I really wanted to love my experience here because the salon is beautiful and everyone was warm and…read morewelcoming. Unfortunately, my initial appointment was disappointing. I booked and paid $90 specifically for a curly haircut after explaining that I wanted more curl definition, styling guidance, and a cut tailored to my natural curls. Instead, the service felt more like a standard haircut than a specialized curly service, and I left unhappy with both the styling and overall result. Anna was very sweet and did try to correct the styling when she realized I was unhappy, which I appreciated, but ultimately the experience did not feel like the specialized curly service I had booked and paid for. UPDATE: The owner reached out after my experience and offered me a complimentary appointment with another curly hair specialist. I decided to give the salon another chance, and I'm very glad I did. My second experience was completely different. I was extremely happy with my hair and, just as importantly, I left feeling educated about my curls and confident that I could recreate the results at home. My stylist took the time to explain the techniques and products that worked best for my hair, which was exactly what I had hoped for from the beginning. I really appreciate the owner listening to my concerns and making an effort to make things right. While my first experience was disappointing, I'm very happy with how the salon handled the situation and with the service I received the second time around. I would definitely return for another curly hair service.

Great location. Hallie did a wonderful job on my haircut listening to exactly what I wanted.read more

Wow Kai did such an amazing job on my cut and toner it made me rethink my standards going forward…read more Super detail oriented and really took their time to feel out exactly what I wanted (even when I wasn't sure myself at time lol) while providing a relaxed atmosphere where I felt comfortable asking for small adjustments or advice. My hair looks fantastic and the whole process was a great time!

If I could give negative stars, I would…read more I came into this salon with healthy hair and a simple request. Highlights. What I left with was a chemical war zone on my scalp and hair that looked like it had been through a haunted car wash. The stylist completely botched my color. It was patchy, uneven, and flat-out fried. I looked like a spaghetti squash that had been left out in the sun. Worse. I went back to give them a chance to fix it and it somehow got even worse. The stylist acted like they had never seen a toner in their life and honestly seemed like they were not in a sober state to be handling bleach or scissors or any other living creature for that matter. I ended up going to another salon just to undo the damage and they were horrified at what had been done to my hair. After spending over six hundred dollars and enduring two appointments from hell, my hair is still damaged beyond repair. Think straw with commitment issues. Do yourself a favor. If you value your hair, your time, or your dignity, run in the opposite direction. This place should come with a warning label and a fire extinguisher.

I read all the reviews so I made an appointment with Chelsea the owner. We discussed my hair and…read moreshe did a beautiful job cutting it. I will go back. Sondra

The five star reviews ARE TRUE!…read more First, the ambiance was so relaxing. Im talking essential oil diffuser, low chandelier lights, candles for sale, fun couches, with a maximalist-esque decor vibe, and even a little library! Second, I came in to get a bad color fixed from another salon and believe me when I say that she went above and beyond. I didn't expect much since it was in pretty bad shape coming in, but she blended it so well and did exactly what I wanted. Going back to the relaxing environment, at the shampoo bowl, I nodded off THREE times because I was so relaxed. THREE TIMES! That's never happened with uncomfortable shampoo bowls being at odd angles, but the bowl was what all shampoo bowls everywhere need to be! It's by appointment only so you'll want to book in advance if you want to get in. After I booked, I went to look for another time and she was already booked a month out. (Not surprising!!) Great conversationalist, wonderful treatment, took her time on me, and just.. what a lovely experience. I would say this place is definitely a Maplewood gem.

Annie is AMAZING!!!! I have curly hair (mostly 3c) and she was so attentive, really took her time,…read moredid a wash that felt amazing, and then styled my hair just how I like it! She really listens. They also apparently have a 15% discount on product for students!

I'm really disappointed with my experience with Jason. I had been intentionally growing my hair out…read morefor a flow hairstyle and had built up quite a bit of length and volume, particularly in the back. I specifically told him that I liked the volume and length and wanted to keep it in some areas- mainly just refinements and adding more layers. Unfortunately, he essentially did the opposite and significantly tapered the back essentially undoing months of growing out. What's most frustrating is that this wasn't simply a misunderstanding about the style I wanted--I specifically pointed out the part of my hair I liked and wanted preserved, and that was the area where the most hair was removed. I had spent months growing it to that point, and now it will take several more months just to get back to where I was before the appointment. I understand that not every haircut turns out exactly as expected, but listening to the client--especially when they clearly identify what they do and do not want cut--is fundamental. I left feeling like my instructions weren't heard, and unfortunately this isn't something that can simply be corrected with another haircut. In my case, what a stylist charges and their "level" aren't indicators of their ability to listen or their skill. In the future, I'll ask what the stylist is planning to do before they proceed.

Had my hair done a week ago by Alyssa. She put bling back in my hair after a year plus letting it…read moreget healthy and it looks absolutely beautiful. It's in such great condition since switching salons and coming to her on a regular basis. She is super friendly and I love coming to this

I was denied a bang trim by Kelsey because I wasn't an exciting client. Kelsey unkindly noted that…read morebecause she "specializes in color," she doesn't have time for the appointment unless I do a color service. What a freaking JOKE!! I have never heard such a ridiculous reason to not see someone for a ten-minute appointment. I will NEVER visit this salon regardless of my hair needs and would strongly recommend giving your business to other estbalishments.

I evacuated to St Louis following hurricane Ida. I really needed color and a haircut, and I knew…read moresalons won't be open at home for quite awhile. After reading reviews, I made an appointment with Julie. Julie gave me an awesome cut and lovely color. I felt so spoiled! Just what I needed! Julie is very talented.

We're from NY and l needed to get my hair done for my son's Wedding and Rehearsal Dinner. I found…read morethis salon and Julie on line and l am SO glad l did! I came a few months prior and she did a test run for the Bridal Shower and spent a long time getting it to look perfect so l felt confident it would be great for the wedding and it WAS! She's attentive( answering my many texts and pics l sent before meeting her lol),patient,kind and made the entire experience fun and pleasant. I even brought a few of my friends attending the wedding who got their hair done there as well and EVERYONE was so happy! She made a stressful situation being from out of town a wonderful experience and days to remember!

I have gone here a couple times now for a haircut of my long curly hair. I enjoy that the process…read morefor booking something online is very simple and straightforward, they send you reminders, you were able to pre-pay, and they're easy to get in contact with. You can park on the street immediately in front on an hour by hour basis, or if you want to walk a couple blocks, you can park in the neighborhoods behind the main central West End area. When you enter, you are offered some tea or coffee or water, always something I appreciate. The receptionist is very welcoming as is the staff. I was very pleased with my curly haircut and conversation during the procedure!

Very good practitioners. Lots of services. Great neighborhood...easy to get to location. Average+…read moreprices. Long history in CWE.

Got a haircut here for the first time yesterday afternoon. Parking is a little hard to find, you'll…read moreprobably end up paying to park on the street. Download the passport parking app first so you don't have to use the machine. The salon is very pleasant inside. Nice, chic interior and waiting area. I booked with Lexi and she is AMAZING!! Super friendly and did such a great job on my hair. She was also helpful in telling me about how I can take better care of my hair and was knowledgeable about the products they keep in the salon. Prices are very fair too! I really enjoyed my time with her and I will definitely be back!

I paid $780 for extensions + $700 installation and left with the wrong curl pattern entirely. My…read morehair is 4A, the extensions were 3B (a noticeable mismatch) that the stylist and salon owner insisted "blended well." Rather than fix it in the salon, she told me to wet and scrunch them at home. They did not improve. When I had dinner with my grandpa the next day and he saw how awful my extensions looked said my hair looked like a "mop." Everyone who saw my hair was appalled at how awful they looked. After sending photos, neither the stylist nor the owner could acknowledge the obvious problem. The owner admitted the curl pattern wasn't an exact match but offered only a perm + reinstall, no refund. I was never shown the extensions before they were ordered, and Michelle the stylist told me that she had the "perfect extensions" to match my curl pattern. On top of the wrong curl pattern, the extensions were installed too heavily for my fine hair, leaving my scalp red, irritated, and scratched by sharp adhesive edges of the k tips . Given the damage, I declined further work and still received no refund for either the hair or the installation. No one at Kink Hair salon took accountability. If you have 4A curls or tighter, please save yourself some money and go to a curly extension specialist. I ended up buying 4A clip in curly extensions myself and they look like a perfect match, proving there's no excuse for licensed cosmetologists to not be able to find the proper curl patterned hair for my extensions.

This was my first visit to Lisa who listened to my concerns and offered a lot of good information…read moreand then a great haircut. The salon itself is comfortable and welcoming. Will be happy to return!

Paid over $400 plus tip for services I didn't ask for and didn't get what I paid for…read more Kevin the owner was my stylist and an apprentice did my color. Long story short, I asked for a toner to fix the warmth on my blond job plus a trim, received PARTIAL HIGHLIGHTS in a chunky Avril Lavigne red and was charged approx $400 before tip. Kevin was visibly uncomfortable but didn't offer to fix anything. Didn't even realize how bad he was until I went to get it fixed at a better salon and was charged $190 for the toner I wanted and a more drastic cut that took twice as long (Kevin's color faded after a week and I decided to cut my loses). Don't waist your time or money.

Honestly, I have been to so many hair salons -- some great, some...not so much -- and The Blvd. Is…read moreBY FAR my fav of all time. The vibes are immaculate and my stylist Caitlin is so talented and is able to decipher my every whim and request. If you're looking for a place that is super friendly, fun, and trendy with talented stylists and awesome playlists -- this is it!

I genuinely do not like leaving bad reviews, especially because I've been coming here for almost…read moretwo years, but today was quite literally my final straw. I've gone here consistently since moving to St. Louis for haircuts, root touch-ups, color, all of it. I also truly do not care who I'm assigned to. I'm not one of those clients who needs one specific stylist every single time. I just expect basic communication, decent service, and for my appointment to actually make sense when I arrive. Coordination! Unfortunately, the vibe here has always felt off The front desk is rarely welcoming. Half the time, no one greets you, acknowledges you, or makes you feel like they are happy you're there. The energy can feel very cliquey, dismissive, and honestly kind of performative. It gives "we're all a family here," but somehow the client is not included in the family. I've overlooked a lot because I liked the actual hair services. I've waited 30 minutes past my appointment time before. I've had appointments moved around. One time, I was sent to the Webster Groves location, got there, and was then told I actually needed to go to Des Peres because they could not take me. Like...okay gas?? But today was what officially did it for me. I booked a root touch-up before a photo shoot tomorrow and a trip next week. I sent pictures and a description of what I wanted directly to the stylist beforehand. I've also had this exact type of service done through this salon multiple times, usually for around $250, so this was not some random mystery appointment. I arrived and waited around 30 minutes to be assisted, only to then be told it would cost over $400. And to be very clear, I am not asking anyone to lower their prices, undervalue their work, or change their hourly rate for me. Charge whatever you charge. That is fully your business. My issue is: why was none of this communicated nor coordinated before I showed up? You had my appointment details. You had the pictures. You had my description. You had my client history from the past two years. If the service was now going to cost almost twice what I normally paid, or if I had supposedly booked the wrong category, somebody should have figured that out before I arrived, waited 30 minutes, and left with absolutely nothing done. Even the stylist seemed surprised by how I had apparently been charged or categorized during previous appointments, which honestly just made the whole situation feel even more disorganized. That is an internal coordination issue, not something that should suddenly become the client's emergency while they are sitting in the chair So now I have a photo shoot tomorrow, a trip next week, and no hair did or done because this salon could not communicate beforehand. After nearly two years of being a loyal client, I'm done overlooking the rude front desk energy, the scheduling confusion, the long waits, and the constant lack of coordination. The actual talent may be there, but the overall experience is not. I will not be coming back. Respectfully, the vibes are not worth $400+.