Fair to lousy service. Didn't have any of the stamps we wanted. Largely disinterested and un…read moreengaging staff.

The West Nile Street post office is a medium sized, quite busy branch but I think they manage it…read moreok. There are three sets of service desks: Self-service, business, travel and everything else. I forget how they labelled this one but it seemed to be for just regular non-business customers. There was a long queue when I arrived but they cleared it pretty quickly, I don't think I waited as much as five minutes to post my parcel. The staff member helping me was friendly and helpful enough although not very on the ball. He did try to sell me a credit card which I've not seen before but maybe this is a new thing to try to get the Post Office to make more money. They also have some stationary and bits and pieces on sale, things like jiffy bags and bubble wrap and they're advertising a deak at the moment where you can get cheap travel insurance when you get your travel money with them. It's handy enough if you're in the city centre but it's a little but chaotic and I suspect at peak times those queues get really long.

Up until a few months ago, I'd have classes this as the least friendly or efficient post office in…read moreGlasgow. The folks that worked here were unpleasant and unhelpful. Now though, the post office is franchised to the Spar that it co-locates with. Result being, it's the Spar staff who now man the post office counter. Which is great. They know what they're doing and they're just plain nice whilst they're doing it! Not much else to say really, it sells stamps, takes in packages and does most of the range of post office services. No bureau de change though.

I found this wee post office quite by chance, but I'm glad I did. It's a little bit out of the way,…read morebut handy if you're walking between George Square and Argyle Street (as I was). This is a typical combination post-office-cum-corner store deal, they sell cards, stationery, newspapers and small gifty things to distract you as you're waiting in the inevitable queue for the post office counters at the back. The staff seemed very cheery, even under the pressure of Christmas postings, and there was a good bit of banter going on between them, so it was difficult for anyone to get cross over the length of the queue. With all 5 counters on the go, things moved along pretty quickly anyway. Top tip - remember to go to the right when you enter as that's where the post office queue starts. It's difficult to see it behind the rack of cards and it is tempting to go down the left-hand side. But you'll be sorry if you do!

A well situated Post Office but by far the best one in the world…read more They do all the usual in here including envelopes and such, but I only go because of it's situation. It isn't characterised by great customer service. It's somewhere between the wee sort of Post Office you get stuck onto a tobacconist up the back and an actual wee shop. I use it often enough through paranoia that my letters dont get where they're going with the new size/weight specification for letters, otherwise I doubt I would ever bother going.

An unusually well-organised post office, this large facility is extremely spacious and modern with…read moreefficient staff. I, too, received excellent customer service here which helped make a fairly tricky task go a lot smoother than it would've done if I'd attempted it on my own. This post office offers every service you could wish for and also has a well equipped money exchange desk.

"What a difference a day made" the famous song said. If I was to become a famous singer and do a…read morecover version of this song I would change the lyrics to "what a difference good customer service made." Good customer service can put a spring in the step of an otherwise drab day. Nothing cheers you up like being faced with a complete stranger who goes over and above their job requirements to be kind and helpful, simply because they want to make your day that bit easier. I was on the receiving end of such service last week, when I visited the post office on St Vincent Street to send a hideously stressful parcel of very important documents halfway across the world by parcel force priority. I was served by a man called Colin who was helpful and knowledgeable way beyond the call of duty, even though it was near closing time on a Friday. He made the situation much less stressful as a result. So Colin, I wish to thank you for taking pride in your job. Not being able to post my parcel, or doing it incorrectly, would have resulted in disastrous consequences. You can go to bed at night knowing you really have made a difference.

Great service, small but incredibly efficent!read more

I'm just updating this review to reflect the fact that the cafe bit has long since left the…read morebuilding! Instead, the area to the left of the ramp now has lots of interesting stationery and other knick-knacks - notebooks, wrapping papers, local interest books, games and general 'stuff'. It's a good place to browse for that little stocking-filler present for somebody. The other side still carries a good selection of cards. Things have gotten busier now, and there's often a longer queue for the post office than there used to be. They do have a self-service machine, but I've always found it unreliable and seldom trust it to complete a transaction without something going wrong. It's worth keeping an eye on the shop counter while you're queuing for the post office, as they will often call you over if they're not too busy.

When I heard about Penny Black I knew I needed to visit. I tend to love anywhere that is…read moremultifunctional and that part of Great Western Road has needed something to break up the lines of hairdressers and children's fashion boutiques for a while now. The shop/post office/cafe was quite busy which is great a new business. The gift shop section is packed full of gems like Nikki McWilliams cushions (you know the ones, they're shaped like biscuits), posh salted caramel marshmallows, sewing kits, notepads - so many beautiful Glasgow gifts. The shop is also full of interesting non-generic greetings cards. I spotted about 5 which I am planning to buy for people's birthdays. The gift shop adds an extra place in the West end to shop local. The cafe section is small but an welcome addition. We opted for a chemex for 2 as well as a slice of jaffa cake cheesecake to share. They get their cheesecake from The Artisan Cheesecake company based in Bathgate, which a firm favourite with a work colleague. The cheesecake was well worth it and was beautiful. However I would recommend sharing as it is really sweet. The coffee was delicious and I was so happy with our chemex as it meant I had more coffee to look forward to. I think I will definitely be heading here again for their coffee/cheesecake/shop/post office.