We had a wonderful experience with our windows (18) and sliding door replacement through Lifetime…read moreExteriors. Mike was very knowledgeable, clear, and straightforward in helping us navigate our options. Vlad and crew were friendly, efficient, and very professional with the installation. We were also very happy with the pricing. I highly recommend this company and will be using them again as needed. Thank You for providing a great improvement to our home.

Our experience with Lifetime Exteriors exceeded our expectations. Their pricing was better than…read moreother quotes we had gotten, communication was clear, simple and easy and we had 17 windows and a sliding door installed in a day and a half! The two gentlemen who did the installation were kind, considerate and clean. We couldn't be happier and recommend them highly!

We bought doors a number of years ago to update the doors in our home from the 1980s. One of our…read moredoors settled years after the install and it wasn't latching properly. We called up Monika and her team to see if they could come help us adjust it so that it would close properly. Not only did they come out the same week, but they did the adjustment for free! Amazing service!

My closet doors are installed, but I wish they weren't. My wife and I were promised custom closet…read moredoors with 3D laser measurement. When the installer arrived to take the measurements, he pulled out a tape measure. Confused, we followed up with Monika and were told that the 3D technology is only used for customers with swing doors. My contract specifically said that laser measurement was included, but that wasn't delivered. Install day: - 1 door was painted the wrong color and had to be sent back - The 3 other closet doors were hung crooked - The installer damaged my floors by screwing in guides rather than using the adhesive option we were promised and left gashes in the flooring when bringing the doors in - A 4.5" unfinished trim board (which Monika never discussed with us) was installed across the top of the closets When my wife asked the installer about these concerns, he blamed Monika for not communicating with him better. While he did apologize for the door being the wrong color, he tried to convince my wife that screwing the guides into the subfloor was the optimal approach and that our flooring contactor had lied to us when they suggested not to screw into a floating floor, but he agreed to come back the next day with adhesive to fix his mistake. After sending an email to Monika documenting these problems, she offered to reduce our remaining balance and promised to send the installer back "until we were happy." Install day 2: - I called to check in on the progress and my wife let me speak with the installer. He skirted the issue of the crooked doors by blaming the existing closet framing. I acknowledged that my house isn't perfectly square and achieving perfection wasn't possible but I asked him to get it as close as he could. He responded, "I can see you're going to be meticulous about this so I can just leave the guide with the tape and you can do it yourself" - which felt like a complete lack of professionalism - The adhesive tape is clearly visible under the guides to cover the screw holes in my flooring that went unpatched - The doors are still not level with visible gapping - Sawdust kept forming as the doors were opened and closed because they drilled the door pull holes all the way through and forgot to put hardware on the interior holes. Hardware had to be delivered the next day to fix this issue. There was nothing that felt "custom" about this experience and it definitely wasn't a "one day" project. Monika made apologies, but that doesn't change the lack of quality in the doors, the misleading website claims, or the exhausting install issues.

Unfortunately for us, working with this company has been a nightmare. I'm willing to amend this…read morereview if work ever gets completed but HomeStory has been absolutely horrible at meeting their end of installing two doors at our house. We initially agreed to contract with HomeStory to replace our front door and our garage (fire) door in March of 2022. The initial consultation was pleasant, their representative was certainly skilled enough to encourage us to move forward. She did not, however, seem to take notes good enough to order the correct hardware we wanted even though several emails were sent back and forth to further clarify before any work took place. There were a couple delays on initially starting this job from HomeStory, we had to reschedule the initial install because the main new front door was not received when expected. Market conditions, we get it. James (install manager) assured me over the phone that he would closely inspect the new front door when it came in to make sure there was no flaws from the distributor. This did lead me to believe that James was going to assure efficiency throughout. The front door alone was/is an expensive door and my main concern. When HomeStory began work on this job in May of 2022 they showed up with incorrect hardware, they actually had two (duplicate) front door handles and therefore could not install a new door knob on our firedoor. Not a major goof, you would think. We had to re-use the handle from our old fire door until they could come back out later to correct with proper hardware, which meant locks and keys did not match up. But on the initial install when they opened the other boxes their installers noticed the incorrect finish on half of the hardware. We had told their sales person several times that all finishes were to be black. Instead they arrived with Black knobs and silver hinges and a silver peep hole. More importantly, the new front main door, which I had been informed would be closely inspected by James, was in the back of their truck and not easy to access. I asked the installers if I could see it and they were able to move a few things out of the way so I could catch a glimpse into a dark truck from about 10ft away. By the time we got a good look at the new door I instantly noticed flaws but at that point our old door and frame had already been removed. There was damage to the new frame that the new door came in. There was debris in-between the panes of glass in the window of the new door. The paint work on it was horrendous, the paint actually began falling off the door in several places in the next month or so. The trim around the doors' window was over-glued. Just really poor work and quality for a very expensive door. We had no choice but to have it installed at that point. The install crew also did not arrive at initial installation with correct new trim for the new front door, you can see in the pictures I added that they took our old trim (white) from our old door that they had ripped off and damaged to throw back around the new door until they could come back to replace with the correct trim. We were told by the salesperson we worked with that we would not have to do anything, that everything would be taken care of for both these doors. We learned at install that was inaccurate, be prepared to paint the new interior trim they put on around your doors. You will need to fill the nail holes as well, something I wish I knew ahead of time. The initial install obviously did not go well. Wrong hardware, damaged door, missing trim, re-using old materials, locks don't match, we have to paint, etc. We understand stuff goes wrong, it's life. But it is now almost November of 2022 and the job is nowhere near completion. We were told it would take one day to complete installation, it's currently going on 6 months!!! Their installers have been out a couple of times but it's been completely unorganized and have actually arrived with incorrect hardware (again). James recently scheduled a day to have his installer come out again only to cancel on me 20 mins after the installer was supposed to arrive, they had realized that they again ordered the incorrect parts. HomeStory blamed their distributor T.M. Cobb for the poor quality of the front door and did have a T.M. Cobb representative come out. The T.M. Cobb representative blamed HomeStory for not properly inspecting the door before installing and admitted to me that the front door and frame were damaged and poorly finished and needed to be taken back to their warehouse for correction. We currently have a temporary front door from T.M. Cobb that honestly looks like trash which is not a good look for everyone asking about our "door job" with HomeStory. What's even worse is the T.M. Cobb representative pointed out to me the poor finish on the fire door, which I had completely missed. Will this two door job ever be completed? All pics are post install, including damages.

We replaced sliding closet doors and all of our interior doors. From consultation to install, this…read morecompany provided quality service. Highly recommend. The doors look great and we are very satisfied.

We are so happy with our new door conversion! Our main goal was to bring more natural light into…read moreour home, and it exceeded our expectations. The door is absolutely gorgeous, and the amount of light it brings in is even more than we anticipated. Diego completed the installation. He was such a professional and pleasure to chat with. Communication throughout the project was flawless, and everything went exactly as promised. We couldn't be happier with the final result and would highly recommend.

They are wonderful to work with. Very responsive and product is amazing. They even customized my…read moreiron door to match my entry gate. I love the various window and design options. I enjoy all light the door now lets in. The install was fast and painless. Thank you for your great customer service and beautiful custom product. Price is very fair. I get compliments all the time as well. I highly recommend!!

We couldn't be happier with River City Windows. They replaced 18 windows and a sliding door for us,…read moreand the whole experience was excellent from start to finish. This is a great local business that's genuinely easy to work with. Everything was smooth from the very first email quote, to a personal product demonstration, to scheduling the install. On top of that, they came in at the lowest price compared to two other competitors we got quotes from. The install crew showed up on time and were friendly and professional. Honestly, everyone we dealt with was professional from the initial sales appointment all the way through installation. The crew was incredibly efficient too, from the install itself right through to cleanup. We also had a chance to see their service after the sale. When our sliding door glass shattered and needed to be replaced, we called River City Windows and they ordered the glass right away. Within a couple of weeks, the sliding door glass was replaced with no hassle at all. Highly recommend River City Windows if you're looking for quality work, fair prices, and a company that stands behind their products and treats you right.

There was a slight hiccup in communication, however, when Michael, Daniel, and Vlad came to…read moreinstall, they were super polite, quick and efficient and willing to move articles in their path and replace when they were done. The window is beautiful!

We purchased a front door and we just love it!! Thank you Tracy for helping us pick out the front…read moredoor!! And the install was flawless thank you to the 2 installers ( sorry I don't remember their names ) Ty hey were on time , polite and did a great job with the install !! Great job

We had a great experience with Rocket Doors. In fact after sending out several inquiries when…read morelooking for a company who could replace our front entry door, Rocket Doors were the only company that responded. AND, they responded promptly. Their sales person, Mike, was informative and not in the least bit pushy. Their administrative staff was beyond efficient. Their crew that installed the door was amazing. The door itself and the hardware are solid. To top it all off the owner comes by personally to double check measurements. I have absolutely no complaints and am extremely happy with our door. Thank you Rocket Doors!

Our linear gas fireplace stopped working this past winter and I had no idea who to call. I'm so…read moreglad I came across ThePyro Guy, Rian specifically on yelp. He came out to assess the fireplace, told me what was wrong and how to fix it on my own. He also came back to do a maintenance service on our fireplace that was embarrassingly overdue. Rian was very friendly and informative, I cannot recommend him enough for your fireplace needs!

Can't say enough about today's service call with Rian. He was punctual, informative, and effective…read moreas he inspected and cleaned our chimney/fireplace. He happily answered all our questions, no matter how trivial, and he provided pictures of the elements we couldn't see so we could make informed decisions. We definitely feel like we got our money's worth for the services he provided and highly recommend him for any and all fireplace or chimney needs. Will definitely be a repeat customer.

We were about to pull the trigger on some windows…read more The showroom near us in Napa had a poor selection, so we road tripped to Sac to visit their factory. They were less than accommodating. Not wanting the trip to be a total bust, we visited another shop. Their unit of the windows we were considering was stiff to operate, we were discouraged, and the showroom did not have much else. Then we visited this shop, and met Elia. Wow, what an upgrade! The showroom's curated selection and Elia were what we needed! She's a total professional, really knows her stuff, took good notes and kept track of our preferences. It all helped us think through the myriad of choices, and she deftly guided us to a Marvin Elevate solution. What started as a consolation visit can turn into 21 window sale!

There is a review by Michael down below and I just had to see if this place was anywhere near as…read morebad as he made it out to be. It's not so don't listen to the haters. I have a simple door replacement project, so I called, and Shannon answered the phone. She was very polite and let me know I have more of a repair and not a total project. She not only was very polite but also gave me a couple of numbers for businesses that would be able to help me. Sounds like Michael has some unrealistic expectations.

I requested service from Windows Ave through the Yelp app. Max gave me a quote and came out in…read moreabout a week. My husband handled talking with him since I was out of town, but he let us know that the person that installed the window, did it incorrectly. The window was retaining water and that was why it rotted. He fixed the problem, and it looks good to go. Highly recommend them.

I asked for a quote on installing a sliding glass shower door for one of our bathrooms. Max gave…read moredirect and respectful responses, provided quotes, and scheduling was easy. They did an initial visit to do measurements and then had the installation done within less than a week. Andy did the installation. We were told not to use it for 24 hours so we waited to use it. I used it today and it works well. We asked for quotes from other similar vendors before and this was the best price I found. They even removed our old broken shower door and frame. Thank you, Max and Andy! Highly recommended.

Exceptional communication and customer service!!!! Rick and Rhonda (owners) are a shining example…read moreof the care and thoughtfulness you experience when hiring a local/small business :) We could not be more pleased with our new screen. Will definitely be referring them to friends and family. Thank you so much

Rhonda and Rick were amazing to work with. Fast responses, great communication, and fast…read moreinstallation. We had security screens installed over the glass windows and doors in our community Laundry Room and Fitness Center. They look classy and secure! I would highly recommend them and will definitely reach out if we need more work in the future. Thank you both!