John was great to deal with-a good communicator who kept me apprised of everything. His pricing was…read morevery fair. He did a great job on my dryer repair, which turned out to be a bit challenging. I would definitely recommend him for appliance repair.

I am a realtor who serve the Northville and Novi area that has referred John to many of my client's…read morehomes and rental properties! I can't say enough good things about John! From start to finish, the experience was outstanding. He is incredibly skillful and knowledgeable, and his attention to detail really shows in the high-quality work he delivers. Whether it's a small repair or a larger project, he approaches everything with professionalism and care. What stood out most to me was how responsive and easy he was to get a hold of. Communication was clear and timely, and I always felt like my client's home was in good hands. It's rare to find someone this reliable and dedicated to doing the job right the first time. If you're looking for someone trustworthy who truly knows what they're doing, I highly recommend John for any work you need done around your home. He'll be my first call for future projects!

Highly recommend Mr. Appliance. Tim was prompt and professional, fixed my ignitor issue in my oven…read morein no time. Will definitely use them again.

The technician did not perform a thorough inspection or diagnosis of my Kenmore washing machine. He…read moreonly replaced the agitator dogs (which I had already identified as one potential issue) and left without checking anything else. The machine continued to have the same problems immediately after he left. I called back within an hour to report it was still not working properly. After several follow-up messages, he texted that he would schedule a return visit for either Friday or Monday. I never received any confirmation, follow-up call, or appointment details despite reaching out again. Unfortunately, the service was incomplete, the follow-up was poor, and the issue remains unresolved. I would not recommend this technician or service to anyone and will not use them again.

Jp came out to fix my dryer on a Sunday! He was prompt and reasonable! I will definitely call him…read moreagain for any other appliance fixes

No call no show. My appointment was confirmed and he was supposed to show up between 10-12. Never…read moreheard from him

The service tech was good but they refused to pay for the repairs…read more Guy was on time. Respectful

Shawn was absolutely GREAT!!! He identified the problem and replaced the igniter in less than 30…read moreminutes. He called prior to his arrival and was very prompt, courteous, professional and kind! I highly recommend this company!!!

I had only great experiences with this company. I have a GE refrigerator and it is noisy. I…read morecontacted GE and was sent to this company. The same day, the company contacted me based on my referral sent to the from GE and set an appointment for the next week. On the arranged morning, I called RSI to get the time frame. I was given noon-3pm. At 12:27, the repair person called to say he was about 15 minutes away. He arrived in 13 and was very nice. He immediately explained how the new guidelines for refrigeration has caused the almost constant noise. He went into a lot of detail to make sure I understood. He offered me a couple of possible tips to help and also noticed the freezer door was a little off. He fixed that. He was so nice and knowledgeable. I appreciated the time he took and made sure I understood.

Installed defective parts into a new Speed Queen drywer. I would not use this company.read more

I called yesterday for an appointment and I had a very pleasant young man, Chandler, here. He…read morecalled me before arrival and diagnosed my problem. I am very happy with his performance and price. One year ago, I had a different problem and I called GE, and I was not very happy with their performance. I'm waiting for the part to come in and be installed. So far, so good. Thank you.

They are not to be trusted!! They said it would take 3 to 5…read moredays to get the part but wanted to get paid upfront $300.01 8 days go bye and they would not call me back! So I called my credit card and turned them in! Don't use this company!

Jace put a furnace in on January or February nothing is up to code wood under the furnace, water…read moreheater isn't vented out only furnace and permits weren't pulled i am going to be filing a lawsuit real soon

BUYER BE AWARE!!!…read more Jace came to my house on Labor day Monday which i thought was great because I could not get anyone else to come out on a 90 degree plus day. I went through a few nights of no A/C and was getting desperate. I asked him to diagnose the problem and he confirmed my system was low on refrigerant. He put in what he told me was NU-22 which was compatible with my R-22 system. After about 1/2 hour he gave me the total of 550$. At this point my A/C is still blowing warm air and the recently defrosted evaporator is starting to freeze over. (same condition as before he got there) To this he told me it needs 24-48 hours for the sealer that he put into it to get circulated. I bought his story but would have never had him do it if we were not going to get relief from the heat that night. After over 36 hours of my A/C continuously running I called him and he said my A/C is shot and there is nothing he can do but said if i buy a new A/C he can install it for 700$. I then called a sweet old man that has a business just down the road (was out of town the holiday weekend). He came out right away sniffed the system to verify no leak... checked the compressor pressure and blower fan and filters to determine no other issues to cause the freezing over. He was puzzled and through process of elimination replaced the refrigerant and like magic the A/C started working and within 1/2 hour my house dropped 10 degrees. I had 5 professionals including the people who sell NU-22 say this is a replacement refrigerant but cannot be mixed. I mentioned this to Jace and he said they don't know what they are talking about he does it all the time. After going back and forth he then told me that he really didn't put in NU-22 he put in recovery-22 which from what little I know needs to go into a gray or yellow can and is illegal to re-sell. This was a horrible experience he lied multiple times to me, stole 550$ from me and did not fix the problem, then after agreeing to give me 200$ back to help me pay for the actual repair that fixed the issue he blocked my call and hung up on me after calling from another line. I'm sure he is knowledgeable about some things but he does not stand behind his work, he is not a man of his word and he has no issue with doing shady work and over charging for it. His conscience does not direct his work ethic and I would not recommend him. If this note here will save anyone from what I went through with him then I am glad the Yelp system is doing what its designed to do.

Great Support. Did not service my area, but gave me a ton…read moreof advice on the phone - send me links, walked me through a repair I can do myself. It's the kind of repair guy you want to have - honest, helpful, uncomplicated. Give them a call!

Even though my address is outside of Marshall's service area. He was helpful on the phone and…read morecorrectly diagnosed the issue of my refrigerator not working. He even told me it is not a difficult job. I end up ordering the part and fixed the fridge on my own. I really appreciate Marshall's help.

Just had fridge fixed - now bottom freezer working better and top non freezer area is operating now…read more to keep food. Also got dishwasher advice. Then corrected the connection for new washing machine purchased from Lowes. Would recommend

Professional and fixed our appliance which was a relief since $196 was a lot cheaper than 2k to…read morereplace! I would highly recommend this bus or ss and Brian.

My washing machine wasn't working, and after calling a couple handymen and appliance repair shops,…read moreI'm so glad I got ahold of The Appliance Doctor! I spoke to Mark around end of business Friday, and he was able to come Monday. He quickly diagnosed the problem (lid switch issue), and fixed the wire in the switch. He also greased up the brake under the washer when he heard how loud it was, and tightened my laundry tub faucet. He showed me the issues and explained them clearly. He was super friendly, professional, efficient, and very reasonable. I HIGHLY recommend this company! :)

Mark Gagnon came out to fix my clicking gas stove. He fixed it in a very short time, and, as usual,…read morehe showed me what was wrong and how to fix it myself next time! Just charged the service call and nothing for his work. Thanks, Mark!