I saw Brandi today to get my brows tattooed and it is 100% worth the trip. Brandi's station is so…read morecute and she is very kind. She is professional and educated me about the process. I can't wait to go back and see her again.

They have a lot of stuff in this store but what I came for they didn't have. That's ok. I was…read moredriven all over Augusta because online it said that both stores had what I was looking for but didn't. I would say call before you go to make sure they have. They were nice.

Jared is AWESOME!!! I moved here a few weeks ago and was pretty down on myself, Jared and the other…read more2 girls in the salon department were so nice and welcoming Jared cut, colored, and styled my hair and I couldn't be Happier!!!!

They always have what I need and are glad to help. Every time I go in and they are busy, they still…read morefind the time to check on me and make sure I have everything I need. They are all very knowledgeable about their monthly sales

Taylor the manager is a queen and helped me through the worst hair emergency I've ever had. I did…read morenot know your hair changes every 7 years and what I had always used to dye my hair blonde quit working. Taylor walked me around the store showed me everything I needed. Told me exactly what to do and really made me feel empowered and like she was my friend. 20 years ago I came to this same location and had the worst experience with a customer service rep. She made me feel completely stupid and discouraged my passion. I had not been back to this store since until today and met Taylor who was absolutely amazing. Fantastic service, friendliness, cleanliness. Haley also helped to make sure that I had the right products and when I called back later worried about the toner. Answered my questions with no hesitation. No ugliness. Just kind fabulous customer service all around. You women are angels!!! Thank you for making me feel so welcome and truly helping me!!

This Sephora location is located inside the Augusta mall, and is your typical Sephora. I don't find…read moreanything particularly special about it - other than it's oftentimes quite busy. I can generally find whatever I'm looking for with relative ease and don't generally need assistance. The service is normally acceptable - nothing to write home about. Sometimes I've walked in and gotten really no assistance; other times, I've been asked multiple times if I need help. Overall, I'm not overly impressed with this location - they also stopped carrying my favorite perfume (Juicy Couture), which is a bummer.

My overall visit there each and every time that I've went, the staff is unbelievable the friendly…read morethey make sure you're satisfied with what you're buying and if it's not right, then you bring it back and you straight they're amazing. They're great.

This morning, I placed an online order for pickup. Knowing it's the holidays, I just knew deep down…read morein my heart that the order was going to take a while. Imagine my surprise when three hours later, the store was closed due to network issues. I feel like it's false advertising to state that you're open, when you aren't. There is a way to state that you're closed online (like you did after the hurricane), so why let people make purchases and spend hundreds (or more) before the holidays and not be able to pick up what they've paid for? Yes, I know that it's "pending" until it's picked up, but come on! This is ridiculous and if I'd been treated like a customer instead of a hassle, I wouldn't even be making this review. Now, I have to put it on all of my social platforms, because what reputable business does this? I'd rather go straight to the manufacturer or Sephora, as I should've.

I'm not sure who the manager is but I urge them to talk to their employees about their customer…read moreservice. I've been to this Ulta three times and I try to avoid coming because Ive never left feeling like the employees wanted to help me or interact with me. The second time, I was buying a cologne for my boyfriend, I remember standing right next to a group of associates chatting. I had to wait for their conversation to end before one of them looked at me and helped. I just left the store for shampoo and the young lady checking me out only told me to "put my phone number in". No "hello" or "you're all set", she simply placed the bag in front of me and continued her conversation with a different customer. I understand the store gets crazy busy, but that service is unacceptable. I've cashiered many jobs and the way some of the associates act makes me cringe.

Been in this place several times and never felt that my business was welcomed. Owners not customer…read moreservice oriented. Will not visit again.

Since moving to West Augusta in 2013 this has been my go to location instead of driving across…read moretown. They carry a variety of hair textures, brands, and colors. My daughter generally enjoys updating her beanie every time we come and they keep a steady supply on hand. The reason I have continued coming in addition to the location is that fact that they carry Apex Pressing Oil. Since my daughter did her big chop, I've been using this stuff religiously and I have not seen it anywhere else in Augusta.

Due to it being the holidays, shopping isn't complete without stopping at Bath and Bodyworks. I…read morewent in for the wallflower plug-ins and ended up purchasing candles and body lotion as well. The store was a bit crowded, but it was to be expected. All of the associates are very friendly and helpful. Although the checkout line was long, they move the line along very quickly. Not only was I able to take advantage of the sale. I was also able to use my coupons so it was a win-win.

Placed an order online at 8am and waited until 4:30 to arrive at the store for it to be closed…read more Closed all day with no information. Called all day the next day and no answer. Unprofessional. Finally got the email on day 3 and they cancelled half my order. Showed up to store for absolutely no customer service effort what so ever.

Belk had a soft opening a few days ago for employees and select individuals which the turnout was…read moreas expected so fast forward on today's GRAND OPENING and it was a madhouse, but in an organized chaos sort of way. The main parking and one of the side parking lots was slammed packed and patrons were steady flowing in and out going to the store. If you were one of the few who braved the queue and waited for the doors to open, Belk's showed their appreciation by offering door gifts and gift cards up to $1000 dollars. Now, I did not hear anybody jump for joy and scream so the 1K still might be available. The store was well prepared and Belk staff from other US locations were in full force to assist when needed. In addition, they offered fresh hot chocolate, coffee, water and scones for the brave souls who needed a respite from shopping or browsing. Your patient will be tested due to all..I mean all...the cash registers were queued up with patrons happy with their upcoming purchases. Now sad to say there were a couple of issues very noticeable: 1) There was a customer representative (dressed in slacks, tie and vest) who was assisting customers on both sides of the jewelry counter, so he was very focused in providing each customer with a quality interaction, when I observed a fellow female customer representative in the same area display a condescending attitude towards him in front of customers because she could not get an override key for a sale. The gentleman informed her he would be over there as soon as possible and the female employee stated to the customer in her queue, "Oh, we have to wait on HIM!." Looks plain typed out, but sounded very condescending! From what I gathered, he was responsible for the registers in the immediate jewelry area and wanted to ensure that transactions would balance out possibly at the end of the day. (Just my observation) 2) Sad to say but someone tried to get a 5-finger discount, but they did not get too far. Yes, this is a southern style store, but whoever the Buyer is for the store introduced some men's clothing with flair, so kudos!!! -More to follow...

My mom was assaulted in the store by a male Belk's employee. She was returning a sweater that she…read morenever wore (with the tags on it) stating that it looks like it would snag on her clothes. The employee then grabbed my mother by her wrists, turned them up and said "This is why right here" while looking at her wrist jewelry and watch. My mom didn't know how to react and quickly left the store. She called me, crying after she ran a red light because she was so out of it after that experience. I told her to go back to the store and we would call LE because this was assault. Conveniently, the employee was gone after she got back and called the police. We are pressing charges against the employee for assault (camera verified the incident.) All this from a sweater that she had every right to return. Women, please be careful shopping this location alone. They employee men who will treat you any kind of way when there is no male presence with you.

Delores is a master at her craft. I thoroughly enjoyed my experience. While the brow services are…read moreon the expensive side, I personally believe it's worth the splurge. Here's why. They recommend coming in for brow maintenance every 4-6 weeks instead of the nail shop recommendation of bi-monthly. I've been getting my brows maintained every two months now anyways. The waxing was pain free which was a shocker. Plus they also put a Benefit brow enhancer product Gimme Brow+ after each waxing. It's a part of the service. Not only is Delores a true master at her art but she's very knowledgeable about all things makeup. She knows all the brands and products they have in store plus all the indie makeup brands on the internet. Ulta has a true gem in Delores. If you're looking for a pain free, routine brow maintenance I definitely recommend coming by to see Delores.

Heather did an excellent job on my eyebrows today! Will definitely be back in the futureread more