Super good service, don't get me wrong. The sales associate was definitely educated on their…read moreservice and offerings, however, I feel as though they may be a little too concerned on what they're able to sell vs. focusing on what I am actually going to be paying for. It might be my own fault that I was told I was discounted -200 off an item but am now continuing to still pay the original price? Unsure if their deals expire and then just add on to our charge later? Other than that, t-mobile hasn't disappointed service wise.

The Latinx girl with the gold hoop nose ring (right side) and poorly dyed red hair made this visit…read moreunbearable. She had an attitude from the moment I approached the counter and did nothing to help me. She tried to refer me to customer service in the first minute without even looking at my phone. I proceeded to tell her that customer service sent me to the store. She rolled her eyes and pretty much said, "I won't be able to help, but if you want me to try." Umm, yes, ma, I do because that is your job. Anyway, I had to repeat my info. like four times for her to put it in the computer. Annoying. She tried for five seconds and was like "it's not working," this after I waited 15 minutes for the rest of the beyond slow employees to even try to help. She handed me my phone back and told me to call customer service. I told her that customer service sent me to the store. In a condescending and snippy tone, this broad responds with "Well, I can take a picture of the error if you want but there's nothing I can do..." WTF. I told her not to get saucy and she just looked at me and repeated herself, so I took my phone and left telling her to watch her attitude next time - to which she responded by giggling. T-Mobile/Sprint, please get your employees together. I shouldn't have to deal with this simply because they struggled to get through high school.

Couldn't be happier with the service. Paul and Travis were on time, professional, organized, and…read morethey explained each step of what they were doing. Legitimately happy to recommend them to anyone.

I've hired Paul a couple times to convert some phone ports to Ethernet. He did a great job and…read moreworks efficiently. Also he's overall a really friendly guy.

Muy pesimo servicio Fui agarrar un remplazo de mi telefono…read more cuando fui ya lo havian regresado la persona con muy mal caracter me atendio pesimo servicio le hablo al manager que fue peor lidiar con el se llama Ricardo me corrio de la tienda que me fuera que no podia estar ahi en su / Tienda / Yo soy clienta por mas de 10 anos No recomiendo esta tienda si pudiera le diera 000000000 estrellas

VERY DECEIVING T mobile. My mom wanted a better service after leaving Metro. I suggested T mobile…read moreto her. My mom went and signed up for 2 lines and ended up with 6 lines once the bill came in. They also gave her an internet box for some reason when she did not ask for that. Asked for autopay and it wasn't added so she was charged ridiculous late fees. AVOID by all means look at the reviews.

This Perris location for Metro by T Mobile is wonderful. Diego and his supervisor were capable,…read moreinformative and extremely helpful with my Samsung Galaxy device. The charger used was not available and these wonderful people were gracious enough to provide one that SAVED MY DAY. They deserve 5 GOLD STARS and the best treatment possible. Another outstanding feature is that the location also featured more cell device varieties than their other competitive locations. I was impressed with the positive, friendly and supportive gestures provided last Saturday afternoon at this store location.

Horrible been here for almost 3 hours . Melissa did not seem like she knows what she was doing . We…read moregave her my dad's ID and it magically disappeared .she said she didn't take it . But she had it in her hand . My dad was support to be in a senior plan and they said he sis not and could not offer anything for a 85 year old vet . When asked she said that they only get discount if they pay a higher plan. My biggest complain is the wait and the fact that his ID was no where to be found . I myself am a customer of over 20 years and I am considering switching .

Great price. Great equipment. Great people. What more can I say. I highly recommend them.read more

Thanks for Novatech's professional and fast service, these guys are amazing on installing the…read moresecurity system for my investment property. Followed all the rules from HOA, job finished in 5 hours.

Chris installed my Starlink last night, there was a bit of confusion on installation fee and wish…read moreit was honored at the $280 plus $100 for parts totaling $380 I was quoted instead of the $450 that was paid. Chris was extremely professional and took the time to explain the process and mount the dish on my patio cover instead of my house. Chris was extremely professional however I'm giving a 4 star rating because my original quote was not honored, that was disappointing.

We had Starlink installed by Empire Satellite and had a very good experience. Chris was…read moreprofessional, knowledgeable, and efficient. He quickly assessed the best setup, installed the dish on the roof, and ran the wiring inside cleanly and neatly with great attention to detail. Pricing was fair and clearly communicated. While he did arrive late, he proactively texted updates about his schedule, which helped set expectations. Overall, solid workmanship and good communication. I'd recommend Chris and Empire Satellite for Starlink installs.

I was referred to Kurt and was told that he was super knowledgeable about networking and cabling…read more When I called him to fill him in with what I wanted to have done.. he gave me lots of insight on what he does and what his opinions were about my situation. When we finally scheduled a date and time for him to come he was prompt with his arrival time and also quick with all of his replies. He was able to move my modem and router to a new area which was what solved my issue and he did the job very clean and professionally. I would definitely recommend him to anyone who needs networking problems because he will definitely help you get it done. A+++

Answered phone and I explained my project to have house wired for ethernet during the remodel. He…read morewanted to charge me for an estimate for his time to come look at the project. No thank you. My review is based solely on that phone expereince only! I have two other companies schduled to come out for free estimates. That is the cost of doing business, A customer gets (3) bids and you do your best to sell your services and your experience to said customer.