The girl who did my hair did not stay with me all the way through she passed me off to another coworker so that she could do her own hair. I also booked for a gloss (and only a gloss, no hair cut / styling) online it said it would be 60.00$ and after my session was done it totaled to be 115.00$. Apparently they have a salon fee they sneak in there and don't tell you until the end. The gloss looks nice, but I feel like I got ripped off and for that reason I would never go back. What frustrated me even more was that the checkout system automatically required a 20% tip, with no option to leave a smaller tip or decline it. I understand tipping for good service, but I don't feel comfortable being forced into a 20% tip, especially after the price of the service had already increased significantly from the $60 I was originally quoted. If there were additional charges based on time and labor, I feel those should have been clearly explained before the service so I could make an informed decision about the cost. read more

I really wanted to have a good experience here, but unfortunately I left very disappointed with my color service. I paid over $300, plus a tip, and after getting home and seeing my hair in normal lighting, my roots looked very gold/yellow with a noticeable line where the color did not blend into the rest of my hair. I reached out right away, sent photos, and explained my concerns. The initial suggestion was that additional highlighting may be needed, and I was also told that an assistant could highlight it. After the original result and that proposed correction, I no longer felt comfortable having more chemical work done at the same salon and decided to get another professional opinion. I asked for at least a partial refund since I now have to pay another salon to assess and correct the color, but the salon declined because I did not return for an in-person reassessment. I understand businesses have policies, but as a client, I also think it is reasonable not to feel comfortable returning for additional chemical services after losing confidence in the result and proposed correction. I'm sharing this so others can make an informed decision. I would recommend taking clear before/after photos, asking exactly who will be performing each step of the service, and clarifying the salon's refund/correction policy before booking. I would also recommend asking for a full price breakdown before any service begins. I was not given the full pricing until I checked out, which added to the frustration. read more

Salon Soca - Hair Salons Near Me - Johnson City, Tennessee

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Do not recommend. Over priced and quality of work is mediocre at best . They charge like it's fancy hair salon but the two stylists we got both messed up and the owner was not able to fix their mistakes. Very disappointed read more

I love my hair very pretty . Wonderful place for your hair care needs. Friendly atmosphere

I was looking for a complete hair overhaul. Cut, color, style. Thank you so so much Tennelle for immediately reaching out to me. I had another salon that ignored my request. You know how to run your salon!!! I have booked an appt for March 5 at another salon, but I promise you, Tennelle, I will be booking an appt with you!!!! Thank you for making me feel like "I Matter". And by the way, I had a blood clot in my heart and had to be rushed into surgery 10/5/2024. Since then, I have really felt bad about myself. Just having a new look can do wonders in helping your heart to heal!!! Again, thank you Ms.Tennelle. read more

I went in for my first haircut since moving to the area. The first cut wasn't quite what I wanted, but the owner was kind and had me come back the next day to fix it. The new stylist listened and did a great job! Everyone was polite, professional, and made sure I left happy. read more

I have met Sybil I have been in her salon twice and all she talked about was living in a rv. The stylist I used that day in the salon asked Sybil for help when it came to my haircut. And Sybil's response was just cut and the client (me) will tell you when to stop. Very unprofessional. You are right, I have never met you. And yes I opted out of emails and text and they continued. And when my stylist left Sybil called and asked if I would reschedule I said no and asked her to remove me from all your advertisements or deals. So that didn't work either. Oh I have no issues with my stylist what so ever or any of your other stylist. read more

Salon Soca - The salon disregarding my request to stop texting me - Hair Salons Near Me - Johnson City, Tennessee

One of the best salon experiences I have been a part of. I recently just moved to TN and came across Elizabeth who listened to my vision exactly. She understood my hair desires and new it would be challenging but was so confident and excited to proceed with the process. The owner (FEMALE OWNED YESSS) was also very attentive and was there to make sure I was getting exactly what I wanted. I was transformed from some really brassy grown out highlights to my y2k platinum dream hair. Ive already made my next apt with Elizabeth and plan to stick with her from now on. read more

Salon Soca - Hair Salons Near Me - Johnson City, Tennessee

Oohhh my goodnessss! My hair was in serious need of some TLC, and SOCA did not disappoint!! Tennelle and Macy took amazing care of me. The atmosphere was amazing, their new salon at Browns Mill is gorgeous. They offered me wine (I gladly accepted a Moscato), and I felt completely comfortable with the ladies there. Everything is extremely high-end. It's such a luxurious experience from the moment you walk in until you leave the salon. They started by asking what my hair goals were and what I was looking for in terms of color and style. Each step of the way they checked in and made sure I was happy. When we were done, Tennelle walked me through which products would be best for my hair/hair goals before I purchased. The pricing is probably high for some budgets, but when I tell you you get what you pay for-- you truly get what you pay for in the best way. I've never felt so good about my hair! I can't wait to book my next appointment and will definitely be booking my sister an appointment soon! read more

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This place was great! I asked a lot of questions about hair cat while having a balayage and cut and they were super helpful. Look on their Instagram if you want an idea of their work. Specifically Sarah Bender is who did mine and answered my questions. She was awesome! read more

Salon Soca - Beige balayage - Hair Salons Near Me - Johnson City, Tennessee

Maci did SUCH a good job on my hair and eyebrows today!! I suck at trying to describe what I want but Maci got it no problem and I LOVE my haircut now and my eyebrows are actually even now! The salon itself was really nice and everyone there was great. I will definitely be back! :) read more

If I could give them zero stars I would. I went in to have a full head of foil done. Showed them the picture that I wanted them to make my hair look like and they said no problem. So the first time that it came out it was awful. So I went back to the salon and asked for my money back I told her she had to keep the tip that I had given her but that I wanted to go to someplace else to get my hair fixed. At that point the manager told me that they did not give refunds but that she would fix it. The second time I left crying again. She couldn't say anything but that she was sorry. To me it's a sorriest salon in Johnson City. I would never go there Again and k wouldn't Suggest anyone else go there either. You show them a picture you think that they are professionals and that they can actually do what the picture shows. That is not the case with him and they don't take responsibility for what they messed up. They'll say they'll fix it but mine is definitely not fixed! read more

Salon SOCA y'all!!!! You will never have a better salon experience EVER!!! They seriously are the best!!!!

Sarah is the best! I decided to go with Sarah because I found her on Instagram and her skills with color looked amazing. I was in the middle of going from brunette to blonde and my hair was very unhealthy/in desperate need of help. When I went in for my appointment, she really looked over my hair and was very thoughtful with what needed to be done. She used a variety of techniques (which i loved) to correct my color and help everything blend. She worked magic with my hair. If you want someone who is great with color and will do what's best for your hair, I cannot recommend Sarah enough! read more

Salon Soca - New hair color - Hair Salons Near Me - Johnson City, Tennessee

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Amazing!! They were able to get me in on the day I called(Friday). Kat was kind, personable and very professional. She made sure to ask all the right questions and I am absolutely 100% satisfied with my hair color and cut!! My hair was a mess not having had anything done since Oct 2020. But Kat worked her magic and I am loving my look!! Thank you Kat!! read more

Place is absolutely amazing! Ketmanee is the absolute best in the business. My mother and girlfriend refuse to trust anyone else. So much so, we actually drive 250 miles from Raleigh to come see her specifically. If you are fortunate enough to live in the area do not miss out. You're hair will thank you for it! read more

Went in a little scared because i have bangs and it's really hard to find someone that does them to my liking. Sarah was so funny and kept a conversation going with me while also making my hair dreams come true! Love this place, it was very nice inside but very inexpensive for high quality care! read more

I have gotten my hair done by Tennelle many times. She is very up to date on all the latest color and techniques for the greatest color and styling. The new salon is very classy and upscale. The atmosphere is very clean and welcoming environment. I would highly recommend anyone trying out the salon. I have also had manicures done at the salon by both nail techs and they did great work. You can come and get a ladies day out. read more

Excellent stylist and very inviting atmosphere. They do beautiful cuts and colors. Every employee is friendly and helpful. Plenty of parking and very convenient location! This place is a must! You will walk out feeling like royalty. read more

Brittany was excellent, gave some great suggestions to transform a bad haircut, and I left looking better than when I entered. Can't ask for much more than that. And she was very nice and personable. Salon very upbeat and offered many services. This was my first visit and I plan to make it my regular salon and Brittany my new stylist. read more

Emma is a wonderful hair stylist who gave me a great balayage today!!! I have already gotten a few compliments on my hair. Go see her!!! You won't be sorry!!! read more

I would rate a negative 10 if that were possible! I visited the salon SOCA on Browns Mill on 2/19 for the first time. Nice interior.....I shared NUMEROUS photos with the stylist of the style I wanted. she confirmed she understood. My first red flag should have been when she asked the manager and another stylist multiple questions early in the cut. Should have left right then! She asked how short I wanted my bangs. I look up and they had gone from 4 inches to less than 1...that quick. At that point my hair is about an inch all over and NO STYLE. I was irritated and made a comment that it cannot go any shorter. She said she needed to speak with her manager and LEFT. Sat that for 5 mins and nothing. I am leaving and the manager introduced herself. To,d me she would cover the haircut and could she do anything....because one side was shorter than the other. Then offered to make it right' when I was ready. Remember this is the SAME manager who saw what was going on and did not stop it. NO I WILL NEVER CROSS THE DOORSTEP and I suggest others BEWARE! read more

I am new to the Tri Cities area. Samantha was recommenced by a friend as an excellent colorist and stylist. I had my third visit today and my hair looks amazing!!! I appreciate the efforts for ensuring cleanliness every step of the visit. Thanks Samantha. I would highly recommend her services!!! read more