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    A And B Appliances

    3.0 (1 review)

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    2 years ago

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    Bill & Rod's Appliance

    Bill & Rod's Appliance

    3.6(84 reviews)
    8.9 mi

    This is going to seem like an odd review. I've never been to Bill and Rod's appliance and mattress,…read morenor have they actually been out to my house to service any equipment. So why the five stars? I had contacted them about my dryer that was heating up but not drying clothes. I had every intention of setting an appointment for them to come out and help fix it. I found them on Yelp because of their good reviews. The more details I gave, they told me that they thought I should call a "air duct and dryer vent cleaning company." While there was always a chance the dryer was broken, they truly felt that this would fix the issue it more than having one of their service techs come out. So five stars for honesty and integrity. And I can tell you if and when my dryer does stop working completely, which is probably only a matter of time, I will definitely consider calling this company or visiting their store and getting a new dryer from them versus Lowe's or Home Depot.

    The Good: I had done…read morea lot of research before I began shopping for a Speed Queen stackable washer-dryer combo. The sales rep was Judy Walker - knowledgeable and helpful without being obsequious. She matched ABC's price, saving me $750. Delivery was on-time - not an easy delivery. A 2nd floor townhouse with a 90-degree turn near the top. Brendon and Shane did the uninstall, haul away and installed the new Speed Queen without complaint. Thank you guys! The Very Bad: Brendon and Shane failed to remove a tie down bracket that prevents the tub from shifting during shipping and delivery. On our first use, there was a terrible metallic grinding sound. The unit shook so vigorously that it walked itself across the floor, then blew the door open and puked water on the floor ... before pulling the electrical cord tight enough to unplug itself. More Good: I called to request service on a Saturday afternoon ... and Scott arrived at 10AM Monday. He pulled the front panel and immediately identified the root cause - failure of the installers to remove the tie down bracket. He inspected the unit and found no damage. Whew!

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    A And B Appliances - appliances - Updated May 2026

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