I want to start by saying our server, I believe Trent or Trenton, was fantastic. The food was great and the atmosphere was enjoyable. The only reason this review is not positive is entirely because of the hostess. We had reservations for two at 6:45 PM on May 2nd. The restaurant had a line out the door, which is completely understandable on a busy night. I walked up and politely said, "6:45 reservation for two." No greeting, no smile, no basic customer service skills whatsoever -- just "booth or table?" Trying to make things easier while the restaurant was clearly busy, I said, "Whatever is easiest for you all." Apparently that response offended her, because she stared at me and replied, "Looks like we need to practice making decisions," with the most smug, condescending expression imaginable -- like she was disciplining two children instead of speaking to paying customers. I was honestly shocked by how comfortable she was being blatantly rude for absolutely no reason. If answering a simple question with flexibility and kindness is somehow too difficult for her to handle, then maybe customer-facing hospitality is not the right fit. Her entire attitude screamed miserable, arrogant, and bothered that customers even walked through the door. What's worse is this is not the first rude interaction we've had with her, and while waiting I also watched her speak down to other guests the same way. So clearly this is just how she treats people. Honestly, she is lucky it was a date night and my fiancé was with me, because I am not the type of person to sit quietly while being spoken to that way for absolutely no reason. A hostess is supposed to welcome people into the restaurant, not act like an irritated middle school vice principal on a power trip. It's honestly embarrassing for your establishment because the rest of the staff did a wonderful job. I am unsure of her name, but she is taller, likely in her 50s, with a pixie haircut slightly shaved in the back. read more

The service was excellent and the food was delicious, the place is comfortable, the taste is unique. read more

Saltgrass Steak House - Steakhouses Near Me - Cripple Creek, Colorado

Went to celebrate our 48th Anniversary. We were told by hostess 5-10 minute wait as there was only one server. We were the only ones waiting. After 10 minutes and two other couples taken before us, I said something to her and her response was that they were privileged customers, she was sorry. Don't be sorry for being partial to others. Mentioned to Casino manager and hopefully he said something to the manager? read more

Good...USED to be the fried mushrooms. This is well over 2 years ago. At some point, they determined that it took too long to hand prepare and cook the mushrooms...and went to some pre-battered and prepared mushrooms and they have NEVER been the same. More bad...for a steakhouse, they literally have no idea how to cook a steak...no matter how it is ordered. I cannot tell you how many times I have been here with friends and nobody is happy with their steak when it comes out. The salmon, on the other hand...good every time...but this is a steakhouse folks! Also, if the manager is available to hand batter your chicken fried chicken...the best! If he/she is not available to hand batter your chicken...it's just average chicken fried chicken. read more

Went again thought it might have gotten better. What a waste of money. Service was great after the last time a couple years ago.. The food? Ordered the chicken fried steak wasn't that good. And of course the green beans were way overdone shrunken and way to salty. Me and my wife said no more we won't be going back. It's way over priced the cheapest steak is 27.99. Take time and drive to the salt grass off of Academy its way better and affordable. read more

Stopped on to have an early Dinner with a friend. I really enjoyed the food, drinks as well as the service. A Special shoutout to Amanda. Mahalo for making me feel at home away from home! read more

We went once for dinner and once for breakfast and both services were terrible. Dinner - we had their Valentine's Day special which came with 1 appetizer, 2 entrees , 1 dessert and a bottle of wine (additional $) Our server literally did not know how to open a bottle of wine and we had to show her how, while she was pouring, wine was spilling into our fried mushrooms and she didn't even notice. My husband ordered one steak and I ordered the steak and shrimp. When it came, I got the same steak as him ( I cannot remember the names of the cuts) I literally asked the waitress if this was the right one and she goes "yeah yeah yeah" it wasn't until I ate almost half I remembered I was supposed to have shrimp - so I definitely got the wrong cut of meat. The chocolate cake we had for dessert was good but honestly too sweet and the portion size was just ridiculous. No one needs that much. I found it to be wasteful. Left dinner disappointed overall. We went next day for breakfast, they were not busy. Lots of empty tables yet some how we still had to wait about 20 minutes. After we got a table it was another 10 before we got drinks, and it was the same waitress from last night, who didn't even end up being our waitress. We had a middle age man who completely forgot we existed. We had to flag him down multiple times for things and our food came out incorrect. My father in laws sausage was missing from his dish. The bacon and pico were missing from my breakfast tacos NO WHERE on the menu did it say I was getting beans with my dish. My husband and I ordered a side pancake - no chocolate chips, but whatever, the pancake was almost impossible to cut and didn't taste very good. Not a great experience here. I didn't take photos of breakfast because k was so disappointed read more

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Yes it was Valentines Day and we hear they were short staffed, we were with friends and they were staying at the Golden Nugget and suggested we eat there over an hour went by before our meal finally arrived and it was cold and inedible. Not much more to say, but we tried them for breakfast thinking it would be better way less people in there and the exact same thing happened. Drinks didn't arrive until the meals did and the meals were cold and frankly we paid for what we touched and walked out. I would not recommend this place and we were so exciting because of the atmosphere and the normal reputation of saltgrass. It is horrible, don't go there!! read more

This place always has great food and fantastic customer service. Ambience is nice and open and has a great feel without being drowned out by slot machine noise. Don't get me wrong. I like the sounds of the slots and hearing people winning but not when eating a nice meal and conversation. Perfect spot for a high mountain steak. Leave room for the cheesecake!!! read more

This place is an absolute shit show. Went for dinner tonight and the service and food was horrible. Took an hour and a half to get our food! Steaks were basically raw, ribs were burnt on one side and fries were cold. Not once did the waiter stop by and ask how our food was. It's Sunday and they were far from busy. Don't plan on going back and would certainly not recommend. read more

Service wasn't bad but not the best for a steakhouse, bartender was very slow, took 25 minutes to get 2 mixed drinks after we had already had gotten our main course.being packed was not an excuse because the bar front was empty and 4 full tables in the dining area. read more

Decent food, pretty pricey. I had the Urban Cowboy which is in the picture and my wife had a KC Strip with a baked potato. Steaks were cooked medium, just as we ordered them and were seasoned well and tasted great. The baked potatoes were nothing to rave about, no salt on the skin or anything fancy. The atmosphere was kind of strange, not a lot going on for it being inside a casino. The service was good, no complaints. read more

Saltgrass Steak House - Urban Cowboy - KC Strip with grilled shrimp and lemon butter. Loaded baked potato. - Steakhouses Near Me - Cripple Creek, Colorado

First time at Saltgrass. It was a great experience. Everyone from the hostess to our waitress, Misty was friendly. The food was excellent. The green beans were divine! The restaurant itself was nicely decorated and relaxing. Will certainly be back. read more

Horrible horrible horrible. The manager of this restaurant needs to be fired IMMEDIATELY! I was there over the weekend and service was nonexistent. It was fall festival so there were a lot of people there. People just kept flooding into the restaurant and the host just kept seating people. They definitely should've started a waitlist. The staff was completely overwhelmed, and it was painfully obvious. The food is decent, but they need to get new management in this place. This is the second time the service has been terrible when we go there. I had so much anxiety and anger watching the staff struggle to keep up with the amount of people. Get more staff and fire the manager!! read more

Had a great breakfast this am. The place has changed a lot since Golden Nugget. This is our new go to place for breakfast.

Amanda was an amazing host, the food was amazing came for breakfast will be back again just for her!

Service - amazing service Ambiance - very spacious and suites the title Food - very delicious - not bad at all The bill suites what my family has ordered and no take backs! read more

I'm not sure why the reviews aren't great for this place, but I've been here several times in the past month since moving just outside of town, and every time the food is amazing and the service is great. It's not cheap, but it's definitely not expensive, and the quality justifies the price. Sometimes they're a little bit overwhelmed because it can get busy with the casino, but it's always worth the wait. The staff is warm and friendly, and seriously the food is absolutely amazing. I really enjoy the shrimp cocktail and the ribs, but you can't go wrong with any of their steaks either. Give them a try; you won't be disappointed! read more

Saltgrass Steak House - Pomegranate mojito, shrimp cocktail and ribs with fries - Steakhouses Near Me - Cripple Creek, Colorado

Went to the Salt Grass in Cripple Creek for fathers day dinner. My wife and i were very disappointed! Our food was brought to us from someone other than our server and was not cooked the way we asked for it. I waited probably 25 min for our server to come check on us about the food and that did not happen. I finally ask for the manager who could plainly see how the meat was way over cooked and offered to remove one meal from the ticket. We both kind of pick at some of it but didn't really eat cause it was not good. After we left we were not really felling so good. Just a poor experience! You would think with the prices to eat out and the reputation of salt grass this would have been a better experience. We will not be eating there again. read more

Our server Jenny was wonderful, taking very good care of our table. The shrimp cocktail is amazing. Huge shrimp and wonderful sauce! Our steaks were cooked to perfection and the price is very reasonable. Love coming here! read more

Saltgrass Steak House - Steakhouses Near Me - Cripple Creek, Colorado

Food was really good and our service started off strong but then it's like our waitress decided to go on break or something. Food came out but couldn't get refills for the second half of meal. I think if your going to charger higher prices the service should match the food and price. read more

Kee and Jordan were great bartenders! Very attentive with great service and delicious food!

We were looking for a nice steak after taking a hike. This did not disappoint. Our waitress Heidi did a great job and was very accommodating. read more

Great food and wonderful service. Steak was cooked to perfection. Try the green beans - so delicious. Our server Bethany provided wonderful customer service. We will return. TRY THIS RESAURANT! read more

Had dinner with friends last night at the Saltgrass. The food was awesome and the steaks were cooked perfectly. Heidi, are server, was the best server we have had there. She was on top of everything and has a great personality. She has the experience and provides fine dining customer service. Dori is also wonderful and has an outstanding personality. We're definitely looking forward to going back soon. read more

Saltgrass Steak House - Steak Wedge Salad - Steakhouses Near Me - Cripple Creek, Colorado

Food was gross, over priced, and miss portioned. All of it was cold besides the Mac and cheese that just got taken out of the microwave. Nothing fancy about this place, or casino really read more

Just for some background context, I have been stationed here in wonderful Colorado for coming up on 4 years now. I have always loved going up old stage then coming down into good ole cripple creek. This time however my wife and I wanted to take a weekend for ourselves before we part ways to train for new jobs for 5 months. We decided after settling in to check out the Golden Nugget Casino and its "top tier" steakhouse. Here's how that went. Starting with the main podium, the amount of disorganization I saw when checking in guests was staggering. The seemingly younger gentleman running the podium was bouncing between "taking care" of guests and bussing tables. Not exactly a great first thing to see when you enter what's supposed to be a higher level experience. From there, the gentleman decided to seat myself and my wife, a party of 2, at a table set for 6. Directly behind my wife was a group of 4 who had one individual who was wheelchair bound and they had been sat and an extremely small table that would have better suited 2 people. Before we saw our waitress, the Host sat another couple at a table set for 6 to which they immediately left. Our waitress was very nice and well mannered and we ordered our drinks and appetizer. The previously mentioned party of 4 was also apparently supposed to be taken care of by our waitress but didn't begin getting served till awhile after we had already put in our main course order. In fact by the time that we left the restaurant we had not seen them be served other than their drinks. Continuing with our food service, we were eventually offered bread that was served with some sort of sugary butter. Very messy. We eventually heard a different waitress behind me serving our food to a completely different table, even placing it on their table while telling her that the food wasn't theirs. We got her attention and was served by this other waitress. We let her know that we hadn't been served our appetizer to which she alerted us that it had been dropped in the kitchen before it could be served. Moments later our server came by to tell us our "appetizer order ticket had gotten thrown away" and that "they were starting to make it now". I think I can speak for everyone when I say, I don't enjoy being bluntly lied to. End of story. So my wife and I had ordered roughly the same main course. It was called the Urban Cowboy which was a 12oz NY Strip with grilled shrimp covered in a butter sauce and came with a side. For my side I got the loaded baked potato, can't really screw that up. My wife, for hers, got the mashed potatoes loaded. I preface what I'm about to say with the fact that the Urban Cowboy meal is $45. To start, we ordered rare steaks and received mediums. Both steaks were not seasoned to any degree and relied heavily on the butter sauce which was divine and should be on the drink menu. My wife didn't have this issue but I noticed about half way into my lovely looking 4 shrimp that none of my shrimp were deveined. As for the sides the only comment I'll say is that my wife's mashed potatoes were 25% potato and 75% toppings. Basically sour cream and potato soup. Right before we decided to pay we received our appetizer which was the fried mushrooms. They claimed to be parmesan dusted and came with a side of ranch. We got the ranch but the appetizer itself was an under seasoned mushroom with over seasoned batter and 4 specks of cheese. The only nice thing I'll say is that they offer 15% off for military. Never eating at this chaotic restaurant again. read more

Potato was cooked yesterday and served today with our expensive cold steaks. Worse experience. read more

Saltgrass Steak House - Potato must have been made yesterdays and served today with our expensive cold steaks. Never again. - Steakhouses Near Me - Cripple Creek, Colorado

Great Saltgrass. Service was not as fast as the one in Vegas, but the food was excellent and priced a little less than the Vegas location. read more

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Food: hamburger severely overcooked, fried shrimp dry, baked potato lukewarm warm, sweet potato fries delicious, butter served with bread was sitting in a cup of water and spilled out onto bread Service: unenthusiastic server, never checked back to see if all was good, asked for butter and lemon but got neither, asked for bread normally served with meal and we got "oh I forgot". Ambience: nice but sure could have used a sweep up under the tables. Sadly we did not have a good experience and most likely will not eat here again. read more

Salt grass cripple creek was wonderful! This is our top pick when eating up at cripple creek ! Food and service is always great!

Friendly service. Clean. Great food. Only negative is extremely slow bar drinks. Every time we come drinks are slow.

Service and food were excellent, Heidi was a delightful server! The manager surprised us either a fantastic dessert and birthday card for our mom/mom in law's birthday. Really refreshing experience with high quality, tasty food! read more

I got a horrific food poisoning from this location. I'm 100% it came from here. I had the range rattlers and the steak salad. Not even 2 hours after eatting I vomited my guts out for 7 hours straight! Unbelievably sick for several days afterwards. I can't believe how bad it was. I called and told them but was blown off. If I was elderly, a child, or pregnant this would have definitely been a fatal food poisoning. People NEED to be warned!! read more

I know...Saltgrass? A chain? YES! It was exactly what we wanted...big windows, a TV to watch the game, a booth so it was easy to talk and drinks! Our drinks were good...the food was fantastic! Our waitress was sweet but took us 3 times asking to get a coke. Not to mention it is in the Golden Nugget Casino...the loosest slots in Cripple Creek! read more

What an improvement! A year ago I gave them 1 star. Now - 5 stars! Outstanding service. Amazing food. No wait and no reservation. The 5 star reviews here made me decide to give them another try and I'm glad that I did! Hope they never change!!! read more

Bethany! Bethany! Bethany! She's the best. Had great recommendations and was quick with her service. Suggested the best food on the menu

Excellent food, love the loaded Bloody Mary's , honey butter warm bread and steak always done to perfection

I just loved krystal she was so down to earth and kind and awesome waitress. And the food was awesome too everything was perfect

Jordan our server on 03/16 was so kind in following us into casino to return a cell phone and glasses we left behind. The service she provided was excellent as well. The steak was cooked to perfection, everything potato was delicious and salad fresh. Thank you again. read more