I've been coming here for years. My PCP is very calm, polite, empathetic, professional, and caring. He provides the best personal care. The staff are all very nice from the receptionists to the nurses. read more

Samaritan Internal Medicine - Entrance - Internal Medicine Near Me - San Jose, California

I've been coming here since the 90's. I remember when there was a great fish tank in the waiting room. Everyone who works at the desk are polite and professional I'm grateful they have a board behind the counter area letting you know if your doctor is on time, out of office (whoops, yeah, I goofed once on when I thought my appointment was...they were happy to say hi), or running behind. I've always gotten excellent care. I can be open with whomever I'm meeting with. I really like having nurse practitioners for the day to day stuff and my doctor for the physical. I can disagree with them on things, and it's fine. They're my partners and have been for a long time. I appreciate that they're quick at calling in prescriptions too. And there's an interface to send questions or request refills. read more

Samaritan Internal Medicine - Decorated for the holidays. - Internal Medicine Near Me - San Jose, California

I could I have sworn I'd written a review already for this office but maybe not. I've been going here for several years for my PCM. Dr Gubbala is my PCM but I usually see two nurse practitioners that work with her. All three of them are wonderful. They are kind and patient and caring. I don't have any issues making appointments. And when I arrive for my appointments, it's very rare to have to wait to see the doctor or the nurse practitioners. The parking lot is fairly small but I've never had an issue with finding a spot. All of my health care is usually with Stanford (I am very lucky!) and most of my appointments are within this area on Samaritan Drive. It makes it super easy for me instead of having to drive all the way to Palo Alto. read more

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This is a review to balance both glowing and disappointing reviews of docs and plans. I am 77 year old woman with a very sick family and years of experience with many docs and plan. Check the reviews. ecame If reviews have some extreme good and bad experiences, toss out the extremes and consider what is average. Docs may not believe what you tell them. They must work with labs, and your record. They might not have time to review your record. Your record summary may or may not address what you think needs fixing. Again, they need data to believe you. And they often are learning on the job, on your time. Old specialists and docs have been great to us. Time savers, do not have to go A-to -Z to diagnose you. They have heard your story before and can streamline the testing to support their diagnosis. Lastly, think about quality of life. Some spur of the moment procedures are needed and time and information is not to be had. Your mistake can harm your loved one. A procedure that was reversible actually was not reversible . This became an issue for Mother for 35 years. She would have opted for a much shorter life. Now, I would have taken another day to fact find more information. The doc's confidence and lack of concern meant he did not care or consider what it meant to the life he changed. Mostly, docs are detached, unconcerned; they execute then invoice. Full disclosure takes time; do not expect to be fully informed. The new world order is not interested in individuals, only masses and control. Caveat emptor at all times. Good luck, hoping all your outcomes are the best. read more

I have brought my mother for her appointment 10 minutes late and they refused to have her seen because of their office policy. She had a recent ER visit and was not well ever since. Her recent blood work had some alarming test result and as her primary physician, Dr. Oba should have at least come and talked to her for the remaining 10 minutes of her appointment(appointment length is 20 minutes). They made it abundantly clear that this is not a doctor's office but a business office with no compassion and no care. Luckily Nazi Stanford hasn't yet bought all the doctors around so we still have options. Very sad for Dr. Oba. read more

I have been a patient there for a few years now, and it's getting almost impossible to ever get an appointment with my primary doctor (Dr Roohparvar) or any of the other doctors in the practice. There are either no appointments available when i need to be seen, or the earlier available would be a month out. What kind of family practice is this if when one needs to see his primary doctor, it requires a month's wait? How many medical conditions can wait a month? I have been referred to "urgen care" more than once by thge office staff, because they have no available appointments, and this is just unacceptable. Why do I have a family doctor when I will be sent to urgent care every time I need someone to see me? Not sure what the real issue is, but it feels like this office is oversubscribed with patients or all the doctors work limited hours. Looking for a different family practice now. read more

I've been a patient here for over 20 years and have mostly been happy with them but the last two years it has gone downhill. I haven't been able to get an appointment with my regular doctor in the last few years due to his schedule always being booked. I've had to see the nurse practitioner or other doctors, or they just send me to urgent care. I have called to make an appointment for my annual physical and was told I would have to wait 5 to 6 months to get in because an hour appointment is needed for those type of appointments. You mean to tell me no Dr., in that Office is able to do any physicals Until next year? It's become ridiculous. Sounds like they have a quota they have to hit so now have way too many patients. read more

This place deserves 10 stars. Clean, efficient, and quality care. Anything that is a branch of Stanford Healthcare is top notch. From start to finish my experience was amazing. Corey at the front desk is an absolute gem. Thank you so much for the genuine conversation & being so helpful. YOU DESERVE A RAISE!!! Dr. Roohparvar is wonderful. Clear and straight to the point. Listens attentively & cares about your treatment. He gave me referrals for multiple things I need done. If you're considering coming here for general practitioners, do. You will be amazed. read more

I've only seen this Dr one time..the one thing I noticed was that he does not make eye contact and that is troublesome. Handshake is limp..suggests a very passive individual! This suite of offices is sorely in need of a makeover as well. read more

GREED ALERT: Beware of severe overcharging!! I was charged $524 for an ONLINE initial appointment. I've never been charged this much for a doctor visit. Check first with your insurance carrier, and avoid this group if possible!! read more

I never had a problem scheduling or with the staff, they all have been courteous and professional with me. Dr. Ackerman has been wonderful. I've been going through a lot healthwise recently and he has been supportive, understanding, and quick to respond to my messages. I hope I can heal quickly but it has been a reassurance having Dr. Ackerman as my primary care provider through it all. read more

Worst place to go for new clients, they don't tell you that you will be billed for new patient set up, cost me $540 for my free psychical, insurance do not cover this. If I knew that first, I would have gone some where else. I called numerous time, but they don't want to help you. my insurance said that they called for 3 days but they don't answer the phone. Do not go there!!! I`ll Never go here again. read more

I chose this place because I liked my family doctor and moved when he moved. Now I have to call 4-5 times and be put on hold for over 10 minutes every time to be able to make an appointment. Previously, his assistant was picking up right away, even when she had to put you on hold. Online booking doesn't work better. Was told my doctor didn't have an availability for the next 3 months. When I finally managed to get through by phone, there were multiple availabilities 2 weeks from now. read more

I first brought my boyfriend here as a new patient. I know from personal experience that Stanford related physicians are often of great quality and caliber. Well I cannot say enough good things about Dr. Ackerman. He is a soft spoken gentleman!!!! Today I returned to take my father as a new patient and we were more impressed with him than the first time. First time was a wonderful experience to say the least but this time he took extra care and was extra humble. I would absolutely refer this doctor to anyone who is looking for a PCP. He is a great listener and certainly takes the time to not only listen but to actually hear his patients (and family's) concerns. It is evident that he is a great doctors. Can we clone him????? Thanks again Dr. Ackerman :) read more

I started coming here this year and couldn't be happier with my choice of primary care docs. Dr. Aziz is amazing. I have found the staff to be sincere and helpful. I will continue to come here as long as I can. read more

I have been going here for the past 15 years. The co-pay is $30, you can pay on the spot or they can bill you. The lobby is big so there is plenty of seating. Also, the parking lot is small, it might be hard to find a spot. The only downfall is when you call to make a appointment "some" of the office staff will be rude and snap at you, also in person when you are checking into the office when it is time to see the doctor. This is a issue that needs to get fixed, no one deserves to be treated with disrespect. read more

Samaritan Internal Medicine - Internal Medicine Near Me - San Jose, California

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I give one star because I love my doctor. Dr. Cameron Oba is the best doctor I have ever met these years in bay area. My whole family are with him because he is very professional, more importantly, he is very caring. BUT the billing department is horrible. I have exactly same experience as some person wrote on google reviews about first visit. BUT this week I have another experience about "annual checkup" or they said "followup". My insurance didn't cover the bill full because the office sent the billing statement as "follow up", not "annual checkup". I asked Stanford billing department if they can review my case and resend the statement (my insurance said they would pay full if the office resend it). Guess what? I was told it was my responsibility because it booked as FOLLOW UP. My lesson from this place is LEARN ALL the CODE before you decide to visit any doctors there. Wanted to leave this place, but feel hard to find a doctor like Dr. Oba. Any one have recommendation? read more

I've been going here for years to just find out my doctor is no longer with the practice. I called for assistance and was told no one there could assist but and if I wanted to see someone I had to wait two months when it was convenient for them. Sad to see a health care profession not be professional or care for patients who they've seen for years. Maybe they should train the individuals on the phone to at least act like they care. read more

The signage for Samaritan Internal Medicine isn't great. I got lost and was 6 minutes late, so they said they couldn't see me and rescheduled me for another time. Fair enough. When I returned a month later for my rescheduled appointment, I waited 45 minutes and finally went to reception and said that I had to leave in 20 minutes. They said that it would be another 15 minutes wait. I gave up and left. I missed work twice and never got to see anyone. They turned me away for being 6 minutes late, then expected me to wait an hour. I missed work for that! read more

The doctors are strong, but the front office is sadly unprofessional, curt, and poorly trained. We have had some medical emergencies with my elderly mother, and messages were not listened to, nor communicated well to the doctors or nurses. Unfortunately, you only speak to the office staff so your hands are tide as the info never gets passed on. I have been talked over, treated poorly, and hung up on. So sad we will be leaving this practice, the Doctors are good, but only as good as their staff. read more

It's been such a pleasure to deal with everyone at your office. From Kimmie holding our hand during a stressful time and getting us in quickly to Carrie getting us the referrals needed handled and Susan O'Malley making the time to see us. Going to the doctor is not my favorite thing. Your staff makes it such a much more pleasant experience. read more

It seems that the calls to the office are ignored no matter how urgent they are. I needed my blood pressure medication to be refilled and called the office three times and actually begged them to refill my medication. The pharmacy had also requested multiple times. Unfortunately my urgent requests have been ignored despite the fact that they knew I had been out of medication for few nights. read more

there service is horrible have a major illness emailed 6 days later still waiting was supposed to help with hospice NOPE front phone person pulled my chart telling about what to do to meds and SHE deided I needed to go to ER I'm a POLST not supposed to have to go to er had to go to get xray never was allowd to talk to nurse quack her name is tammy beware read more