Rude! And horrible service! Thank the Lord that guy was rude and for the language barrier! Now I…read moredon't have to feel uncomfortable getting my backs done when I pay for their service. My money goes to much more respectful and very talented people now! And so does my big tips! Jerk!

Got a gel manicure. Didn't like the initial color because it looked completely different from the…read moresample after we started. So I kindly asked if we could switch it and the employee got angry and the new set turned out sloppy in the way that landlords do a poor paint job on a cheap rental property. They also ground some of my skin when they were re-prepping my nails. The tools they used to grind the nails were also dirty and full of other peoples skin and nail flakes.

Probably the worst pedicure I've ever had. Did not clip the edges of nails, they still hurt and she…read moretold me I should do them at home.. nails are uneven asked her to file it straight said she cannot file them..no type of scrub to clean or soften, and did not remove the dead skin with the scrubber..and the message wan her rubbing lotion not not messaging...HORRIBLE SERVICE!!! They do have a lot of gel color to choose from but that is the only positive..

Very Rude!! My daughter and 87-year-old grandmother had an appointment for 1:30, showed up on time…read moreand the man at the front desk was not kind. He told her the appointment was at 12:30 (which it wasn't, I heard the phone call), then when she asked if they could reschedule for tomorrow, he asked her if she was going to show up this time. Never going here, Watertown should expect better customer service.

Decided to try this place again and never again. The only thing that made up for anything (if you…read morecan count it) is that the lady was very nice. She cut me several times and made me bleed. She insisted I get the gel when I didn't want it and said that the coffin shape I wanted costs extra. Some of my nails are uneven and the polish is not good at all, completely missed some parts of my nail and got it on my skin. And she wasn't able to do a simple design I wanted, which I have gotten done before at nails club. And then to top it off my total was $75, no where near what was listed on the price board.

The technician cut two of my granddaughter's fingers while painting her nails And they bled. My…read moregranddaughter cried and the woman called her a baby and blamed her for the cuts. the tech never apologized.

Wait time was zero! Parking was right in front of the door (not handicapped)! And the price was…read moregreat! I love when a plan comes together!!!

Management is ok with unsatisfactory standards. Even with a picture for reference. I got a hack job.read more

New location, not necessarily the fanciest but very clean and nice and the people are very…read moreaccomodating. Great service at reasonable rates