I didn't know places like this existed. Now it isn't a standard nursing home so there are things…read morethat are different, like they can't give residents certain over the counter meds-stuff like that. Your room is like your own apartment so you need to provide all furnishings and linens, laundry services are included. Level of care needed for each resident can vary-along with the costs. Anything outside of your contract is added to your monthly fees, naturally. But can be a surprise if you're not aware so be careful what you ask for that's off contract. Yeah it's expensive but OMG you get what you pay for! Help. Yes. There's help when you call for it and they are there freaking immediately. It's a different world. It's next level care with compassion and humor and just outright lovely people. My dad was only there a little over 3 weeks and I was amazed at what I saw. Staff that stopped by to chat with him. Talked to him about things they were doing (telling him the next step so he was prepared) asked him questions and directly helped him based on his answers. They always follow their protocol-2 people for this task, one person in this area at all times, etc. Etc. They all took such great care of him, kept him clean and comfortable. I hate that he only had his last few weeks there, I wish I could have found this place sooner. There are all kinds of daily activities and things residents can do plus family dinner nights where you can order special meals for visitors and eat together. Other times you can hang out in your room if you want or the TV room, it's totally up to you. My dad was on the memory care side which doesn't have free access for residents to leave that wing, visitors have to be buzzed in & out. It's nice, airy, clean and decorated beautifully in all the public areas. I really miss some of the ladies that worked there too, like the memory care Director-Crystal, the techs Brigitte & April just to name a few. They kept me sane and kept me going. Thank you all for taking such good care of my dad!

My father was a resident in memory care at The Chateau at Gardnerville for one year. I couldn't…read morehave asked for a more supportive and compassionate environment. The Connections memory care team showed obvious dedication and ceaseless patience, ensuring he lived an engaged and affirming lifestyle right through his final days. Their commitment to resident comfort and family support is truly first-class. I am forever grateful for the kindness and integrity they showed my father and me during such a difficult time. Jim Lamb Jr.

Their memory care staff did not inform me that my mother had stopped eating and drinking until 3…read moredays had passed. She had also had 3 more falls I was not informed about. My mother was on hospice care and I should have been allowed to visit. By the time I was allowed to see my mother, she was incoherent and writhing in pain. My father required further assistance that he frequently did not receive. When he started hospice care, the director tried to deny my visits, and spoke to him about moving to memory care behind my back. It took an intervention from hospice care for me to be allowed to see him. The rest of the staff seems caring and pleasant, but I wouldn't trust the director to care for my plants.

Mom is so happy at The Lodge…read more I found out in January that I would need to move my mother from her Assisted Living facility in California to Carson City where I reside. I toured several facilities in Carson City and The Lodge checked all my boxes. Becka Thompson gave me a tour of the building and then we sat down and answered all my questions. Becka invited my husband and myself to join the residents at a supper event where they had live music and dancing (we had't even sign up as yet). It was great to see how the staff and the residents interacted, I even met a couple who's father had been living there for 5 years and they were very happy with The Lodge. Then we met the Executive Director, Denise Iwertz and we were sold. She is a very hands director and obviously a caring person. My mother moved in in February and could be happier. She loves her room the the 3 huge windows that look out to the east, she can sit and watch the snow come and go. The bathroom is large and easy to move around in. Did I mention the storage, lots of storage in the room too! She is enjoying her view of the mountains from her table in the dinning room. Whoever it was that thought of putting the dining room on the 3rd flood with floor to ceiling windows should be given an award. The views of the western mountains are amazing, we are loving looking at the snow capped peaks this winter. All of my mother's caregivers are warm and friendly and that is so nice as she is new and they are her first friends at The Lodge. Foremost she is getting the care she needs and still feeling her independence. We would recommend The Lodge to anyone who is looking for Assisted Living.

I would highly recommend a look at The Lodge if you are considering Assisted Living and/or Memory…read moreCare. My Husband selected The Lodge after we looked at a few places in Reno. As soon as he walked in he said, 'This is the place'. He felt comfortable and it was his decision! He has been here now for going on 5 months and he enjoys his new surroundings as well as their wonderful staff. I no longer worry about him as I know he is being very well taken care of! He enjoys his meals in the cafeteria, walks and activities. We are both very happy that he is a resident of The Lodge.

I cant speak highly enough about Sierra Place and the amazing people that work there!…read moreMy Grandma has lived her for the past 3 years and it has been more of a family than just a place to live! My grandma has just recently gone to Heaven and I have had the opportunity to witness amazing compassion the last few days and a willingness to make sure we as a family are all ok! Over the years I have made life long friends and will continue to come and vist other resedents that i have also come to know! I would absolutely without a doubt recommend this place to anyone looking for a great place live and be cared for! I once again THANK YOU Sierra place for all you've done! KIATTA T.

Our mom actually found this place and told us she'd like to check it out. Since she lives in Tahoe…read moreand it's just down the hill and extremely convenient for the family. The place was wonderful and the staff seemed friendly and welcoming. While we're not ready to commit yet, we'll definitely make the move once the time is right.

I have such an appreciation for Eden Hospice . They were always there when we needed them. Special…read morethanks to Mary, Jeanette, Kim, Hannah and Judy. And anyone else who helped my Mother and our family through this difficult time. You were a great blessing to us! Grateful, Nancy McMurchie

From the communications to the assigned nurse we had, Eden was a fabulous experience during the…read moremost difficult time. My appreciation runs deep for all the details they took care of. Thank you to Sophie, our nurse contact and all of the staff, you were a blessing to my family.

I can't say enough about the quality of care and compassion my father is receiving from South…read moreMeadows Group Home. They provide delicious meals with special needs taken into consideration. The home is always clean and bright. My father is always clean, bathed, and dressed in clean clothes. The grounds are beautiful and enjoyed by the residents when weather allows. The owner, Nucharee Yokdang, is very knowledgeable about running an assisted living/group home, including being able to help with all the necessary paperwork for long term care reimbursement and hospice. She knows just what the elderly need from a care perspective and is always looking for ways to improve their quality of life. The Holiday parties and other activities they do are wonderful for residents and family members. The whole staff treat their residents with such love, care, and respect, you can tell they view them as part of their own extended family. The greatest compliment that I can give though is the fact that my father calls it HOME! I feel so blessed there is such a wonderful place with amazing people for my father to spend his last years. Patricia P. 12/9/2023

I moved my mom to South Meadows Residential Group Home in January and I've been very happy with the…read morekindness and genuine caring of the staff, not only to my mom but to our family. The home is spacious with a huge backyard and is very comfortable. Knowing that my mom is getting great, consistent care, is so comforting to me and the communication with the owner and caregivers has been excellent! I feel like I made a great choice and I'm very thankful! I would highly recommend this home to others.

This facility is awesome. The staff is super friendly. Went in with my grandma so she can check out…read moresome options for assisted living. We felt very welcomed here. We will definitely return to further the process with this amazing community. Veronica was awesome through out the whole visit. Thanks again

I love this place, I have an uncle thats stays at this place, the staff is really friendly and they…read morehave 24 hour assistance, and my uncle us happy there they take care of alot vets here here and its a very affordable place, they are really on top as far as med care, and I've met there Residence service Director Veronica she is very knowledgable and friendly, highly recomend this place if you need it.

I worked there for many years and I loved every minute of it....especially Memory Care.....till a…read moredifferent Wellness Director (not Frances or Elysia ) the newest one who also brought in his crew from Reno. He made gross accusations about my work performance and because of Hippa rules I could not even defend myself or collect unemployment...He definitely knew what he was doing and for that he will always leave a BAD taste with me.

Run, RUN AWAY! DO NOT leave anyone you care about at SKYLINE ESTATES! Go elsewhere where they value…read morehuman dignity and don't treat you or your loved one like they are doing you a favor. The level of incompetence, unprofessionalism, disorganization, horrid communication and lack of ethics is staggering and dangerous, which ultimately puts your loved ones at risk. In point of fact, within the first twelve hours of arriving at Skyline, my mother was not properly supervised and was allowed to fall and catastrophically break her ankle. Her orthopedic surgeon said she will never walk again. I initially accepted that sometimes these things happen, but given all that I witnessed over time, I realized that this may have been easily avoided. Of note, this happened under the more competent previous administration. As a retired clinical social worker with over 40 years of experience in human services with federal, state and local facilities, this is by far the worst I have witnessed. Please note that everything stated here pertaining to the issues and communications is objective, and documented with dates, emails, photos and video. Based on their responses to other horrible reviews I expect management to try and discredit this review as well. In dealing with issues like this, I try not to make it personal, but both Kristy Lavey, the Executive Director (ED) and her completely unqualified "Wellness" Director, Elysia Angala (WD) on many occasions were so arrogant about their uncaring and incompetence that they chose to make it personal, with myself and other family members. Repeatedly! Whenever I politely brought up anything from the fact that Mom was usually lying in her own excrement (frequently noted by multiple Renown medical staff), to the never-cleaned black moldy toilet and piles of dirty laundry on the floor, I was met with DENIALS, LIES AND THREATS of retaliation: "perhaps your mother is no longer appropriate for this facility". I noticed these things in my visits, but they call into question what's going on when you're not there to see it. Skyline unilaterally decided that Mom needed to leave (after being taken OFF of hospice care). They DID NOT communicate this to me. Shortly after the director told me "this is your mother's home. We will do everything we can to keep her here!", I got a call from a nursing home salesman, who had been given a considerable amount of protected personal and medical information about my mother. CLEARLY unprofessional and very unethical. WD later indicated that a call from a third party was supposed to be notice that my mom had to move out. According to the Long-term Care Ombudsman who got involved with the case, Skyline was legally required to notify me in writing, with a rationale. This is one of several State violations she noted. What we got was an email from the WD on a Friday, notifying me that Mom had to be out on Monday, and that if she wasn't they would discharge her to a local hospital - a perfect example, among many, of Skyline's complete lack of caring. RUN AWAY! Current open investigations HCQC: Nevada State Bureau of Healthcare Quality Compliance Federal government for HIPPA violations Carson City Sherrif's Department for multiple theft issues including cash and personal items Ombudsman stated that Skyline had violated several state statutes and should be reported Stolen property (ED and WD took absolutely no responsibility) from cash to an entire new bed, which disappeared when a hospital bed was brought in. When we reported this to the Sheriffs deputy taking our statement she told us "the exact same thing happened to my grandfather when he was at Skyline!" Ball dropped multiple times on prescribed medications The worst quality food you can imagine. Think of a ten-cent hotdog as the main course Front desk person eliminated. Impossible for family or medical providers to reach a human Other family members not allowed to attend meetings with ED and WD Although there were a few really great line staff, they could in no way make up for the truly blatantly NASTY, uncaring management

What I love about this facility is the big, open air environment. The common areas have plenty of…read morelarge sofas to lounge on, high ceilings, picturesque windows so that residents don't feel claustrophobic. The staff are incredibly friendly and caring. I love the diversity of the staff as well (they range from college students to baby boomers, with people employed from all over the world). I feel like my mother is in a safe and supportive environment. The food is very good, and I especially appreciate the dinner buffets due to their wide variety of food options. Because my mother has difficulty reading menus, the buffet was the deciding factor for me. The grounds are beautifully landscaped and she loves getting her walks in without leaving a safe and secure perimeter.

Excellent facility, knowledgeable staff and the food is exceptional…read more I loved living here