Today was our first visit here and I could not have been more impressed. The salon is easy to find,…read morelots of parking, super clean, and whole staff is very friendly! We saw Diana and she was amazing. A bit expensive for a kid's cut ($30), but my daughter got exactly what she hoped for. Worth the money. We'll be back for sure!

Kailey was recommended to me by a co-worker and I'm very glad they did. As I waited my turn, I…read morenoticed how Kailey really took the time to know her customers and I was impressed with her ability to recall exactly when she has last seen a customer as well as his preferences. As I watched her work with her client, it seemed less like a haircut and more like a visit with a good friend. When it was my turn, she really took the time to listen to what I wanted in a haircut, and offered suggestions to help me look my best. She was fast, friendly, and I found her work to be of the highest quality. I am very happy with her level of service and the quality of her work and this is a stylist that I will return to again and again!

I My boyfriend scheduled me a surprise appt for my birthday to have a cut & color. He scheduled the…read moreappt over a weeks ahead of time & informed the ship owner (Melissa) I would either want a color or a cut & color, that he wasn't sure which I would pick, but the stylist reassured him they would accommodate either & "take care of me" for the surprise. She made him feel as if she has the appt arranged for either service (since after all it was a superset) Fast fwd to the day of my birthday appt, my boyfriend drops me off. The stylist aka Melissa who happems to also be the shop owner, then proceeds to inform me we only had an hour booked and could only do a haircut. Offers no apology, no care, no concern what so over. Just lazily keeps saying all we can do is a haircut.... When I explained the situation & understanding of how the appt was booked her response was literally "I'm sorry that they told you that but we would never book an appt without knowing" As is this surprise was made up.... Completely unwilling to work this out for a new client. Completely unapologetic to the situation & offers no fix to said issue. No offer of another appointment.. In a time where small businesses are dependent upon their customers, Melissa the shop owner sure did screw her way out of $400 this day. Her customer service was horrible. She offered no real apology, no ounce of empathy & no desire to try and fix what they messed up. Simple lazy response to what was supposed to be a special day. I wouldn't give a dime to a salon that gives no effort in making their clients happy. And this all falls on the shop owner. What an example you are setting for your employees to follow Melissa I can assure you, treat enough people this way and your salon will be non existent. On a brighter note...I only had to take a short walk down the Main Street to find a salon that was more than willing to take Genisis services & you better believe the whole salon heard of the experience you just gave, Melissa. As a neighboring salon, they could not believe you took no effort in making This right. Glad to not have given you a dime.

Ok you need to schedule with will he saved my hair and is just super talented this is coming from a…read morehigh maintenance hair gal!!

Love these ladies.Thank you for alwacommunity. Affordable hairstylist with 29 years expirence. back…read moreto the comminity.

My wife went to Rustic Roots in Sedro Woolley to get her hair colored. This was a treat for…read moreherself, and she was so excited. Her stylist "Cotori" was new, and what followed warranted this one star review. Citori left the toner in for 20 minutes with my wife's head in a bowl. Uncomfortable best describes that portion of experience not to mention this error extinguished the highlights all together. What a colossal screw up. Next, after being warned by my wife that her hair is already thin and fragile, and it was once caught in a drain by another stylist a few years back at a salon in Edmonds, Citori assured my wife that wouldn't happen. Over the far too long, 3.5 hour appointment that dragged on, Citori did I fact anage to Knott my wife's hair and had to cut out a huge chunk of it which was devastating ti my wife. This visit resulted in loss of hair and no difference in color to the tune of $155.00. Worst of all, my wife contacted the salon owner Heather Middleton who said she was unable to provide a refund and suggested my wife return for another re-coloring. This should have never been offered because recoloring right after a recoloring treatment would have damaged her hair further. When my wife questioned Middleton about this offer to recolor, she agreed it was tii early to do that. After offering a conditioning treatment, Middleton stopped all further communication. Middleton should have refunded my wife, no questions asked. Instead, she excused her obligation to do the right thing by saying the stylists are independent. That should have had no bearing on the decision to refund. For that poor customer service decision, she gets this horrible review.

don't even know where to begin because my entire experience from start to finish was incredible. I…read morebooked with Hannah Howell, who is a blonde specialist, and let me just say--she completely transformed my hair (check out my before and after pic!). I came in with dry, damaged, uneven color and left with the best hair I've ever had. Walking into a new salon can feel intimidating--especially after having past experiences where stylists fried my thin, fine hair. But from the second I walked in, every single stylist looked like a model, yet they made me feel so welcome and hyped me up without even trying. An employee offered me a drink right away while I waited, and then I met Hannah. She was warm, professional, easy to talk to, and genuinely interested in helping me figure out a plan for my hair. I wasn't exactly sure what I wanted, but she talked through everything with me and we landed on a cut and balayage that turned out better than I could've imagined. What made the experience even more special was the energy of the whole salon. Justyne (an owner and brow/skin specialist) popped in and included me in conversation with her and Hannah like I was part of the crew. Kelee, another owner, came over in between clients, cracking jokes and chatting with us. And right next to me was Lindsay, who was doing extensions and talking about how much she loves her work--her attention to detail was amazing and her vibe was just as kind and genuine as everyone else's. It's rare to find a place where the talent, atmosphere, and customer care are all this good. I left with beautiful hair and a full heart. I'm so happy I found this salon and can't recommend Hannah and the rest of the Rock Radiant team enough

Kelee has been my stylist in Anacortes for several years now. She's fabulous! She listens to what I…read morewant and takes her time to ensure that I'm happy with the results. She's very reliable and pleasant to engage with. I look forward to my appointments with Kelee. I've recommended her to several of my friends and have had people stop me to ask who my stylist is. Try Kelee out! You'll be glad you did!

At first me and my friend didn't know if we would be able to find it since it's kind of closed off…read morebut once we got inside it was great. The inside looks redone and all new very cute and chick look and feel. The stylist is very nice and good at what she does. She told us about the products she used on us and how it would change and affect our hair. It was overall great I loved the little coffee station they have it's very cute and considerate for clients/customers. And my hair looks so great after I'll definitely be back soon to get another touch up and maybe some highlights :)

Kelsey did an amazing job on my haircut and color. Her place is very welcoming and cozy and she…read morethoroughly explains everything in her consultations as to what you want and what's best for your hair type. I would highly recommend her.

Only reason I loved this place was the women that worked there. Now that they have moved I won't go…read moreback, the owner is rude! Treats her employees like crap! Talking about other clients personal conversations with other clients. And really the prices are way to much for what you get.

This place is quant and amazing. Touchy they are a bit more pricey than what I have paid in the…read morepast, I think it was worth it. Their stylists are not only nice, but extremely knowledgeable. I got a great cut and color from Shawn who is the owner of this salon. She was very thorough with her questioning and was able to provide me with what I wanted and more. She far exceeded my expectations. Thanks Shawn!

the best. the only person I'll trust with my hair . I just moved here a year ago and I tried a few…read morestylists that left me unimpressed but she's patient and listens to what you want !

I decided to try someone new just to switch things up a bit, as I like to see what different…read morestylists have to offer. I made an appointment with Ashley for full foil and root touch up. After sitting in her chair, we decided to go with a partial foil and root touch up, since this was my first time seeing her. Appointment went well and she even dusted my ends a bit to clean up the layers. I tipped her well and spent about $240 to 260 after tip. I'm used to these prices since I'm 56 and have been going to professional stylists for over 30 years. I'm very particular about my hair. I also had arranged for two follow up appointments over the next few months. I'm a very busy healthcare professional and I cannot wait until the last minute to book appointments since stylists these days don't work weekends or late evenings anymore. A few days after my appointment, I received an email from Ashley saying that she would no longer be able to do my hair (after ONE appointment) because she somehow found out that I was still searching for other stylists. I didn't know that was a crime. Please call Donald Trump and let him know so he can deport me. I thought her response and reaction was very immature and very petty. What I do as a customer and consumer in my own time is actually none of her business and I don't remember entering into any Non-disclosure or non-compete agreement with her saying that I would never seek out another stylist. I was completely shocked and angry to say the least. Yes, she has the right to choose her clients, but to just cancel me like that screams of lack of professionalism and complete lack of maturity. Talk about DIVA vibes. I told her that this was a professional relationship and not a personal one. Her reaction reminded me of being in high school and having someone whine about not being picked for the team. Really flabbergasted actually. Then I wondered if we had proceeded with the other bookings, if for some reason I had to cancel due to a work or personal conflict and went to someone else in the interim, would she have just canceled me then also? Is her behavior telling me and all other women that if we don't bend to her schedule and her need to have her ego stroked, that we would be taken off her list? I went to work and discussed this with some of my mature friends (you know, women who have been working a long time and don't have time for the behavior of children such as Ashley) and one of my girlfriends agreed that this was very unprofessional. This friend also had booked with Ashley based on my suggestion. She immediately canceled her appointment with Ashley May Hair, and another friend stopped following her on Instagram. I think in this climate it is much more productive to lift other women up than destroy them. Bottom line is this: Ashely May is unprofessional, immature and would be wise to grow as a professional. Ridiculous. Unacceptable.

My daughter went from waist length to shoulder length curly hair and enjoyed the entire experience…read more We had a great time filled with lots of useful information and smiles

I've been getting DevaCurl cuts for years. But I made the mistake of going to a stylist a few…read moremonths back who was not a curly hair specialist - and my hair was really misbehaving. Jeanie whipped it into shape and I walked out in love with my curls again. She did a beautiful job with my highlights too. Grab an appointment with Jeanie - you won't be disappointed.