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    Same Day Service

    5.0 (1 review)

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    14 years ago

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    Denis Handyman Services

    Denis Handyman Services

    (66 reviews)

    Denis was perfect for helping install my doggy door through the wall! He gave me two quotes: one if…read moreelectrical needed to be moved, and one if electrical could stay as is. Fortunately the electrical did not need to be moved, and the price was very reasonable for the job. When he finished installing the door, he caulked around the edges to make sure the installation was seamless. He was professional, timely, and did a wonderful job. I am super happy with how everything turned out!

    Here is my experience in April 2024 having Denis Handyman Services do some repair work on my home…read more Issue #1. Kitchen "Smell & Oven Smoke" issue. Denis verified that the range fan and air duct worked OK. However, he did not investigate any further. He did not test the smoke detectors upstairs and downstairs. He did not examine the HVAC duct. He did not perform any test (such as a smoke candle test) to determine if there was a leak in the HVAC duct. He just walked away from the problem. He offered no solution or directions to his clients. Issue #2. Master Bathroom Air Vent. Denis turned the fan ON for 10 minutes but didn't observe any brown fluid dripping onto the tile floor. He did not bother to investigate any further. He was clueless. He did not know what caused the brown fluid to drain from the air vent. He just walked away from the problem. He offered no real solution or directions to his clients. He proposed to replace the ceiling exhaust fan only because he wanted to seize the opportunity to make more money. The investigation Denis performed was something that I or any other layperson could do hands down. He made $200 for 30 minutes of his time. His service is of little or no value to me. I am not satisfied at all with his work. He was incompetent. While Denis made his easy money of $200 on his so-called investigation, his actions demonstrated that he was not motivated to help his client solve a problem. He was focused on installing new parts to rake in sky-high profits. He walked away from Issue #1 and submitted a bid for Issue #2. But did he understand what went wrong with either Issue #1 or #2? No. He did not have a clue. Case in point. For Issue #1, he walked away. For Issue #2, he submitted a bid of $550 to replace a simple bathroom ceiling exhaust fan. It was way overpriced. A new fan costs about $50. In other words, he slaps a $500 labor charge for 30 minutes of his precious time. His billing rate of $500 per half hour or $1,000 per hour is far higher than the common attorney billing rate of $300 or $400 per hour. Denis is completely out of line and out of his mind. I rate Denis 1 out of 5 stars. I would rate him zero stars on Yelp if I could.

    Ace Handyman Services Roseville Rocklin - New Range Hood

    Ace Handyman Services Roseville Rocklin

    (25 reviews)

    Flossie C. is correct that this is not the full story but the full story is not really needed. If…read moremore details are needed should this review continue, they will be provided. ACE never tried to appease me, they didn't even contact me directly. They filed a response to the Better Business Bureau when I filed a complaint and they responded to this Yelp review. But no contact with me. ACE claims they installed a fire-rated door, but the door does not have a proper fire label. See attached document. All ACE has to do is provide proof of the fire-rating AND if it is a 20-minute fire-rated door, we are done. But, ACE will not provide the proof. I am not the only one requiring proof, the City Building Inspector would not pass the door unless proof is provided, or the door is replaced. BUT, ACE WILL STILL NOT PROVIDE THE PROOF. If they are NOT 20-minute fire-rated doors, I have asked ACE to reimburse me for the City permit they did not obtain and pay me what I will have to pay another contractor to remove and replace the ONE door ACE installed that is required to be a 20-minute fire-rated door. I do not want ACE to replace it as I no longer have faith in their business ethics or workmanship. Here are the relevant details for just the fire-rating issue. It starts with having to explain that ACE installed two alleged fire-rated doors when I only requested one. And, why I am only concerned about the fire-rating on one door. The answer is because only one of the two alleged fire-rated doors ACE installed is required by the California Residential Code to be a 20-minute fire-rated. I hired Ace Handyman Services Roseville Rocklin (ACE) to complete some home repairs identified in Home Inspection Reports when I purchased the house. I provided them with the actual copies from the report describing the needed repairs with pictures and a Summary of all repairs requested. Replacement of the person door between the garage and the residence was recommended in one of the Home Inspection Reports as the pet door compromised the fire separation requirements for a garage door. There was also a pet door in the person door leading from the garage to the outside. I asked that this door be replaced as well, if it was not too expensive. I expected it to be replaced with a door similar to what it was - which was just a regular utility door - not a fire-rated door. Note: A 20-minute fire-rated is more expensive than a utility door. I did not determine there was a problem with the fire-rating on the doors until after the job was mostly completed and paid in full on 9/13/24. I say mostly completed as both doors did not close automatically which is something the California Residential Code requires. Kent assured me that after about two weeks, they would close automatically. They did not. Once I questioned the fire-rating, I requested a copy of ACE's invoice but never received the invoice. Kent verbally assured me they were 20-minute fire-rated doors when he came out after I notified ACE that the doors still did not close automatically. But, I need verifiable proof in order to pass the final City inspection and for my own peace of mind. As ACE never even responded to my direct requests to them requesting a copy of the invoice to provide objective, verifiable proof that the doors were 20-minute fire-rated doors, I filed a complaint with the Better Business Bureau. ACE responded to the BBB complaint, just as ACE responded to this review. But, never to me directly. I have attached an excerpt from the BBB Complaint where ACE stated that they installed two fire-rated doors because the building code requires exterior doors to be fire-rated. WRONG. ACE further stated that "All doors sold in the state of California meet the minimum fire rating for the state (20 minutes). ALSO WRONG. ACE goes on with some other comments that are NOT TRUE and will not provide any information on the doors. Also attached is another excerpt from the BBB Complaint with their reason for not providing a copy of the invoice. ACE said it is not their policy to do so. I feel an exception should be made to the policy as without a copy of the invoice, the fire-rating of the door can't be proven. At this point, I believe the only reason ACE will NOT provide proof they installed what they were hired to install is because THEY DID NOT. As a contractor, ACE should be knowledgeable about the California Residential Code, checked it for what was required, if they didn't already know, and purchased 20-minute fire-rated doors. If ACE did purchase incorrect doors, they should have admitted their error when it became known to them, apologized to me, assured me that they would take steps to ensure they were properly trained so the errors on this job would not be repeated, and done everything possible to replace the door to my satisfaction. It will cost over $1,300 dollars for the permit and to have the ONE door that must be a proper fire-rated door replaced.

    I am in the middle of dealing with this company for the last few weeks…read more They are doing lots of stuff around my home as we are working our way thru them. Ken and his crew are very conscious about their work as we have had a few hiccups thru out our journey and hoping we can get thru this job quickly so I can leave my final review of my entire experience. Stay tuned

    Same Day Service - homeservices - Updated May 2026

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