I was disappointed with my experience. I arrived at approximately 6:03 PM for a basic pedicure with…read moreregular polish and a French tip. The salon's posted hours indicated they were open until 7:00 PM (and online hours showed 7:30 PM), so I assumed there would be enough time for service. When I asked if I could get a pedicure, I was told they had already taken their last customer at 6:00 PM and were not accepting anyone else. What was frustrating was that the salon was completely empty at the time. I understand businesses may stop taking walk-ins before closing, but if that's the policy, it should be clearly communicated online and at the salon so customers don't make a trip expecting service. Arriving nearly an hour before closing and being turned away was disappointing and felt like a waste of time. I hope the salon updates its hours or clearly states its last walk-in time to avoid confusion for future customers.

This was my first visit to this spa, and I had a wonderful experience. The service was excellent,…read morethe atmosphere was welcoming, and the aesthetics were beautiful. John did an amazing job on my nails, and I really enjoyed having my pedicure done by the owner. The total cost for a gel manicure and pedicure was around $65, thanks to a special they were offering. I'll definitely be returning! Sheila

They charge me 480 dollars for highlights is this a right amount for short hair I would never step…read morefoot in this place again the menu of the store was saying 145 and up for highlights and 63 dollars for hair cuts that she only cut my dead ends and she told me I will cut it when I finish the highlights witch she never did how did they come out with 480 dollars I have no idea and when I complained the owner sent me a text message and she offered me 50 gift card i gave the girl 70 dollars tips and the owner is giving me 50 gift card how funny is this?

I had a massage appt with one of this salon's massage therapists who never showed up for my…read moreappointment with her. The massage therapist I was supposed to see did not respond to my trying to text her and even calling to find out what was wrong. The woman at the front desk even tried to contact her with no response back. She said it was not like this massage therapist at all to not be there for a scheduled appt. I wasn't in a big hurry or didn't have anyplace else to be that day so I patiently waited over an hour for this massage therapist to arrive or at least call the salon or text me before I decided to leave. There was absolutely no response. I too thought this was totally not like this therapist and that something just really had to be wrong. The salon receptionist offered for me to have an appointment with one of their other massage therapists, but I politely declined. I wanted who I was scheduled for and that just didn't happen. I finally did find out from the massage therapist I was supposed to see that she had a life-threatening episode with her elderly mother and she sincerely apologized to me. This salon was quite far away from where we were staying in Naples at the time, so I didn't want to go there again. There was nothing wrong with the salon itself; it was just the unfortunate circumstances my massage therapist found herself in. I would not hesitate to see her again if and when I return to FL. In fact, I know I will want to see her for a massage when I get back in the area!

This place is a gem after trying many different places l found it and right in my neighborhood…read more what a blessing!! There are so many top notch technicians here! I usually see Peter, but Erik is also great and my neighbor sees one of the ladies.. they are fast accommodating with schedule and prices are "regular" Naples prices can't put a price tag on quality.. Highly recommend!!

Overcharges no communication on prices: nickel diming. Got basic pedicure and removed gel polish …read more And they charged me to use cheese grater which I believe is technically illegal in Florida. I may be mistaken. So on a basic pedi.... They up charged me $25 additional dollars Gross. Go somewhere else

T I highly recommend this salon. Maria cuts my hair exactly…read morehow I like it. That's all I want.

I had partial highlights and a cut and style done with Uchi. I loved the atmosphere and staff were…read moregreat. Uchi did a fabulous job on my highlights and style. I highly recommend her and this salon.

I have been a client of this salon for a while now. I have never had one single bad experience…read more Everyone is always very polite and very friendly and very professional. I have been a client of Mimi's since before she came to Trinity. She always takes care of me perfectly! I highly recommend Trinity Salon.

I wish I could give a zero star review if I am being honest. I have no idea where to start! For…read morestarters the Manager/Owner is completely stuck-up. I have heard nothing but bad reviews from this salon but I decided to give it a try. I called to make an appt, not only was the front desk unprofessional, but they had no COVID-19 guidelines to follow at all. I asked if anyone is required to wear masks, in which they stated that they 'clean very well' so 'masks aren't required.' I also tried to ask about the 20% off deal for new clients (which is by the way posted on all their social media platforms) yet they wouldn't honor it. My friend Mary who gets her hair done often there, goes off about how Audrie (one of the stylist) goes on and on about how great Trump is, and how Covid is fake and all the deaths are made-up. She claims about how much this virus is a joke. I decided to do more recent and completely disregard getting my hair done here since they were all completely unprofessional. A stylist who use to work there but later quit stated how rude and stuck up the owner of the salon is, as she is only motivated by money. Other Front Desk Receptionist claim how hostile and rude the management is to their employees and how stylist talk bad about their clients in their back room! Not only does some of the stylist completely suck at their job and literally never give their clients what they want regarding hair cuts and colors, but certain stylist AND the owner will add on random stuff to their appt to upcharge them. New and former clients will ask for a Hair cut with a Hair Color and will be spending $300+ due to random add on; basically stealing money from their clients. I also heard they laid people off due to Covid and stated that people who do not show up to work will not be able to have their job back after the 'mandatory lockdown.' Not only is the owner hostile, and money stealing from clients, but her and her other stylist continued to talk bad about Black Lives Matter and the protests going around Downtown Naples along with the protests on Collier Blvd, (I heard this one on one from a client, who will not be named to protect their identity.) From my research, from former clients and employees, and from my experience with them, they are completely unprofessional, scammers, and completely comfortable stealing money from their clients and then proceeding to talk bad about them, but they are also arrogantly racist and uneducated. I would never recommend this place to anyone! (Update:) I also heard from other businesses in the complex that the owner will go door to door asking for money or prizes for fundraisers but when other businesses are throwing fundraisers and ask them if they'd like to pitch in, the owners response is "No, I work hard for my money, Sorry." Completely pathetic!

While staying in Naples for 2 months this past Winter, I was in search of a pedicure and found the…read moreperfect place. Excellent service, easy to make appointments, comfortable setting and the product flawless. Have gone back several times and will again next time I'm in Naples.

Nail tech & mngr. be more accountable on my 2 nails getting fungus. After I put my review on Google…read morethe mngr actually replied by saying I should do my research on removing old acrylic gel before coming to them & blaming them. He should have done His RESEARCH & see that I've been going to them since Nov '25 & his nail tech removed old acrylic gel, adding new set, apparently not filling properly which caused my nails to get fungus! When I mentioned it to Kathy, the only nail tech I was seeing there, she was bothered. So, absolutely don't recommend this place to anyone.

I had gotten some nails done at a different salon for my wedding three days later, and I was super…read moreunhappy with them. I called Glowtique and they immediately offered me a timeslot for the following day. They got me in no problem, and the nails turned out absolutely beautiful. Thank you so much to the whole team - you saved the day!!

Had a spa pedicure here and it was amazing. I would definitely go back for future services.read more

Thank you, Marie!! The color is absolutely stunning and I came out of the salon a different person…read more I live in New York City and I only trust Marie to my hair!

This is by far the best salon I have ever been to! They treated me with love care and gave me the…read morebest color and haircut I have ever had!!! HIGHLY recommend!!!! You can't go wrong here!