In April of this year I booked an RV through "The RV Lifestyle" for a trip to begin in late June,…read morepaying in full, in advance, by credit card over the phone. The first sign something was wrong was that I did not receive a receipt listing the details of the RV I had reserved. I did receive a three-line receipt from a place called "Mini Mountain Campground" that said nothing about an RV rental. When I inquired with "The RV Lifestyle", they emailed me saying they were "merging rental softwares" between the two places and couldn't give me a correct receipt. I gave them the benefit of the doubt -- big mistake. On a Friday afternoon in June, two weeks before the trip was scheduled to start, I received an email from "The RV Lifestyle" saying "We have cancelled your upcoming RV rental reservation per your request." I had never cancelled the rental, and we had family coming from around the country to take part in this RV trip. There was also no mention anywhere of a refund... and they had more than $1,500 of my money. Alarmed, I called the phone number listed for "The RV Lifestyle" in the email, minutes after receiving the email. The man who answered the phone told me that he didn't know anything about it, because he "didn't have access to the system" and would call me back on Monday. That seemed strange because they had just sent me the email minutes beforehand. I also called "Mini Mountain Campground" asking them what was going on. They told me that "The RV Lifestyle" rented out the RVs and that "Mini Mountain Campground" served as the pickup spot. They said they didn't know what was going on but would call me back with more information. After that Friday, no one from "The RV Lifestyle" or "Mini Mountain Campground" ever returned my calls, issued a refund, emailed or contacted me despite multiple attempts by me. Again, I had paid in full, in advance, more than $1,500, and they did not refund me. I was left in the lurch and had to secure another RV rental just two weeks before the July 4th holiday. Thankfully I was able to issue a chargeback on my credit card and received the full amount back from the credit card company. After the fact, I did some research and "The RV Lifestyle" is listed on Yelp as being the same address as "S&H Campground" in Greenfield, IN, with similar "About Us" stories. The reviews for "S&H Campground" are quite alarming, as are the BBB Complaints. There are also some very concerning reviews for "Mini Mountain Campground." Do your research before booking with this company/group of companies. If you're wondering what a better place to rent from is, ultimately my family went with Cruise America which I would highly recommend for their professionalism and accountability.

Allen Schoppenhorst was a great sales guy. He was patient, knowledgeable and polite. The guys in…read morethe parts department were knowledgeable and helpful. Brandon, the guy who spent hours with us teaching us about our RV was as great as they come. He knew the answer to EVERY question. I'd have given the place 5 stars but the guy in the finance office (no clue what his name was) was defensive & a buck passer instead of helpful. He threw his co-workers under the bus when it really wasn't necessary. All we had a question about was an awning repair. He was a bit of a mess. Other than that, I have no complaints.

I would highly advise buying from anywhere but camper world. I bought a brand new camper, went to…read morepick it up to find out i had to pay them even more for the correct style water heater. Iv had two warranty issues and you cannot get these people to answer the phone or return your calls. zero starts for this place