I am a realtor who serve the Northville and Novi area that has referred John to many of my client's…read morehomes and rental properties! I can't say enough good things about John! From start to finish, the experience was outstanding. He is incredibly skillful and knowledgeable, and his attention to detail really shows in the high-quality work he delivers. Whether it's a small repair or a larger project, he approaches everything with professionalism and care. What stood out most to me was how responsive and easy he was to get a hold of. Communication was clear and timely, and I always felt like my client's home was in good hands. It's rare to find someone this reliable and dedicated to doing the job right the first time. If you're looking for someone trustworthy who truly knows what they're doing, I highly recommend John for any work you need done around your home. He'll be my first call for future projects!

John is always quick to respond and takes action right away, which I really appreciate. He's…read moreprofessional, reliable, and offers reasonable pricing. He can handle just about anything related to the house--repairs, renovations, and more--so whenever there's an issue with properties I manage, I just reach out to John first, and he always finds a solution. Highly recommended!

The technician did not perform a thorough inspection or diagnosis of my Kenmore washing machine. He…read moreonly replaced the agitator dogs (which I had already identified as one potential issue) and left without checking anything else. The machine continued to have the same problems immediately after he left. I called back within an hour to report it was still not working properly. After several follow-up messages, he texted that he would schedule a return visit for either Friday or Monday. I never received any confirmation, follow-up call, or appointment details despite reaching out again. Unfortunately, the service was incomplete, the follow-up was poor, and the issue remains unresolved. I would not recommend this technician or service to anyone and will not use them again.

Highly recommend Mr. Appliance. Tim was prompt and professional, fixed my ignitor issue in my oven…read morein no time. Will definitely use them again.

Very friendly... Very professional...He was always on time…read more His prices were great! He came back out for 2nd issue and did not charge me for the labor! Great guy!

No call no show. My appointment was confirmed and he was supposed to show up between 10-12. Never…read moreheard from him

I have had the pleasure of Kenwhirl repairing two appliances over the years and I would highly…read morerecommend them. The service was prompt, friendly, efficient and courteous. They went above and beyond trying to locate a seal for my dishwasher. I was kept informed throughout the entire process.

This company was sent out by DTE to fix a leak in our freezer. They didn't tell me a timeframe…read moreuntil the day of. The guy who came out was here for a few minutes. He said they needed to order a part. No one called to tell me if the part was in. I called after 5 days and they said it was in but that they needed to have the fridge pulled out and unplugged for 24+ hours. I asked if they could have a technician come out and do this before I emptied the entire fridge and freezer. They said no. I had a family member help. I called the company back to tell them they could do the repair and the person told me they didn't see anything in for me. After some more poking around the person said they did have it. They came back and were able to replace the part, after again asking me to leave a full day open. When I told the tech about the situation he said they were busy. It seems to be fixed for now but this company could be more organized. Also a 2 hour time block would be helpful vs staying home all day and not knowing if they would be here morning or afternoon.

Had a technician come out to repair a washer hood. Unfortunately, he didn't have the necessary part…read moreand had to order it. Six weeks later, the part still hasn't arrived. I contacted Speed Queen corporate, and they confirmed the part has been in stock. However, RSI goes through a third-party supplier and, I was told, cannot order directly from Speed Queen. After this long delay, you would think an exception could be made. To make matters worse, communication has been poor throughout--phone calls are rarely returned, and updates have been minimal. Overall, a very frustrating experience.

I purchased elux washer/dryer in aug'24 in June 25 I had a tech out to check for leaks, non found…read morethank goodness. nice man. in July 25 had to call again the washer was not balanced.he took the machine apart again and left, it was somewhat better but then got worse. in aug 25 I called back because of the unbalanced machine which I believe was in part due to him having to move the machine twice. i was told that because I was 2 weeks out of my 1 yr warranty i would have to pay for a service call. i don't want something for nothing but because of the 2 previous visits they couldn't even meet me half ways.

I called yesterday for an appointment and I had a very pleasant young man, Chandler, here. He…read morecalled me before arrival and diagnosed my problem. I am very happy with his performance and price. One year ago, I had a different problem and I called GE, and I was not very happy with their performance. I'm waiting for the part to come in and be installed. So far, so good. Thank you.

They are not to be trusted!! They said it would take 3 to 5…read moredays to get the part but wanted to get paid upfront $300.01 8 days go bye and they would not call me back! So I called my credit card and turned them in! Don't use this company!

Jace put a furnace in on January or February nothing is up to code wood under the furnace, water…read moreheater isn't vented out only furnace and permits weren't pulled i am going to be filing a lawsuit real soon

BUYER BE AWARE!!!…read more Jace came to my house on Labor day Monday which i thought was great because I could not get anyone else to come out on a 90 degree plus day. I went through a few nights of no A/C and was getting desperate. I asked him to diagnose the problem and he confirmed my system was low on refrigerant. He put in what he told me was NU-22 which was compatible with my R-22 system. After about 1/2 hour he gave me the total of 550$. At this point my A/C is still blowing warm air and the recently defrosted evaporator is starting to freeze over. (same condition as before he got there) To this he told me it needs 24-48 hours for the sealer that he put into it to get circulated. I bought his story but would have never had him do it if we were not going to get relief from the heat that night. After over 36 hours of my A/C continuously running I called him and he said my A/C is shot and there is nothing he can do but said if i buy a new A/C he can install it for 700$. I then called a sweet old man that has a business just down the road (was out of town the holiday weekend). He came out right away sniffed the system to verify no leak... checked the compressor pressure and blower fan and filters to determine no other issues to cause the freezing over. He was puzzled and through process of elimination replaced the refrigerant and like magic the A/C started working and within 1/2 hour my house dropped 10 degrees. I had 5 professionals including the people who sell NU-22 say this is a replacement refrigerant but cannot be mixed. I mentioned this to Jace and he said they don't know what they are talking about he does it all the time. After going back and forth he then told me that he really didn't put in NU-22 he put in recovery-22 which from what little I know needs to go into a gray or yellow can and is illegal to re-sell. This was a horrible experience he lied multiple times to me, stole 550$ from me and did not fix the problem, then after agreeing to give me 200$ back to help me pay for the actual repair that fixed the issue he blocked my call and hung up on me after calling from another line. I'm sure he is knowledgeable about some things but he does not stand behind his work, he is not a man of his word and he has no issue with doing shady work and over charging for it. His conscience does not direct his work ethic and I would not recommend him. If this note here will save anyone from what I went through with him then I am glad the Yelp system is doing what its designed to do.

Great Support. Did not service my area, but gave me a ton…read moreof advice on the phone - send me links, walked me through a repair I can do myself. It's the kind of repair guy you want to have - honest, helpful, uncomplicated. Give them a call!

Even though my address is outside of Marshall's service area. He was helpful on the phone and…read morecorrectly diagnosed the issue of my refrigerator not working. He even told me it is not a difficult job. I end up ordering the part and fixed the fridge on my own. I really appreciate Marshall's help.

Professional and fixed our appliance which was a relief since $196 was a lot cheaper than 2k to…read morereplace! I would highly recommend this bus or ss and Brian.

Five stars for this company! I submitted a online request for a repair on my fridge giving a…read moredescription of the noise it was making. They emailed me saying that it sounded like something was caught in the fan at the back of the appliance. I pulled out the fridge, took off the back and they were right! They could have just come out and charged me for the repair but they didn't. I highly recommend this company and will be keeping their name and phone number in my contacts for future reference! Thank you KIm!

My washing machine wasn't working, and after calling a couple handymen and appliance repair shops,…read moreI'm so glad I got ahold of The Appliance Doctor! I spoke to Mark around end of business Friday, and he was able to come Monday. He quickly diagnosed the problem (lid switch issue), and fixed the wire in the switch. He also greased up the brake under the washer when he heard how loud it was, and tightened my laundry tub faucet. He showed me the issues and explained them clearly. He was super friendly, professional, efficient, and very reasonable. I HIGHLY recommend this company! :)

Fair price Knowledge-able technician…read moreVery prompt returning phone call and with arrival time