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    Saltbox Lighting

    5.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

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    7 years ago

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    7 years ago

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    Ask the Community - Saltbox Lighting

    Plug Light Bulb Electrical Services

    Plug Light Bulb Electrical Services

    (6 reviews)

    We had a tech recently come to our house. Before coming to our home their communication was great…read moreand they were very responsive. The tech spent four hours at our house and wasn't able to fix any of the issues - not only that but he created two new electrical issues. Our garage now is shortening out and the oven in our kitchen is shorting out and both not working. We asked him to replace some switches but he didn't have the right colors so I told him to wait to the next appointment because I would rather have switches that match. He replaced them anyways and did he will fix them next time. The biggest problem now is the company won't communicate with me. I let them know the new issues and would like the outlet covers fixed as well as him continuing to work on the other issues but for over a week they have ignored phone calls, msssages and text - so they didn't fix anything, made some things worse and put on the wrong outlet covers and won't respond. I am so disappointed because I thought I hired a good company with great customer service and reviews- all I have gotten so far is poor customer service and poor communication. I know our electrical issues are complex and would probably require additional appointments but to make it worse and not return any communication is so poor on the companies part.

    We have used them for numerous projects. We have a house that is over 100 years old, so you imagine…read morethat there were challenges along the way with our renovation, but they always find a solution that works and is safe. They do great work and are very professional. The thing that impressed me the most is that when I was looking for an electrician, none of the others ever answered their phone, or even returned the phone call. First time I reached out to PLB, the call was answered and had the work scheduled. Every time I have called for more work, the call is answered. I cannot say enough good things about PLB and their work. They have a customer for life in us.

    Saltbox Lighting - lightingstores - Updated May 2026

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