My friend went to this salon for her bridal hair and makeup and she repeatedly kept telling the makeup artist to give her a very natural look and she kept caking on foundation that did not blend. She did not adjust to my friends skin texture and then got mad when she asked for what she wanted. Mel was very unprofessional and made her feel uncomfortable. She kept telling her that she kept changing her mind but she wasn't meeting the standards she wanted her bridal makeup. read more

Very disappointed in my first experience here. $185 later, my hair is 13 different tones of bronze, orange, yellow, gold, brown, and just burnt looking. Vanessa, who claims she has 20 yrs experience with color - apparently, does not. Even gave her a 2nd chance to fix it but no good. 3 washes later as she recommended and still, my hair is ugly. Waste of money, and I even drove out from Jersey for this waste of time. Have to spend another $200 to fix her mistake. Thanks Girls! read more

Best kept beauty hideaway in plain sight! Friendly, clean and expert beauty hair goddesses! My girl Vanessa was a pro! After my consultation she gave me the best color and style...she's a keeper read more

Best service, best people. So professional and polite. The quality is top for the best price.

From the minute I called for the last minute appointment till I left salon everything was superb. Salon is nice and very clean, the staff is friendly and absolutely amazing , the owner is so welcoming, plus I was sooooo happy with my hair result (Josephine did it). I saw a smile on every person's face leaving this salon, you know the deal - after all you just want to be happy with your hair. Did I mention that I was offered coffee more then once? Thank you guys for an awesome job, keep doing what you doing the best. read more

Great place, friendliest ladies ever! Really work with you to make sure you're satisfied with they style and make!

Best salon on Staten Island! I've never had a bad experience before here. The hair dressers are all so welcoming and actually care about your hair compared to other salons that will just fry your hair. Can't recommend it more! read more

I called to make an appointment for hair and makeup and they told me they had to call me back because they had to contact the make up girl, fine. This was in a Wednesday. I called back Thursday to follow up , since they never called me back, and they said they take down my number and again call me back... I call back again Saturday still nothing. They're closed Monday and Tuesday so I call back Wednesday and again they said they take down my number. By this time I'm already aggravated since it's been a week and no courtesy call back, nothing. They tell me well how about I give you the makeup girl number and you contact her because she's really busy. So I'm doing your job now?? I called back to cancel my hair appointment and the lady who answered the phone told me "well I don't know if this is you or not it just says "girl" meanwhile, I gave my name when I made the hair appointment! This woman who answered the phone was polite, but none of the other woman there are. They're rude and unprofessional. Never coming here again! read more

Best salon and amazing staff!! Everyone is super nice and friendly from the minute you walk in. Couldn't of asked for a better salon experience then here! Highly recommend! read more

Amazing experience. Cannot speak more highly of Jet! She did a fantastic job on my daughter's hair and make up. She looked flawless. My daughter has naturally curly hair and Jet blew it out and curled it to perfection. She also came in early to accommodate our appointment. She was super friendly and make sure my daughter looked fabulous. You will not be disappointed booking with Jet! read more

I absolutely love this place!! It took me many years to find the right person to trust to cut or color my hair!!! Sedeta is the best stylist at Salon Illusion and I'm so lucky to have found her!! I absolutely trust her with my hair and love every time I get it colored or cut by her!!! I always get so many compliments on my hair and she is the best to chat with while getting my hair cut! I love that she always remembers everything about me even if I haven't seen her in a few months! She's amazing and I highly recommend her and all the Stylists at Salon Illusion to anyone looking for a fresh look ! read more

Just got my hair colored and cut by Sadete, and I had to write a review. My natural hair color doesn't lift easily, I thought I would definitely need more than one session but she got it the color I wanted in ONE try! The color was blended in a way that you can't even see where the color starts and ends. It looked even better than the photo I showed her of what I wanted! She worked with my skin tone and natural hair color, and with that decided what would look best on me. Maria (a salon employee) was very sweet and helpful during the wash and blow out portion which helped a lot as far as timing. Sadete took my appointment last minute and fit me in to her schedule with no problem. She took her time with me- yet at the same time I was out of the salon in about 2 hours! For working on thick textured hair with previous work, a wash, cut, AND blow out, that's quick. She was entirely professional, made me feel comfortable, and we spoke so much that I didn't even feel the time pass. Thank you so much Sadete, for your beautiful work and for my new hair. You've gained a loyal customer! read more

The worst experience ever! Do not go! I wanted to come back to natural color. I choose hair sample and he began to color my hair. The smell of bleach was irritating my eyes, even he told me he did not use any of it. He was always hitting my face. At the end, the result was SHOCKING: the hair color he promised me to be was TOO DARK! He promised medium blonde but it turned out to be dark brown. Moreover, it was UNEVEN!!! Waste of time and money! read more

It's okay. I can't recommend them. It was 83 for for few highlights on the front of my hair. Literally it too 5 mins to foil my hair. The quality of the highlights is not all even. I gave two stars bc Sadeta is pleasant but the quality of highlights and price are not good. read more

Salon Illusion is my go-to place to get my eyebrows done ! Tema always does a beautiful job . She takes the time and effort to make sure you are pleased with how your eye brows look . I have been getting my eye brows threaded since I was 16 and four years later I wouldn't trust anyone else to do the job . The staff is also sweet as can be and they are very welcoming . read more

I have been to this salon before for the eyebrow lady, tema. She is very nice, thorough and diligent in her work. For this reason, there is always a wait for her services. This afternoon I went in and was given a ticket by the front blond woman. Since I've waited over an hour in the past, I asked her how long it would be before my number would be called. She told me to come back in 45 minutes. Being 9 months pregnant, I was happ that I could go home and grab some lunch. 45 minutes later I called the salon to see how far along they were. Someone told me that they had passed my Number but if I got there quickly there was only one person ahead of me. I got there literally 5 minutes later (which is not easy with a big belly). When I arrived the blond lady told me I would have to take a new number and wait again. I was completely shocked that they didn't honor my previous number when they were the knee who told me to return in 45 minutes. I found the behavior to be unprofessional, unapologetic and unsympathetic. I definitely was not going to waste my time sitting there when I could go into labor at any moment. All I wanted was to beautify whatever I could before my delivery. I had scheduled this day for eyebrow threading and expected it would be done (I don't know if I will get the chance again). I will probably head to the mall, which has several stands an salons that provide the same service and do not make women wait unfairly. Unfortunately this salon is close to my home and is most convenient, and though tema charges on the high side, I was willing to still go. But after the way I was treated I will never return to this salon, sorry you have lost a customer!!! read more

Me and my mom came in last minute for 2 blowouts and a root touch up..... Jet did such a beautiful job! Smooth and youthful blowouts and my mom's roots came out great! Such a cozy atmosphere. Will return. Thank you. read more

I went to go get my eyebrows done there, and the first time I went it was good, but then she messed them up so bad when i went to her again, and she filled them in to cover it up. I wont stand for this, especially because she is SO expensive. read more

I'm sure these ladies are good but if you're looking to get a very short stylish young hairstyle STAY AWAY!!! My daughter has short hair that desperately needed a cut. We were told that she would get exactly what she asks for. She asked for a Fade on the back and sides and longer on top. We were very specific... explained it in great detail. What she got was a buzz cut with uneven, short chopped hair on top. I've showed photos to friends... "Omg!" "Poor kid." "It's so crooked." "I could cry for her." were just a few of the replies I got. She has prom in a few days, then graduation. I'm horrified!!! I evened up some of the really awful spots, but it's so short there's no way to really fix it except for buzzing her whole head and starting from scratch (which I won't do). I'm literally sick to my stomach thinking about it. But I have to put on a happy face and tell her it's not so bad, looks okay... because I don't want to upset her more than she already is. read more