2.5 weeks without a washer, double the time to get a part in that they ordered, and texted me right…read morebefore an appt to confirm but couldn't get a hold of anyone for 90 minutes to know if they were coming.

Best appliance store ever great customer service and everything meet my needs Great workers…read moreeveryone was so nice and the owner helped me pick the best stainless fridge for the lowest price This place is clean and perfect

I purchased a washer from ABC and after a week it stopped working and I called them but they didn't…read morereplace it or fix it.

I brought an expensive refrigerator,only had it for 2years and it stared having issues,they did…read morenothing ,don't spend ur money there ..they terrible

Had a leaky dishwasher and needed a cheap fix. Unfortunately the first unit I purchased here had an…read moreissue and when I exchanged it, I did not have the best experience. The manager personally reached out to me the next day and offered a rebate for my time, effort, and trouble, and assured me everything will run more smoothly next time. I believe her and will be back. All in all I got a great deal and best part of it is I don't have to wash dishes for a family of 4 anymore!

This is the bottom of the barrel. There is no part of me that will ever go back here again. We…read morewalked in no one to greet or say hello. Sales people on the floor Don't even look your way even when u ask for help. At least when it was sears they were willing to help. No one had there masks fully on. We finally just left. #$hithole ‍

The owner and repairman, Shawn, is very trustworthy and kind, and his service prices are very…read moreaffordable. I have always called Carmack for my appliance repairs. We always will. Thank you, Shawn. Mike and Dana.

Sean from Carmack did a wonderful job fixing our dryer. He was very pleasant, helpful and friendly…read more The price was very reasonable for his service and we will definitely be recommending his service to our friends and family when someone has an appliance that breaks again. Thank you!

I had a very disappointing experience with Lavorganics Appliances (24038 Joy Rd, Redford, MI…read more48239). I purchased multiple appliances delivered at 09/24/2025 from this shop: a stove, clothes washer, gas dryer, and refrigerator. At first, the owner was very friendly and helpful. However, after I paid and the items were delivered, the service changed. I was told delivery and installation were included with the necessary equipment, but when the delivery arrived, I was charged extra for installation. Shortly after, the refrigerator/freezer stopped working. The owner came and said the motor was not working and replaced it, but the unit still had problems, including water leaking underneath. I sent pictures and he promised he would come back to fix it, but he did not follow through. I went to the shop again and he gave excuses about being sick and having pain, but the repair still was not done. Even though the appliance was supposedly under warranty, I ended up hiring my own technician and paying $150. Based on my experience, I do not recommend buying from this shop. The customer support and warranty service were not reliable.

They want $800 to over $1000 for used appliances in the ghetto. Might as well go to Home Depot for…read morethese prices. Stay away from here at all costs.

Sam's is a breath of fresh air. A consummate professionaI and an oId schooI business owner. He…read moregave me more advice and information over the phone than any GoogIe search couId. He's very busy but because our fridge was broken he fit us in came over and saved us hundreds of doIIars in food purchase. He was even wiIIing to waste more of his time saving us money but I toId him to just go with the more expensive cost to get it done. Be good peopIe and reward the man for saving you money! Thank you Sam's for heIping us on a Saturday non-the-Iess!

Now under new management I believe. Used to be reliable. I bought a washing machine that was…read moredelivered on Saturday that didn't operate properly. I called about 4pm that same day and was told to call back Monday. When the repairman came Tuesday ( 4 days with clothes in machine) he finally got it going, with some operational restrictions, such as a limited amount of clothes in a large capasity machine. A he left, we could only wash small loads, before it malfunctioned again. I called and asked them to bring me another washer and that was promised Friday (yesterday). I sat around all day and at about 4:30 that afternoon I called only to be told I wont be here, and that I would be Called by 12:00 Saturday for a delivery time today. I just called to find out I would be sitting again until maybe 6pm...again. Theses are new people with poor service and products and a 30 day warranty that used to be 60 days.. that says something. DO NOT TRUST THIS COMPANY. GO SOMEWHERE ELSE!!!!!!!

December 5, 2025 Menards - Livonia, MI…read more12701 Middlebelt Rd, Livonia, MI 48150 Attention: Chris F. & Team I placed an online order and went to the Livonia store for pick-up after receiving a confirmation stating the order was ready. When the associate brought out the items, two of them were incorrect. After the associate verified the mistake, I was asked to wait while he retrieved the correct products. The customer service issues I experienced include: Incorrect items were provided despite the order confirmation indicating they were in stock. I waited while the associate attempted to retrieve the correct items, during which multiple other customers were able to retrieve their orders without delay. After being told the items were not in stock, I asked to cancel the order and was directed to Customer Service at the front of the store to process a refund, instead of resolving it at the pickup counter. Manager escalation did not result in any solution or goodwill gesture for the inconvenience; I was told nothing could be done. No alternative solutions were offered, such as shipping the items to me, which would have prevented additional trips. This experience reflects a breakdown in order accuracy and basic customer service. I hope this feedback is used to improve the pickup process and customer support. The purpose of choosing this location was the online indication that the items were in stock and ready for pickup.

Joe was the man. I was waiting to design a deck and a fence for a house in Livonia I'm flipping…read more Manards has 2 self design stations to use but today was busy and I was waiting patiently. I hear a voice from the service counter saying I'm Joe and I can help you design whatever you need. I smiled and said yes pleas and thank you sir. Before I knew it we finished both designed and I had the materials list and design drawing printed out and ready to submit to the city. I love how Manards has everything I need for any project. Plus the 11% always saves some cash for other projects. This Manards is well organized and well stocked. Plenty of parking and the service keeps me coming back as well. I recommend you give this store some business and you'll be happy you did.