This VV was ok. LOTS of stuff because for some ODD reason, thrift stores just aren't a thing in…read moreCanada and it makes me wonder where does 'stuff' go??? The landfills?? Anyways, the merchandise was plenty, prices were ok and the bathrooms were absolutely DISGUSTING. Like haven't been cleaned (ever???) and STUNK. So. Bad. Staff was friendly so there was that. I'd definitely go back but bring lots of hand sanitizer and use a bathroom elsewhere before heading in.

I accidently purchased the wrong item and was worried I would not be able to exchange it to the one…read moreI initially wanted. There was a miscommunication with my boyfriend over the phone and I made the wrong choice. I came back to store and Adam was called to assist me. Adam handled the exchange process on professional, carrying and friendly level, that made me feel comfortable going through the process. I got an impression that Adam is very friendly, courteous and knowledgeable person who knows how to handle stressful situations and how to keep their customers happy. I defiantly would recommend Value Village to my friends and family members. Thank you very much Adam.

Gerry is the definition of great customer service!…read more My BF and I..now fiancé :) are extremely pleased with the ring Gerry beautifully created for us. His online live chat on his website is very helpful when deciding what you would like to purchase, as you will speak with Gerry himself and is able to provide you with great advice and was a delight to deal with. The whole experience was an A++ & my ring was even more beautiful than the digital render he provided for us & I couldn't be happier. If you are planning on purchasing jewelry online, you need to definitely choose Gerry!

Gerry is great. His…read morewebsite has considerable very high-quality information that helps buyers make informed decisions. I wanted to buy my wife a simple elegant piece that wasn't overly showy, but that made a statement. And I did. Thanks to Gerry.

Computer was unavailable for buying, couldn't keep items for a person with transportation issues…read more(disability) overnight { staff already had other buy items on the floor } & reason for not taking my items was due to an already present "tripping hazard" issue.

The perfect place to sell your children's gently used clothing & toys and their prices for…read morepreviously loved items are fantastic! The place is always clean & organized and the friendly staff & management are always very helpful. I highly recommend!