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    Menards

    2.4 (81 reviews)
    Open 6:00 am - 10:00 pm
    Updated 2 months ago

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    Area for large pickup orders - located in the rear of the building
    Shunda B.

    I'm definitely a fan in comparison to home Depot - they are truly winning. Customer service is great in helping figuring out what you need for your project. Let me give you a sample example: (A) I went to home Depot and I asked where something was, then she replied and pointed. (B) I went to Menard's and I asked where something was, then he replied and said I'll take u to make sure you find the correct item. I also love their displays - there's multiple actual examples instead of a poster board showing a picture of the example. Please note - large pickup order can be retrieved from the rear of the building; either walk through or drive to the back. Make sure you have ur receipt and if not, customer service can pull the information up using your telephone number.

    Sara S.

    I went to Menards today to pick up my nephews birthday gift. This particular item as well as the girls version was marked via the sticker on the shelf under the item from $39.99 to $34.99 in the clearance section of closet organization. We get to the register and much to our surprise it rings up at the original price of $39.99. We notify the cashier that the amount isn't correct and the front end lead comes to assist. First she doesn't listen to me about where we picked up the item and calls over to the wrong department and says its still on the shelf as regular price. I offer to go over there with the front end lead to show her the tags and she says "I can not leave from up here". Finally she listens and calls over to the organization department where the lady says that the item next to it was the one on clearance. How could that be when there was TWO stickers, one for the pastel and one for the primary version? The front end lead then says well the person is in the department and you can meet her over there. I walk all the way over there and guess what? BOTH OF THE CLEARANCE TAGS WERE REMOVED! I go back up to the front clearly upset and ask for the corporate number where the person at the help desk was also no help at all, and said "Just so you know the corporate number is an automated system". I will be calling first thing in the morning. This is the absolute WORST customer service I have ever received at such a large business. Who in their right mind REMOVES CLEARANCE TAGS?! This would have NEVER happened if the front end lead walked over there with me to the department when I offered! As pictured you can see this box as well as the others are in POOR condition which is clearly why they were marked down in the first place.

    Wish I could give ZERO stars. purchased HORRIBLE quality wood floors from them, called Great Lakes Wood Floors, Saddle Oak 3/4 x 3 Solid Hardwood Flooring throughout entire house. Bought it because of 50 year warranty. It's only been 5 years, and the floors are worn completely out. I've lived in homes with natural hardwood floors (80 yrs old house) , and Bruce brand hardwood floors (20 yrs old) and both held up BEAUTIFULLY. I chose Great Lakes because the warranty was better, and the price a little less, and I trusted MENARDS' to stand behind the stuff they sell. BIG mistake. They will not stand behind their warranty. Menards says all they can do is forward my claim to GLWF. (Thanks - NOT helpful). GLWF won't even send a rep out to look at the floors. I have had 2 experts out and both said it's just worn out from poor quality. GLWF says they're worn out from water damage. How can they say that without coming over to look? And, btw, there has never been water damage on my floors. Again, I've lived with wood floors for 40 years total, and I know how to maintain and clean them. BEWARE - horrible quality, you WILL be sorry - and Menards will not stand behind them, nor will GLWF (manufacturer).

    Mic M.

    This place is FANTASTIC! I cannot believe all that this place has to offer, some health and beauty, some food, some automotive, some some and more some. This is a home builder and lumber type store first but it's really so much more! They sell appliances, and furniture, and pool supplies, and even beds. They have a drive thru lumber yard that they will load into your vehicle for you. We spent an hour in there and was only able to scratch the surface. The workers were very helpful, friendly and willing to go the extra little bit, which for me is a big plus. One worker we chatted with, extended his hand and introduced himself and said if we needed anything to let him know. I know they are new, but I never saw this when other large stores opened in this area. I think my 2 favorite things I saw, was a self-serve automatic key maker, and a self-serve propane tank swap station, so you can come at any time and for just over $17 can swap out your tank at any time. Cool store with a lot of real estate that I think it will do very well. A little something for everyone. Would definitely recommend.

    Floors are still filthy throughout and look like they are never monitored

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    Awful place not helpful Gm is a dummy was rude would not go there for kitchen cabinets

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    Ask the Community - Menards

    Review Highlights - Menards

    I had the opposite experience at Meijer and mixed results elsewhere so I think Menards is my choice for some of my in-person shopping trips for a while.

    Mentioned in 2 reviews

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    The Home Depot

    The Home Depot

    (56 reviews)

    $$

    The worst customer service on the planet can we give negative stars. The paint department has the…read morerudest unfriendliest people working there. I went there to get my sample paint corrected because they completely botched up the color and they would not fix it for me. The two women that we're working, they told me I had to buy all new paint or just repaint my entire wall. The absolute worst customer service I've ever received.

    Story time. Earlier…read morein the year, we made the observation that our aging doors were not sealing as well as they should. We had tried a few simple home solutions, weather stripping and adjustments to the hinges. We had some slight improvement, but it became clear the doors were in need of service. We had received recommendations to contact home depot and request an evaluation. The estimator cost forty dollars. He came out and they've provided us with useful information about our home. He left us feeling pretty good, even went so far as to offer that they could rehang the same size doors in the space, and that it might be of interest to save our trim because it was obviously high quality and expensive. Enter "Luna." Luna is the upsell agent that works inside home depot for the ordering and installation process. She called while we were on the road. We weren't able to have a complete conversation, but what she did impart was that the doors would need to be custom ordered. This created some confusion. Over the series of the next six emails, I asked, why. Each time the answer I got back was "trust me bro." Finally, I stated that the estimator had clearly given us different information and asked for the measurements. The terse reply I received was that the measurements are for in store use only. And would not be shared. Literally "trust me bro." So I'm out $40 for a bogus estimate that I didn't actually receive. I've taken time out of my busy schedule to allow someone into my home with the promise to do work for me. And i've received nothing. I can see why home depot has a two star rating from this location. Fortunately there is a Lowe's nearby. And I can always file for fraud protection on my card. I will also contact the better business bureau and the state of michigan to report that I was denied an estimate in writing for work.

    Menards - hardware - Updated May 2026

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