Betz is the BEST. Scheduling with No waiting. Very professional and friendly, quality haircuts.read more

Excellent customer care!!! I am bald and only have hair around the sides of my head. My cut cleaned…read moreup the rough edges and was reasonably priced.

This is not my normal salon. I came here in a pinch b/c it was closer but wish I had just drove the…read moredistance. I discussed what I wanted with the stylist, but they ended up doing the opposite of what I asked for. Additionally, as another customer mentioned, the stylist didn't ask me how I wanted to style my hair, if I liked the cut, or show me the back -- they just said it looked great and then walked away. The price also was not justified by the cut and overall experience. I was also not happy with the Covid precautions, or lack of. No one wore a mask and they tried to tell me that it's okay b/c "everyone" is vaccinated (but how do they know if all the clients are?) At my normal salon, everyone is masked up and they seat the customers far apart, which was not what happened here. The place also gave a "I am too cool for school" vibe which was alienating, so I will not be returning.

In my opinion, a business should honor the prices it advertises…read more Nevertheless, I went to this salon for a simple men's haircut a few days ago and was charged $50.00! After Frank finished cutting my hair, and before I walked to the front desk to pay, I tipped him $20 (which I would never have done if I knew he was going to scam me). Just as I was walking to the front desk, my cell phone rang and I had to take the call, so I was a bit distracted when I pulled out my credit card to pay. Basically, I assumed (wrongly) that I would have been charged the fee advertised (see photo of website attached). This is the problem honest people like me have - as soon as you let your guard down, someone takes advantage of you. It is also my opinion that when you bring this type of public misinformation to the owner's attention, he should do the right thing and honor the prices he publishes. Yet, when I sent a message to the salon notifying them of this overcharge, instead of recognizing their own mistakes and correcting it (as ALL HONEST business owners would have done), I was told, "Francesco hopes that you are pleased with your hair cut and hopes that you understand that as the owner of the salon along with his years of expertise that $50.00 is the price he charges for all of his men's hair cuts." Seriously? No, Frank - I don't understand and I'm not happy at all. I don't understand how a business can be open for so many years, and still not have their act together when it comes to pricing!!! And I definitely don't understand how anyone can dispute prices that are clearly published on their own website!!! Arrogance combined with misleading advertising and a complete failure to do what's right by your client (especially when you as the owner are clearly wrong) is not the sign of a professional business person. I could have literally received the same exact haircut from the Hair Cuttery for much less. I mean, really, there was nothing special about my haircut to warrant this absurd fee. Nothing. Making matters worse, I wasn't exactly treated well while I was in this salon. The person who washed my hair had ZERO personality. I wasn't even offered a glass of water (as I have been by virtually every other salon I have visited throughout my life), and Frank didn't even bother to ask me if I was pleased with my haircut. After he was done cutting it, he simply pulled the cape away from me, without even giving me the chance to look in the mirror. He literally assumed that he had done a great job. When I told him I wanted to put on my eye glasses and check out my hair, he got upset. The fact of the matter is, he did a lousy job. The sides of my hair are uneven, and the back hairline is totally messed up! He didn't even ask me HOW I like to wear it in the back - he just started hacking away, assuming that whatever he was doing was great." I have no problem with a person charging whatever they want to charge for their services. And, if they can get that fee, then great. However, I have a BIG problem with someone advertising one fee, then charging a different fee. I cannot get away with that type of deception in my business. I know this salon has a lot of loyal customers, but for anyone new considering this salon, I would strongly encourage you to reconsider. I don't know about you, but ethics and integrity is very important to me. I will most certainly steer my own family, friends and clients far away from this place!

I followed my stylist Sandy here. This is a really nice salon that looks like a lovely house on…read moreGermantown pike, which it probably was at one time! The whole downstairs is the salon now. It's got tons of parking in back of the house too. Everyone there is super friendly and it seems very popular. Sandy does a great job with my long layers and blonde highlights. Recommended !

Nice atmosphere Professional staff…read moreHome town vibe Would recommend to others Would return

My shorter hair cut was not working for me as it was so I stopped into Filomenas one day and talked…read morewith Filomena herself. Everything she said made sense to me, and I have been battling with my hair for my entire life as it is very fine and colored. The cut is extremely important. I was able to get an appointment two days later with Sammy and she was wonderful. My hair was also pretty bleached out so I knew it needed a little help in the color area as well. She is awesome and I highly recommend her. No products were pushed at all which I appreciate because at many salons, I tend to feel guilty if I don't buy product. Such a friendly environment where you can tell that they really care about their clients as people... not just as a customer. I am going back for sure. Prices are excellent. I'm very impressed and highly recommend.

Extremely personalized experience and great prices. I felt welcomed and Filomena took time to…read moreexplain everything. Overall service was great.

She is too good in her work,. Love her efficiency . Staff is very friendly. Very smily and…read morefriendly. Very strong and enthusiastic lady.

It has taken me a long time to find someone I trust with my long, curly hair. I am so happy that…read moresomeone recommended me to see Joy. She is personable and knowledgeable. I often get Pinterest happy and she tells me what would work and what wouldn't with my hair. She is amazing with color and helps you achieve the hair you want. Thank you Joy!

Stopped in on Friday 9/27 around 12:30 to purchase a few products no one was in the store the music…read morewas blaring I waited for about 5 minutes and left. As I was pulling away I saw a gentleman bringing a sign out . So needless to say I will not be returning to this location again.

Stopped here for a last minute haircut, was a very short wait time for me being a walk-in. Went…read morefrom long hair to a stylish bob cut. My hairdresser was soothing to talk to, good at listening to my request, offered sound advice for taking care of my hair and gave me tips on how to style my new cut. Price was also affordable/good ($20 or so) Went to the one in the oaks shopping center, stylist was Fayard

Diana is the consummate professional! The staff is competen accommodating and always friendly. i…read morereally enjoyed the new pedicure chairs. Peter the owner is always updating the salon and it shows.

Visiting the area for a wedding, for my best friend's son. Requested a late check out at my hotel,…read moreonly to find out it had been rescinded. I was left with a 4 hour window...so I looked for a spa, and was fortunate to find this one! 1 hour massage, and blow out. Soft drinks, coffee, snacks, and fabulous services! Definitely recommend Becki for a massage! They even provided me with a get ready space to change for the wedding. My only regret is that I live 3 hours away and can't come back more frequently.

so bad I never seen this bad I told the person what i wanted and she did not follow directions at…read moreall so bad. I told her specifically not to do but yet still did and i had to stop mid way and tell which really messed up my hair. The girl seemed very social akward. Now i'm stuck with a awful hair cut i don't recommend this even how much your in rush don't go here. It very sad how someone could do this bad at listening. Honestly don't go here u less you want to feel frustrated about your hair. Very bad place to go what ever you do. Do not go here trust me

This place is fantasic for the money. I am in and out in 20 minutes, even less if I make an…read moreappointment in advance. Located in a fairly busy yet oddly remote area of a shopping mall (they are in the middle), rarely are there 2-3 people waiting. If you hit the 10am or 2pm, you will likely sign in and be seen pretty quickly. Never, not once, have I had a bad experience in over 10 haircuts. While I do not always go here, when I am in a pinch and want a great haircut that nobody will notice other than to say, "Hey, great haircut...." - I go there. $15 for a haircut in 2019? Are you kidding. I tip 50%-100% just so the ladies are cared for because they deserve to feel like they are cutting my hair like a $50 salon. Truth is, they are.....

Marina has been cutting my hair for almost 3 years. She gives a great haircut and is very…read morepersonable. My son got his first haircut and she had the certificate and all!