I visited this salon with high expectations after reading all of the rave reviews and seeing this…read morebusiness specializes in beautiful color work. Given that the prices here are premium, I expected to tap into their marketed expertise to treat my hair woes. I am super bummed to report this salon fell short of those expectations for my visits. I don't feel that I left with amazing hair and reaching the goals discussed with the stylist, or that I even had above average service. I came in to have my roots and ends match a seemingly complex service for me, and eventually after ongoing visits to have my overall hair color lightened. The person who I saw I feel overpromised and underdelivered. Between both of my visits there were many issues which I experienced that amounted to a negative vibe. I felt that the stylist was rushing a lot during a visit which caused her to splatter my face and clothes with lightening product unapologetically. The stylist got dark hair dye which stained very visibly all over my face and was ready to let me leave this way. I had to insist to clean off my own face with wipes. The next visit I needed to remind about this and no notes were taken to proactively avoid. Despite the discussion and understanding with the stylist about what I want for my hair, I noticed there was a difference between my roots and rest of my hair after a lightening service and simultaneous root touch up. I did expect for there to be better matching - this was noticed and confirmed by a different salon which I had a consult with to treat my hair. During one visit when I asked for a hair trim, it was not very detail oriented. Later while looking at my hair, I did see many parts of my ends which weren't trimmed and still had damage. The observation about lack of detail orientation was confirmed at a the different visit. There was another stylist next to me who was obsessing over a client's cut and measuring and cutting from every which angle to ensure perfection - I did not not have anywhere close to this level of attention, QA, outcome for a less complex trim! Then I noticed they were obsessing just to post on social in their in house backdrop/lighting mini studio, which made me wonder if that level of excellence is selective. During my second visit my blow dry was not smooth at all as it was rushed due to end of the night. The service also seemed a bit unapproachable as despite me conveying I need to get in in 4 weeks she was proposing 6 weeks or at times in the middle of the work day. Who in any job can reasonably travel and step away for 2-3 hours in the middle of the work day? Not until I repeated (again), was a more creative solution proposed which would meet my conveyed needs. Egh this lack of empathy in the customer service was yet another turn off. Due to these issues I chose to not proceed with visiting this salon another time, or making it a part of my ongoing hair maintenance routine. There are many beautiful photos on IG from the stylist I saw, and I'm so bummed about my own experience having spent on a premium experience and not being able to leave with awesome hair! I really did feel this salon experience failed to wow me during either of the visits despite giving them more than one try. Given the difference of results, I wonder if this salon is selective about who/when they offer execllent service versus mediocre as I experienced which is too much a gamble when you're paying such premium prices. Unfortunately given how long this business books out, I do not feel it is a practical salon to visit if you have a fast paced lifestyle and are in need of regular hair services. These were all rookie mistakes for a business charging so high - think twice!

I had a color correction, balayage, and hair cut done with Nichole about a month ago and she did an…read moreincredible job. I first called the studio about color correction after I used L'Oréal Colorista to put blue throughout my hair on top of my balayage. The blue would not leave; it had left a strong green color throughout most of the lightened parts of my hair. Fiber first booked me with a consultation, so Nichole could see my hair and book me for an accurate time window. She was super nice and attentive, but for booking, she didn't have any availability for over a month. When she saw how long it was though, she opened up a Saturday about a week and a half away that she had previously been off for because it was the day after her birthday. This was incredibly nice both on her part, and because I was desperate to get rid of the green hair. For the actual appointment, Nichole patiently worked through first stripping the color and then giving me a more dramatic balayage than I previously had. She really looked at the pictures I showed her and talked to me about what I wanted. I was in the salon for about four hours, and Nichole and the staff were nice and accommodating the entire time - including running out to my car multiple times to add change for parking. I love the finished look. I've gotten balayage done multiple times from several different salons, both in this area and in Manhattan, and her work is definitely among my favorite. We forgot to take a before photo, but I've included our after photo. It's been awhile now and I'm very happy with how it's growing out and fading. There was still a green tinge that showed in fluorescent lighting after Nichole was done (not her fault at all, she was honest about realistic expectations, and the dye was way more intense than I thought). However, that's gone now with her recommended use of purple shampoo, and I'm so happy with the final result. I highly recommend Nichole for color correction or for balayage!! Be sure to call in advance, they're very busy.

I followed my stylist Sandy here. This is a really nice salon that looks like a lovely house on…read moreGermantown pike, which it probably was at one time! The whole downstairs is the salon now. It's got tons of parking in back of the house too. Everyone there is super friendly and it seems very popular. Sandy does a great job with my long layers and blonde highlights. Recommended !

Nice atmosphere Professional staff…read moreHome town vibe Would recommend to others Would return

My former stylist retired 10 years ago and have been searching ever since. Jess is better than even…read moreher who I trusted for 15 years. Thank you Jess and a Happy Thanksgiving to all!

Abby did highlights and root touch up on me and a cut..I received so many compliments from family…read moreand friends..she did a great job and the price was reasonable.

This is my first time going to second glance Renee did a wonderful job on my hair very friendly ,…read moreclean I will be going back again

I this place. I was a bit nervous since my hair was very long and my old stylist moved out of…read morestate. But I made an appointment, DeeDee was my stylist, and I am very happy with the job she did! I definitely recommend this salon!

From my first visit with Kelly I knew I'd found my hair stylist!!! The staff I met were Kelly and…read morePatty. Both are genuinely welcoming and I felt instantly at ease. Kelly cut my hair and it was exactly what I wanted! She also did beautiful pink and lavender highlights which look awesome on my gray hair! Thank you so much Kelly and Patty

I met Kelly over the phone when I was looking locally for a hair product that she was willing to…read moreget for me. When I picked up the product, everyone in the salon was so friendly that I contemplated checking her out for a haircut. I wasn't even technically even looking for a new stylist as I really vibin' with the last stylist I visited, but I knew I was never going to allow that stylist color my hair. Kelly doesn't know it, but she literally stole the business right out from underneath another salon just a couple of miles from her. This salon is close to my home but I never knew it existed. I looked for reviews online to mitigate any risks but found very few. Now I know why. She doesn't need any. Apparently other people have known this treasure existed and she is booked out in advance most of the time. I started with a haircut and I completely love what she did. We also discussed my hair color because while I have been playing with my color for 20+ years, there is a LOT I don't know and I still get a lot wrong. I was definitely growing weary of doing my own hair, so in many ways, it would be a blessing to find someone I could trust. It would also be a blessing to find someone whose color errors I didn't have to figure out how to correct! Let me tell you...this gal has mad talent. She reminds me of the very first stylist I ever had many years ago who would take the time to teach me about hair and color. (I love the education!!) For this last appointment, the plan was that I color my own roots as I had been, but they didn't lift like I thought they would. I also had some over-processed pieces and a lot of gold. Needless to say, it would be extremely difficult for me to fix it - and that certainly wouldn't happen on the first try! ( was so glad I had this appointment on the books! Kelly spent quite a bit of time reviewing photos of hair color with me, looking at my current hair status and figuring out where we wanted to go versus where we might land in this single appointment. She literally "heard" what I wanted as well as what I did not want - and then proceeded to get the job done. The end result was beautiful. It was like magic. Somehow, she managed to blend all of the colors together while creating a little bit of subtle dimension. Oh, and the cut? Adorable! She heard me on that front, too. I don't know what it is, but there is something that happens to a female both internally and externally when she has great hair. I felt like a million bucks when I walked out of Kelly's salon...I am delighted to have found her!!

Well I found my new happy hair place I admit my curly locks…read morerequire a special expertise and finding that stylist is never easy Lovely Tanya got me. She truly did and transformed my heavy clumpy curls into gossamer I felt like I lost 10 years and 10 lbs Lovely welcoming shop, they did not try to upsell Entire staff friendly, I am set

I have curly hair and when booking asked for someone who has experience cutting curly hair…read more Tatyana was the person they scheduled me with. She was great, she knew how to work with curly hair and even how to style it (which I can't say is true for many other hair stylists). I came out really happy with how my hair felt and looked. Before she started she did offer to do a "special" haircut for me for curly hair which was double the price. I do appreciate that she warned me about the price but just wish there was more explanation of this special haircut. If I will spend double the price for something I would like to understand why. In any case, I really liked her so I may do it in the future but for this time I just stuck with the normal haircut. Will be coming back.

absolutely loved my experience here!! Amanda and her staff are so nice and she did an amazing job…read morewith my hair. I did some pretty drastic changes to it and am obsessed with those changes thanks to her definitely will be returning, thank you guys!!

I love L-E-X. I accidentally found them one day last year and I've been going ever since. They're…read morealways kind and know exactly what their doing. Lucy is amazing. Could not ask for a better stylist.

It has always been hard for me to find a place to get my hair cut that I actually liked. I got a…read morerecommendation from a friend, and they'll give you a $10 discount when you give them the name of the person who recommended you! So, please use my name if you go! :) They do require reservations though. They seem to be in pretty high demand, especially on the weekends. I had been hoping to just drop in, but they were completely booked. The lady who cut my hair was really friendly. She gave me suggestions and tried to make sure I liked my haircut. How I feel about my haircut after washing it myself is the true test. I felt like my hair was a lot more well-behaved. I noticed that I had a lot more little baby hairs sticking up after the cut, which is odd because I don't think they would cut the hair that short. However, I still would return to this place, and I recommend it for your next cut.

Unlike most people, I actually leave the city to go out to the burbs to get a haircut. I can get…read moreright off the r5 and be steps away from Catarina's. Erin is my go to stylist. She does a great job. I'm in the midst of growing my hair out again and she gives me great cuts that grow in nicely and don't take hours to style. I wouldn't go here if I wanted some really trendy cutting edge haircut, but if you just want a nice style, great people and really reasonable prices then Catarina's is awesome. Bonus points for not over-pressuring you to buy products while you're there.