I had the same experience many others have had over the years, which is to say that I dropped my…read moreitems off for a week just to find out that the woman hadn't even started working on my order when I came to pick them up. I was given two timeframes to come back and get them. The funniest thing is that on our second agreed upon find, she had me wait in the office while she worked on other orders that weren't even mine. As a matter of fact, she didn't even start working on my pants until 15 minutes after I showed up. What was the point of leaving my stuff for a week? What was the point of taking down my phone number if you never called to provide any updates? Zero stars if I could but I can't. - signed, someone bummed they wasted $30 here.

If you're looking for a wonderful tailor-look no further than Magic Alterations! Lilly and her team…read moredid an amazing job on an outdoor jacket/windbreaker that needed to be taken in. Attention to detail and ability to manage a somewhat complex adjustment was excellent. The team was super kind and the rates are reasonable. I look forward to working with this store again the next time I need to alter my clothing.

I'm in town for a job interview and realized my pants are missing a button. I walked in asking if…read morethey had any extra buttons so I could sew one on, and the kindest, welcoming young woman helped me. She didn't charge me for the button. I was taken aback by her continued kindness. There are plenty of kind people out there, thank you for being one of them. I will definitely be checking them out for my future alteration and dry cleaning.

This was my first time ever having something dry cleaned. I called and spoke with Jay about a…read moretuxedo jacket I needed dry cleaned. I let him know I had worn it for the first time on 5/26/25 for a wedding, about five hours straight. There was no damage or visible stains, but the inside of the jacket, specifically the armpit area, had a little deodorant/sweat odor from wearing it for hours. Jay reassured me they could take care of it. I had originally gone to another place first, I walked into SF Green Clean, which said they couldn't remove armpit sweat odor with dry cleaning. (To be fair, the woman I spoke with there was very sweet, so no complaints on her customer service.) That's how I ended up at Sonia's Dry Cleaners. Jay told me they'd be able to handle it, and if I wasn't satisfied after the first attempt, they'd clean it again at no extra charge. He mentioned if needed there were other chemicals they could use to get a smell out if needed/depending on the material of the jacket and that prices would vary if needed, but he looked at it and quoted me when I dropped it off for $25. I dropped it off on 5/28/25 with no rush order. When I picked it up on 6/9/25 and checked it, the odor was still present. I went back inside and spoke with Mary at the front--she was VERY kind. I pointed out the specific area I was hoping they could focus on, and she told me it would be ready by 6/12/25 and that they'd call or text me when it was done. On pickup day, I called ahead and spoke with Jay again. He was EXTREMELY kind and made it clear they truly wanted to earn my business. He even said they'd be willing to clean it a third or fourth time if necessary. That level of care and professionalism really stood out. I expected I might have to ask for a refund or run into a problem, but instead, the whole interaction was handled smoothly and respectfully. When I picked up the jacket, the smell in the armpit area was completely gone. It looked and smelled brand new, bagged and ready for the next event. It was in a clear bagged packaging and had a metal copper hanger (the copper hanger was encased in a wrapped paper like material but seeing the metal iron worried me because I've had old copper hangers rust/leave the copper residue on materials, thankfully this one didn't, but I also assume since it's wrapped that it's not meant to be hanging on it long term, but just an observation for someone who might worry like I do) I was originally leaning toward a 3-star rating because I had to return for a second cleaning and didn't receive the call/text updates I was told to expect (Mary did mention their system may have been down). But their exceptional customer service, especially the way Jay and Mary handled everything completely won me over. That extra effort earned the business 4 stars. (The dock was having to come back in due to it looking/smelling the same which was mentioned my main concern, and them not contacting me when they said it'd be ready both times) I don't know the price of more dry cleaning items but thankfully I don't do dry cleaning so often. I'll definitely be back and will update my review after my next visit. Thank you!

This location is closed…read more She has moved to: 2888 Geary Blvd "The Tailor" . Her pricing remains amazing. Her work great. Bring cash, and come drop off your stuff. Had my butt rip a pair of pants down the backside, and jeans that had a broken pocket. Way under $20 fixed for both. Saves room in the landfil, and I don't have to buy new pants, and she has a little bit of work.

Mrs. Young is a treasure. She's done alterations for my entire family, ranging from hemming pants…read moreon one daughter's nursing uniform to repairing a rip in my husband's leather jacket, and adjusting my other daughter's qipao. She really knows how to take care of clothes. She covered all the buttons on my St John dresses to prevent any damage during cleaning. She's a lovely lady who always has a kind smile for her customers.

I found Tina earlier this year when I wanted to close a slit I had on my graduation dress. When I…read morepicked up my dress from her, I couldn't even tell where the original slit was. Her work is so good! Recently, I came back to get my bridesmaid dress hemmed and it was perfect. A few days later I noticed a stain and didn't know where it came from. So I messaged Tina regarding the stain and how to remove it, and she let me come in on her day off to remove it. (I was too scared to do it myself, in case I potentially made it worse). It's looks brand new again! I was seriously stressing with my friends wedding in less than 20 days! Thank you Tina!!!

Brides Beware: I am going to make this review as kind as I can...but for brides who need to get…read moredresses altered I do not recommend coming to Tina's. Please go somewhere else. I am also writing this knowing there will be a reply blaming me somehow, and I truly just want to help another person who has never been to tailor before. I came to Tina's looking to hem my dress, adjust the waist, and adjust the top of the dress. It seemed like a complicated series of alterations so the price of 500$ seemed justified - especially if Tina was the expert. I read reviews and pictures looked fantastic. I am a bride on a budget for a small backyard wedding. When I came to pickup my dress I tried it on and the bustle looked great. The waist seemed perfect and while the top felt weird I blamed my undergarments. I should have brought someone with me. People also tell you to not freak out if the dress fits a little different compared to when it was clipped at the bridal store, so I paid in full. After trying it on in my room again days later...something did not feel right and I decided to get a second opinion from a bridal salon. After their head seamstress looked at the dress on me she recommended I ask for a refund. She was shocked and claimed it was unacceptable alterations. The hem IS COMPLETELY uneven. I did not notice but one side is higher while the other touches the ground. Not only this but the top needs to be redone. My dress is going to be extremely difficult to fix, and overall I will be paying more than the price of the dress just to make it not look embarrassing. I am a non-confrontational person and I am not asking for a refund; but I am only writing this so that if you are like me and on a budget trying to make your life easier, just suck it up and go to a boutique. Bridalzilla is a term everyone wants to avoid but I wish I followed my gut. If your alteration is complicated go somewhere else. Looking back there were several things that should have made me leave: 1. She is working from her home so it can be awkward. 2. I was not correctly measured 3. Pins at the hem did not go around the entire dress. 4. Several people showed up at the time I was told to arrive. Things were awkward and I felt rushed

I felt it was time to update my review of Sandra even though it doesn't look like she is missing…read moreany 5-star reviews! I first met Sandra about two years ago when I needed a rushed alteration on a complicated designer dress. She was incredibly meticulous and made it fit me perfectly. Since then, she's done many alterations for me and created several custom pieces for my wedding and bridal events. She made my bridal reception dress inspired by Vivienne Westwood, altered my actual Westwood ceremony dress, and designed my fully custom rehearsal look, along with two sexy black dresses, one for my bachelorette and one for New Year's Eve. She just gets it. Everything fits beautifully, feels considered, and is executed at a really high level. Sandra is skilled, attentive, and genuinely enjoyable to work with. You can bring her your vision and she will be honest and realistic while still making something amazing come to life. Couldn't recommend her more.

Sandra altered my wedding dress this summer and it turned out absolutely perfect. My dress required…read moreminimal alterations (just hemming) but she also did a pretty complex "invisible bustle" which I didn't even know existed until she showed me. It was exactly what I wanted and turned out gorgeous. Sandra was fast, thorough, kind and easy to be around. Not to mention, her services were super affordable for the quality. I even brought my maid of honor to the last appointment and she taught her how to do the bustle, which came in clutch on the wedding day :)

Lily's has been my go to cleaners for over 3 years now, Lilly and her husband are very sweet, will…read moredeliver laundry and dry cleaning at no charge and have helped me out of a few pickles! Highly recommend

I've been coming here for dry cleaning for 3years? I love this place so much that I still bring my…read morealterations here..even though I now live 8 hrs away. So sad that I have to find a new dry cleaner next to my new home :(

Laurie provided great service altering my suit…read more She shortened the sleeves and hemmed the pants. Very professional look! It only took a few days to be done. I'll definitely return for my alteration needs :)

Laurie absolutely saved me a few weeks ago!! I needed fast alternations for a wedding that weekend…read moreshe responded quickly, was very kind, she addressed my needs and the dress came out fitting perfectly. I plan on retuning for any alteration needs!

I have been here a few times now and so far every visit has been an awesome one. I've done both dry…read morecleaning and repairs here and everything comes back clean and well taken care of. For example, I basically live in my Vuori Sunday Performance Joggers, and since they're made from a soft and stretchy material, I wasn't sure if they could be fixed or patched up properly. But they handled it no problem and had them looking right again! Awesome people work here and the service is consistently solid. I am super happy with how kind and professional they are. Prices feel very fair, the turnaround is quick, and they always stick to their timelines that they give you. The shop itself is very clean and well kept, and you can tell they take pride in their work. I also like that each time my order is ready, I get a text notification so I don't have to guess or follow up. For now on, this place is my go-to for dry cleaning and alterations!

Excellent service. Expert alterations on designer items including leather and cashmere.read more

Mulberrys is amazing! I have used their services extensively for cleaning clothing, fabrics,…read morepillowcases, tailoring clothing (vintage and designer) - everything has been perfect! They are so easy to work with, return items on time or earlier plus have a convenient parking spot for drop off and pick up. Sarah at the Stanyan location is a dream to work with too - always cheerful and so helpful. It took me years to finally find my ideal dry cleaning spot and Mulberrys is it!

I had several suits I needed pressed and cleaned for a wedding and they came out perfect!…read more Highly recommended!

I came in recently and had misplaced my ticket, and the owners, a very sweet older couple, could…read morenot have been kinder or more patient with me. You can tell they take pride in their business and truly value their customers. The shop is clean, the service is reliable, and the warmth you feel the moment you walk in is something you don't find often anymore. If you want great service from people who actually care about their community, support this small business. They deserve all the love!

The owners are very helpful and friendly people! They assisted me with some repair work on short…read morenotice.