AVOID!
This is not the same venue as it was years ago. Womens- be aware, not safe at all.
As we knew that place for years, before covid, we decided to organised my birthday there. It was a bad choice.
From the first moment, get someone over over the phone, or to reply to you via email it takes days-weeks. On the day on the party I knew I will be running late because my nanny was late, I called 12times, recorded 2x voicemail to inform the club, but there was NO answer at all.
Once making my booking 6months before party (Jan2022) for 15 people I didn't realised they booked the area for me for 10 ! ( it wasn't problem at all for us although clearly was for a manager Tonino who is a very rude person and I won't be surprised if he will reply to my review trying to blackmail me that I ma not saying the truth as he did via email, after my official complaint which was sent to Head Office)
Once we get to a club, we have ordered a bunch of Mojitos, all of them they taste like a water with dash of lime and mint leaf, not muddled, no taste at all- after pointed this out to a bartender he just moved his arms and ignore us. I had preordered food for us, and wasn't aware that one of my guest order some sharing platters as well, so once waiter arrived to the table I ask him if he is sure its for me, the waiter ignored me, and looking annoyed start taking the food from the table. When my friend who ordered it arrived to the table, he said to leave it there as its all paid, the same waiter went bonkers-started to shout loud for security like we were doing something to him . Luckily ( I thought) there was the club hostess next to us, she sent him away, put the food back and apologies. We want to forget about all of it, but out of the blue 3 security guys who looks like hoodlums-in sweatpants, trainers, hoodies and bandanas on their heads ( yeap central London Club doorman) arrived taking my friend, along with his girlfriend when she wasn't even aware about the situations upstairs, outside because apparently they intimidated the same waiter which i mentioned above !!! Ridiculous, who intimidated whom. After 1h of checking CCTV my guest was allowed to come back, of course the video footage proof that we haven't done anything, but the manager anyway made a comment about my quest on front of other people that even he my friend can come back he still looks intimidating for him, ( speechless again)
3 h later, one of my female guest, was drunk, but was sitting by our table, was approached by a male security guy, who carried a plastic container of unknown liquid and was forcing her to drink, saying either she will drink it or she is out ( exact his words)
We refused her from doing it, so another 20-25min later, even when se was still sitting by the table, this time 3-4 doormans came, and forced her to come outside. Can anyone believe it!!! On what world, 4 males forcing 1 female which is not causing any trouble to leave the venue. After the situation, around 12:30 am we have all decided to leave that club as this place it was clearly not safe to stay at all.
On our way out, you could see a drunk males, hanging on the doors upstairs, or go to a toilet by the middle bar, by a women is a challenge as the guys stopping you from going forward sometimes, such a situations were not alarming for doorman's , but 4 of them needed to force a one female to leave the venue because apparently by them she was to drunk to be there, sitting. Ladies add 2+2, would you feel safe in such place, of course not.
After we left the club, and came back home, we discovered that all drinks and food which my friends were paining at the bar themselves were added to. my bill too !!! I ended up being overcharged almost £150!!!
The day later I decided to write an official complaint to Head Office as I knew I won't get any resolution from the Manager Tonino as I met him at the venue. Surprisingly, my email never reached the Head Office as we diverted directly to such manager, who on top of the email lie about my reservation, he also ignored more that half of the situation which took place and left it unspoken. I decided to replied to his email demanding explanation and money refund for the money which has been stollen by bartenders ( the CCTV can clearly show my friends paying at the bar cash) but until now there is no reply and I believe it won't be.
I wont be surprised too of Tonino will reply to this review, trying to tell his side of the story, but if anyone would like to see an official complain which was sent out I am more than happy to forward it.
Overall- Who ever reminder salsa club from years before, this is. nit the same place anymore !!! And to be honest this is not just my personal opinion, apparently more and more people seeing the same thing, so either Owners will open their eyes and change it, or in a few years of time Soho Salsa will be nothing else like an average, skunky club in central London like many others were only one type of peo read more