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Penny Black - West End

3.8 (18 reviews)
Closed 8:00 am - 6:30 pm

Penny Black - West End Photos

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Coffee and post.
Fiona H.

What an awesome idea. We all hate having to send packages, the faf of going to the post office, waiting in line. Then having a million and one errands to run. This place is a one stop shop, coffee, tea, cake, cafe, post office, amazing cards and wrapping paper. I love quirky cards, so this place is right up my street. I also love the Glasgow specific ranges. The staff are really friendly and helpful. During the west end parade, if you came in with a flyer you got a free hot drink. So I got a lovely hot americano which was properly strong! I came back last night for a tea tasting event, by The Wee Tea Company which was a pleasant way to spend an evening. As a coffee drinker, who dabbles in tea, aka has occasionally, it was great to learn a little more.

Goats cheese and honey Beetroot toastie
Geraldine C.

First visit to Penny Blacks on Great Western Road. They have only been opened for a couple of days so I will need to go back again. Nice space but kind of had the air of somewhere unfinished yet, maybe because it is so new. They only had two sandwiches left when I went in just before 4pm so not sure if they had more to put out as their FB page says they are open till 8pm. The toastie I had was really nice, goats cheese and honey Beetroot with a latte. The coffee was good but felt a bit lukewarm. The staff were really nice but a bit unsure of the till. Again possibly because it is all new. I think that once everything settles down this could be a great space to stop in for a quick bite. The food tasted fresh and different. I loved the range of cards they had on sale, some of them were very different and hilarious!!!!!! Keep going Penny Black guys, I think you have a great space with a lot of potential and I am sure it will be 4 stars the next time.

Fuel for me
Sarah M.

Well this is a clever post office, card shop, cafe combo! Love the idea of combining functions and was really impressed with the range of cards and wee bits of stationery and gifts on offer. I didn't have to use the post office so can't comment on that bit but I of course sampled the coffee and cake options. The range of cakes and sandwiches wasn't massive, but then it isn't a particularly big cafe. What they had on offer did look fresh and appetising. I chose an empire biscuit and americano and both were lovely. It was a nice place to sit and refuel but it wouldn't be somewhere I would sit for hours or suggest meeting friends for a catch up in. Although I will be back to buy cards as the selection was really good.

Laurence D.

I just love it when there is a coffee shop within a store, so I had to go and try that one, which is inside the new post office on Great Western road (they just moved a block down from their previous location, and it is so much better now). As I am a little bit of a coffee fiend, I started by asking the barista what kind of coffee they have, which greatly confused him (bad point!) but after chatting a bit, I found out they had Costa Rican beans, and that they even did V60 brewing, which not all places do. So I went for that, and my friend too, adding to this a slice of toffee caramel cheese cake (sooooo much sugar, but quite nice) The coffee was really tasty and I also loved the chilled atmosphere with lounge music and dimmed light, which gives the whole post office a really relaxed feel. As this place is literally 3 minutes from my office, I think I might go for a few work sessions over there in 2015!

Cute wooden signs
Briony C.

I like this place! It's a bit different, very new and does tasty food. I popped in for lunch with a friend and wasn't sure what to expect apart from a mashup of a post office and cafe. Can't say I remember eating in a functional post office before but hey, I'm an adventurous kind of person. It's where the £10 Thrift Store used to be. They've well and truly gotten rid of the smell of vintage clothes (now it smells a bit like paint), and about 1/3rd of the space is the cafe with a good amount of seating. There's premium seating of comfy armchairs by the window and the rest is standard tables and chairs. The food menu is pretty simple - some breakfast options like porridge, yoghurt pots, pastries plus sandwiches, soup and sweet treats. I got the inside word that the sandwiches are done by Cherry & Heather. They're pre-made in the chiller and you can get them freshly toasted. I tried the brie & caramelised onion sandwich which was lovely, a good mix of the ingredients and perfectly toasted. Not a bad price at £3.20 either. I also had a pot of peppermint tea which is fresh leaves and they'll give you a timer so you know when 3 minutes is up, so it's perfectly brewed. Other tea options include breakfast, camomile, darjeeling, earl grey, green, peppermint, roobios, ginger chai and rose. Awesome selection! Also - coffee. Good range of the usual plus the option of decaf and milk alternatives (not sure what they are) - V60 and Chemex available. Service was warm and friendly even though the staff were new and still learning the ropes. We left our sandwiches with them for toasting and they were promptly delivered to our table with a glass of popcorn as well which was cute. There's lots to like about this place - huge selection of cards in the post office section and some good wee gifts. The post office counter seemed to get busy at lunch time and perhaps the queue could be positioned in a better spot so it's not in the way of the cafe counter. I'd personally like some more gluten free options in the cafe but maybe that'll come in the future! I'll definitely be back here in future as I love all the little details that have gone into making this place feel warm and welcoming.

Claire B.

Really fun evening at the Wee Tea Company tea tasting event the other night. The chap who ran it was so informative, knowledgeable and inspiring. The staff were friendly as ever, the tea was flowing and it was a good bunch of people. Enjoyed tasting the different flavours, and even a sip of an Earl Grey infused gin and tonic! A great space for an event like this, look forwards to more of them in future.

Post Office at Penny Black

I haven't had anything to eat or drink here yet so my review is for the Post Office! In case you didn't know Penny Black combines a local Post Office with a card and gift shop and a cafe. I think it's a brilliant idea. The Post Office itself is an improvement on the old PO on Great Western Road as it's much more spacious and less hot and stuffy. The staff were really friendly and efficient. They have the usual selection of boxes and envelopes with a few quirky options thrown in. The selection of greetings cards is huge, big enough to rival Paperchase and Papyrus with the same level of variety. They also have a small selection of gifts, some by local designers. Hopefully they'll add to this as time goes on as it looks like whoever is buying for them has a good eye. I'm looking forward to sending my Christmas cards and gifts from here and using it as an excuse to try the cafe.

Funky glasses!

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Penny Black - West End Reviews in Other Languages

Review Highlights - Penny Black - West End

The Post Office itself is an improvement on the old PO on Great Western Road as it's much more spacious and less hot and stuffy.

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Partick Post Office

Partick Post Office

(9 reviews)

Partick, West End

There are less Post Offices around these days, and for me it's a toss-up whether this one or the…read moreHillhead one near Oran Mor is closest to walk to. Most often I end up at the Hillhead one as I usually have other stuff to get in Byres Road, but I secretly prefer the Partick one, as it's still a dedicated post office and not a counter stuck at the back of a shop full of a maze of shelving stuffed with greetings cards and other crap that you wouldn't even normally bother to look at if you weren't visiting the post office bit. The Partick one is mercifully free of third-party product, it has plenty of space for the inevitable queue to snake back and forth, and although frequently busy, it's usually well staffed enough that things move along moderately rapidly. I've also had occasion to come and collect parcels here when I've missed the delivery (or the postman couldn't be bothered to attempt the delivery), although I'm not quite sure how that works as usually you have to go to the main sorting depot in Clarence Drive. The only downside is that the repetitive musical jingle from the Postman Pat ride will drive you insane while you wait. I don't know how the staff put up with it, but I guess the brain must tune it out after a while. I'm always tempted to unplug the cursed thing when I'm in there; or even worse resort to some major remodelling of Pat's van with a large blunt instrument.

Luckily any parcel deliveries I miss go to the Thornwood Post Office, which is just further along…read moreDumbarton Road. This is good because Partick Post Office always has a long queue and the service is so. painfully. slow. Perhaps this may be attributed to the overwhelming amount of coffin-dodgers that come here for all their postal needs? Slow motion with me... I've made the mistake a few times of coming to this location, only to stand and wait for.ev.er. Despite the convenient location, the service is massively slow. Next!

Sandyford Post Office - Magazine rack.

Sandyford Post Office

(10 reviews)

££

Finnieston, West End

After amassing some postcards over the first approximately fourteen days of my heritage travel trip…read moreto Scotland in July 2019, I was looking for a place to buy stamps so I could mail them before departing a few days later. The Sandyford Post Office was located a couple of blocks from where I was staying, the Argyll Hotel, so I stopped by on a walk. Sure enough they had stamps, and at a good rate. Other services were available including shipping and mailing, but I was waiting until my last full day to mail them - so I just went with the stamps. They were pretty in purples and blues and were enough to get the cards to their destination.

I went there today to print 15 pgs,one sided black and white and they wanted to charge me 22 pounds…read morefor it. That's a scam! After I questioned the price the guy told me that was the rate for all of the post offices in the area. Ended up charging me 10 pounds after pressuring me to pay by saying that he had already printed the pgs and I needed to pay. Anyways I checked the receipt and it only says 10 pounds withdrawal, and no mentioning about the services I got. I called the central office (customer service complaint) and they will be conducting an investigation in this location. Left a review on google and owner left a rude comment putting the blame on me for not checking the prices on the printer which by no chance it was visible and honestly this is not the rating for printing anywhere (it's usually a couple of cents). I spent hours with people on the phone today and theres no way that they could have charged me 22 pounds for basic printing services. Be careful out there everyone, even in difficult times like this there are people trying to scam. By no chance I thought this would have happened at the local post office.

Merchant City Post Office - Merchant City Post Office

Merchant City Post Office

(14 reviews)

Merchant City, City Centre

I found this wee post office quite by chance, but I'm glad I did. It's a little bit out of the way,…read morebut handy if you're walking between George Square and Argyle Street (as I was). This is a typical combination post-office-cum-corner store deal, they sell cards, stationery, newspapers and small gifty things to distract you as you're waiting in the inevitable queue for the post office counters at the back. The staff seemed very cheery, even under the pressure of Christmas postings, and there was a good bit of banter going on between them, so it was difficult for anyone to get cross over the length of the queue. With all 5 counters on the go, things moved along pretty quickly anyway. Top tip - remember to go to the right when you enter as that's where the post office queue starts. It's difficult to see it behind the rack of cards and it is tempting to go down the left-hand side. But you'll be sorry if you do!

A well situated Post Office but by far the best one in the world…read more They do all the usual in here including envelopes and such, but I only go because of it's situation. It isn't characterised by great customer service. It's somewhere between the wee sort of Post Office you get stuck onto a tobacconist up the back and an actual wee shop. I use it often enough through paranoia that my letters dont get where they're going with the new size/weight specification for letters, otherwise I doubt I would ever bother going.

Penny Black - West End - postoffices - Updated May 2026

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