I have such an appreciation for Eden Hospice . They were always there when we needed them. Special…read morethanks to Mary, Jeanette, Kim, Hannah and Judy. And anyone else who helped my Mother and our family through this difficult time. You were a great blessing to us! Grateful, Nancy McMurchie

From the communications to the assigned nurse we had, Eden was a fabulous experience during the…read moremost difficult time. My appreciation runs deep for all the details they took care of. Thank you to Sophie, our nurse contact and all of the staff, you were a blessing to my family.

A amazing company with the right personnel! It is never easy needing extra help or even asking for…read morethat help; but Debra and her team go above & beyond in their care. It feels more like having family taking care of you. Debra is very highly qualified not only for your everyday needs but in the other problem solving issues involved with your care. I feel much more at ease knowing I have a trustworthy, qualified and experienced caregiver available to me to improve my quality of care! Thank you Debra!

Debra came to our house to meet my parents and tell us about her services. She was on time, well…read moreorganized with information, and answered all of our questions. I was particularly impressed that, after a big storm the day before, she was getting her carers who didn't have 4 wheel drive to their clients. Living out of state, that gave me an extra sense of security for my parents. I recommend reaching out to Debra if you need care for yourself or loved ones!

Summit View Hospice has the finest hospice professionals you could hope for during a difficult…read moretime. We brought our aunt home from her nursing home during the pandemic, and I wish I had called sooner. I definitely would have if I had realized that Medicare would cover this service 100%. The entire team is kind, knowledgeable, and thoughtfully answered all my questions, night or day. From the first phonecall, I could tell that they actually cared about helping our family, and treated us as human beings, which is something you don't see very much in healthcare anymore. They even made a special trip just to bring a different size of Depends to ensure our aunt would be as clean and comfortable as possible. She was a very dear person to us, and the extra support from their nurses and cna allowed us to care for her at our house. Considering none of us has much bedside manner, it would have been impossible without their guidance. Everyone was so thoughtful, and took a genuine interest in our family stories and memories. When our aunt finally passed, it was a beautiful moment. She was so peaceful and I'm forever grateful we all had a chance to be there for her last big adventure.

Summit View Hospice has been providing the most extraordinary care for my mother. Their team has…read moreguided me and my dad through a most difficult time and their team is the most caring that I have ever encountered. Your loved one is in good hands with Summit View.

If you are considering hospice care for a loved one, I urge you, please, look elsewhere…read more My dad was admitted into Gentiva's in-home hospice care in early April of this year. He was dying from Parkinson's disease, a cruel, torturous illness that slowly robs a person of their strength, mobility, and independence. As a family, we knew his time was coming, and we also knew that he wanted to stay at home. The last thing he wanted was to spend his final days in a cold, sterile hospital room. To honor his wishes, we chose Gentiva. Their homepage carries this promise: "At Gentiva, we believe every day is an opportunity to make care more personal and life more comfortable. That's why we offer home health care, palliative care, and hospice care to give people the support they need with dignity, grace, and love." Sadly, our experience fell devastatingly short of that commitment. The medical director who was assigned to oversee my dad's hospice care did little more than sign off on orders. She never visited my dad in person, never scheduled a virtual or phone consultation, and never met the man whose comfort and dignity she was entrusted to protect. My dad was a physical therapist in Minden, NV, from the 1990s until 2018. He served his community with love, dignity, and kindness, a true healer, admired and loved by his patients. To see a man who had dedicated his life to helping others become a prisoner in his own body was heartbreaking beyond words. We had hoped that Gentiva, and the medical director in particular, would help make his final months more comfortable and dignified. While the hospice nurses and staff who cared for him were compassionate and wonderful, the medical director repeatedly refused to increase his pain medication, even as his suffering became unbearable. His nurse, Jesse, pleaded with her several times to adjust his dosage, but she would not. We were given no explanation. Some of my dad's final words to my sister were this: "I am the patient, I feel like shit, why won't they help me?" Eventually, his pain became intolerable. We had no choice but to discharge him from hospice and admit him to the hospital. He was admitted on Friday, July 11th, and passed away three days later, very early Monday morning, July 14th, alone, without my mom or any of our family by his side. My dad did not deserve to leave this world that way. He lived his life with integrity, compassion, and love, and he deserved to die with the same dignity he gave to so many others. It makes me sick to think that the medical director continues to practice medicine and call herself a healer. After some research, I learned that she serves as both Gentiva's medical director and operates her own medical spa. It's hard to imagine how someone juggling the roles of medical director for a hospice and private business owner could possibly provide the level of care Gentiva promises --"with dignity, grace, and love." I'm angry for my dad. I'm angry for my mom. I'm angry for my siblings and myself. My dad deserved better.

I don't know where to begin, other than praise the entire staff that took care of my wife for…read morealmost 6 months. They were always available 24/7 and helpful with any of my concerns, instantly. I don't know how they do the job they do, since their hands are tied by the State of Nevada's governor. He vetoed the bill for "Dying with Dignity" and threatend to veto any others introduced...... The entire team did what they could to keep her comfortable, and did so with the utmost compassion and caring, and they did this for myself and any other family member. I'm not a believer but, they were sent by a greater power, and I thank it for that. She's in peace now and with our three Son's that passed before her. I'm writing this for her and I'm sure she'd agree !!!!! Thank you to the entire staff !!!!! LOVE to you ALL

My 90-year-old mother was recently discharged from Ormsby Post Acute Rehab after suffering from a…read morebroken hip. Both she and I were hesitant to have her in the facility for two months, but I wanted to let the staff and everyone else know how much she thrived in their care. The staff and therapists were wonderful. My mother was also allowed to have me and other guests stop by as much as we wanted. It must be difficult to run a facility like this with staffing shortages and rising costs, but each staff member and the owner were upbeat, positive and hardworking and I appreciate all they did for her. Thank you!

Changed their name to SilverOaks, and they are not giving proper care to the people. The food is…read morehorrible and the nurses are not knowledgeable of their patients. Its horrible. My son has been there for years and the people who are the new owners just care about making money. They buy the worst food possible!!!

My father was a resident in memory care at The Chateau at Gardnerville for one year. I couldn't…read morehave asked for a more supportive and compassionate environment. The Connections memory care team showed obvious dedication and ceaseless patience, ensuring he lived an engaged and affirming lifestyle right through his final days. Their commitment to resident comfort and family support is truly first-class. I am forever grateful for the kindness and integrity they showed my father and me during such a difficult time. Jim Lamb Jr.

Their memory care staff did not inform me that my mother had stopped eating and drinking until 3…read moredays had passed. She had also had 3 more falls I was not informed about. My mother was on hospice care and I should have been allowed to visit. By the time I was allowed to see my mother, she was incoherent and writhing in pain. My father required further assistance that he frequently did not receive. When he started hospice care, the director tried to deny my visits, and spoke to him about moving to memory care behind my back. It took an intervention from hospice care for me to be allowed to see him. The rest of the staff seems caring and pleasant, but I wouldn't trust the director to care for my plants.

I recently found myself in need of a little bit of home health care. I didn't want to be a burden…read moreto any of my family nor friends, and I can get a bit testy when not feeling well. Fortunately for me, the people at the local medical office referred me to Interim HealthCare. The manager (Tracie Pistone) came out to my home, went over all of he paperwork and answered my questions. She also helped explain some of the laws out there which help protect seniors and elderly from being taken advantage of by those who would take care of those in need. It was fast and pleasant, she explained the whole process and what to expect. Come the time I need help, a CNA (a great young lady by the name of Kelly Wilson) shows up and off we go. Nice, great conversation, and when I was done with the procedure, she got me home and taken care of. What was the icing on the cake? Being called later to see if everything is okay. If I could tip, I would but that's one of the no-no policies. So instead, posting up a yelp review with a shout out to the two folks who helped me get past this endeavor. Would I do it again? Absolutely, but I'm out of wisdom teeth :)

I would not recommend this company for caregivers!!!! Some…read moreof the caregivers are very good and some are worthless! But you don't get the same ones all of the time! Tracie the "ass" that runs the place is worthless and thinks she is miss goodie two shoes. Trust me when she's standing there talking in front of you after she pisses you off you just want to punch her in the face!!! If I could give this company minus stars I WOULD!! I just can't go into detail with my story on this page or you would have chapters! My in laws had this company for a while!! Your best bet is to care for them your self!! That is what I am doing now and it is so much better and she is so much happier!!!

We briefly partnered with Eden Home Health in our pursuit on pressure sore prevention. My adult…read moreson is paraplegic and uses a wheelchair. Laura was our occupational therapist and a wealth of information. We moved and raised my son's bed, pulled out a bathroom door, bought a few mobility aids, and got turned onto some financial resources. Life is good. My son also has some home exercises. So greatful to have had Eden Home Health's help. Very professional and going beyond her job role. We are very appreciative.

Punctual, patient, considerate of our privacy needs. Provided helpful written material and…read morepatient-care supplies. Positive effect on patient morale. Included spouse caregiver in discussions, scheduled appts around caregiver commitments, took time to describe all services available. I recommend this agency to people who have always hoped to avoid having to sign on with a Hospice. Its not a pathway to death; its a pathway through the valley of the shadow of death seeking quality of life opportunities.

Mom is so happy at The Lodge…read more I found out in January that I would need to move my mother from her Assisted Living facility in California to Carson City where I reside. I toured several facilities in Carson City and The Lodge checked all my boxes. Becka Thompson gave me a tour of the building and then we sat down and answered all my questions. Becka invited my husband and myself to join the residents at a supper event where they had live music and dancing (we had't even sign up as yet). It was great to see how the staff and the residents interacted, I even met a couple who's father had been living there for 5 years and they were very happy with The Lodge. Then we met the Executive Director, Denise Iwertz and we were sold. She is a very hands director and obviously a caring person. My mother moved in in February and could be happier. She loves her room the the 3 huge windows that look out to the east, she can sit and watch the snow come and go. The bathroom is large and easy to move around in. Did I mention the storage, lots of storage in the room too! She is enjoying her view of the mountains from her table in the dinning room. Whoever it was that thought of putting the dining room on the 3rd flood with floor to ceiling windows should be given an award. The views of the western mountains are amazing, we are loving looking at the snow capped peaks this winter. All of my mother's caregivers are warm and friendly and that is so nice as she is new and they are her first friends at The Lodge. Foremost she is getting the care she needs and still feeling her independence. We would recommend The Lodge to anyone who is looking for Assisted Living.

I would highly recommend a look at The Lodge if you are considering Assisted Living and/or Memory…read moreCare. My Husband selected The Lodge after we looked at a few places in Reno. As soon as he walked in he said, 'This is the place'. He felt comfortable and it was his decision! He has been here now for going on 5 months and he enjoys his new surroundings as well as their wonderful staff. I no longer worry about him as I know he is being very well taken care of! He enjoys his meals in the cafeteria, walks and activities. We are both very happy that he is a resident of The Lodge.