficient, modern machinery and…read moreextremely fair priced. Will definitely use this service in the future when I have my backyard done.

After a fire in my attached garage caused heavy smoke and soot throughout my home, iFlooded…read moreRestoration responded incredibly fast. Their team was on point, professional, and knew exactly what to do. I was so relieved when they arrived and immediately began mitigating the damage. Project Manager Alex was excellent and service was incredible from start to finish. Highly recommend!

First time home owners, and we had a flood last month. My family and I were devastated to say the…read moreleast. Mr. Alex Calderon made the entire process seamless and took care of us quickly and professional. He dealt with the insurance company from beginning to end. I have already recommended iFlooded Restoration to several of my friends and co-workers. Thank you for everything, and hopefully I won't have any kind of flooding in the near future!

Holy flood, .I called David at Water Restoration of Manhattan, he came out with 7 guys equipped and…read moreready to work as if it were a regular time of day. He definitely heard our cry for help. As we were all groggy, we were greeted and acknowledged professionally by all staff and team members. Water Damage Restoration of Manhattan helped 4 families in a matter of a few hours and on behalf of everyone we would like to say THANK YOU!

Honestly one of the most frustrating problems can be water damage, so I stressed out as usual and…read moredidn't know what to do or where to start. My friend told me to search online and so I did. I found this company which has great ratings and reviews, yet I was still a bit skeptical from previous experiences with different companies. However, I decided to give it a try and I truly think it was the smartest decision I made in a while!!! Not only that they were super professional, but they were also very patient and friendly and knew how to deal with my crazy frustrated attitude which really surprised me. They literally guided me step by step, whats happening and how to deal with everything in the mean time. They sent a very knowledgeable technician in no time and he knew right away what needs to be done. It's crazy to say that not only that everything is fixed it even looks cleaner and better than before. I'm usually a critic but I think for the first time there's nothing bad I can say about the service I was provided. They really made me feel like the whole company from the person who answered to the technician who came to my house was built and personalized to me and my situation. Although, this kind of service and feeling is priceless, and I would gladly pay whatever they would ask for, yet they were still very fairly priced, and I would strongly recommend them to everyone that should need this kind of service, and will call them again if needed with no hesitation!!!