absolutely amazing service! They are so sweet and they always do me right, the prices are nothing…read morethat can be beat, so amazing!

Terrible. Three different women tried to upsell me, even though I kept saying no thanks. So when…read moreshe did my manicure, she had a look of disgust and ignored me the whole time. She didn't put lotion or massage my hands. She constantly stopped and talked to coworkers or just to watch others so it took forever. By the next day, it was chipping off. Waste of time and money

I've been using Tamara for years. She's fantastic! My nails always last 3 weeks and are healthy…read morewhen I take a break from gel.

Owners are the nicest people! Efficient and reasonable…read moreprices I got there on a Friday 15 minutes before closing one time and they stayed late to do my no chip manicure for an event next day I love this place

Horrible no chip pedi, the color was old and faded, bad polish job, looked like a child did it…read more Sloppy.

Breeding ground for infections. The towel my hand was…read moreplaced on was wet. Afterwards, the tech put the towel to the side over another dirty towel. Towels were never placed in a container. You can smell the dust of nail in the air. Nail file and buffers were used before me, there were markings all over. Washable does not mean antibacterial. I didn't see any cleaning chemicals for the tools, maybe they were in the back, but the instruments used on me were tucked back in the drawer where the tech initially grabbed it from. My tech had paint on her fingers, not on the nail but on the skin. Which I just assume would wash off if she washed her hands or used a wipe when it got on her skin. Probably the worst of it all, the tech used a platform for me to rest my wrist on. The tech gave the platform to another tech who fixed it by shaving down one leg of the platform. After they shaved it down, the person gave it back to my tech, there were plastic and rubber shavings all over this platform. My tech didn't care to even wipe the scrapes off, she just put my wrist on the platform and then put lotion on me. So my hand had plastic scraps up to my forearms. I just had the tech stop so I can wash my hands in the one sink they had which was in the bathroom. I just regret not stopping and leaving before it continually got worse. Do not recommend.

Emi, does a fantastic job on my feet they always look amazing and listens to all my requests and…read moredoes her best to comply. Helen did my boyfriend feet it was his very first pedicure and he loved it so much that he will return again!! A great place I love it!

Cindy listens and does a great job no rushing been going for years here. Just show a pic and make…read moremagic happen

Great job very friendly clean shop easy to get every time I have been there they everyone was very…read morefriendly and pleasant I've been going there for a long time

I've been a customer here over 5 years and land my wife also is a customer…read more They standout for hair color treatments and nails. Of course my stylist, Renee does a great job with my cut. They won my wife over with her coloring.

Love this place! They are great at highlighting, use great products that minimize the damage…read more Highly recommend.

I really wanted to like this place but it desperately needs to be cleaned. It was probably the…read moredirtiest nail salon I've ever been to and I really really don't want to say this, but I have to be honest, it smelled real funky in there. The staff was literally so sweet, so kind, treated my grandma so gently. So patient. They did sincerely wonderful work. But everything needs to be DEEP cleaned in there. I will be keeping an eye out for other peoples reviews to see if the cleanliness improves and if it does I'll come back for another service and consider changing my review.

I made an appointment here after reading so many praises on a local Facebook group. I made this…read moreappt with Tony for a dip manicure and a pedi. I called several hours before the appt to inquire if I could add on an eyebrow wax. I was told "yes, just come in half an hour early". So I did. When I came in, I told them I had an appointment with Tony and I reminded them that had said it was fine to add on a wax. I was told to sit for my mani. Not with Tony btw. I told the man I wanted a silver mirror style dip but did not want to use the nail UV lamp. He told me that was fine but they didn't carry the mirror polish and showed me my options. It came pretty close so that was fine. The UV lamp was used the entire appointment. I just kept quiet. My cuticles were never touched and the polish does not go all the way down to my nail bed. I didn't even realize my cuticles weren't touched until I got home, washed the oil off my hands and really saw my nails. When my mani was done, I was told to go to the wax room where I stood there and waited for almost 15 minutes. It was around this time I was asked, no less then five times, if I had an appointment. Weird. WHY have an appointment portal on your website if you don't look at it? I wasn't asked one time for my name, what my appt was for and for what time. When you walk in, they either know you and what you want or ask and then tell you to sit and wait. The eyebrow wax was fine. Not bad, not great. However I had no privacy. People who were getting pedicures watched me the whole time. In 30 years of getting my eyebrows waxed, I have always had a private room with the door closed. Also, the room was filthy. The whole place is filthy. I do not believe for a minute, that the sterile techniques here are true and accurate, according to legal standards. User beware. The pedicure was fine. Again, NOT with Tony btw. I asked them to explain the highest cost procedure that includes: "Unique feet soak in the detox crystals in a CBD volcano eruption." I never understood the answer. I will not be back. Not only did they not know I had a reservation, I was questioned multiple times about it during my appointment. I did not see who I had made the appointment with. The place is filthy. If I wasn't leaving for my vaca early the next morning, I would left. The whole check out procedure is weird, wanting me to use Zelle. Which was a whole issue itself and ended up not working for me. I will say the place was packed. People coming and going the whole time I was there. They must be good at acrylics, with Tony apparently. I don't do those however.

I visited today and Kevin is still doing great work !!! The way he takes his time allows my nails…read moreto last until next visit. Thank you Kevin. Also if you make an appointment he ensures that you are not waiting.

This place never disappoints!! They do amazing work! The staff is so friendly and efficient!! Today…read moreI went in for my eyebrow waxed and I was in and out within 15 minutes! It's not too noisy in there and sometimes the smell of nail places get to me but this place has great ventilation!! It's clean and comfortable! Try them out you won't be disappointed!! I would leave a picture of my eyebrows but they are red and angry at the moment lol!

It's been a few weeks since I was at Gia's Salon & Spa. I wanted to wait. I had a fill in and never…read morehad one before. When first having your nails done they always look great, right? So I decided to wait and then post my review. Brandi is the one who did my nails. I have to say she did a great job, too. Didn't use any harsh chemicals to take the polish off. All she used was a clean, new, nail filer. A little buff here, a little buff there, and wham! The polish is off. Felt like I was talking to a long lost friend ,by our connection and conversation. I was pampered from beginning to end . Didn't feel rushed. Was offered a beverage when I got there. Very professional. You want to hear something funny? I first told Brandi I didn't want any cherry, no bright colors, because I wasn't looking for such a dark color. After going through 5 different colors, I found the one I really liked. Yes, it's Mocha Cherry. Beautiful color, BTW. I've had multiple compliments. It's been 2 weeks. My nails still look fantastic .I spotted a little polish off my thumb nail, besides for that, the rest looks great. As for the cost, can't beat it, $ 45.00. I'm telling ya, it's well worth it. I'm thinking about going and having a Pedicure and bringing a friend with me. Thanks Brandi for such beautiful work. Looking forward to seeing you in a couple of weeks when I return to get another fill. If you're looking for a place that does manicures, pedicures, hair cut, coloring, waxing even, Gia Salon and Spa in Richmond, Ill is truly the place to go. Check them out . You won't be disappointed. I guarantee it. Satisfied, Returning, Customer, Connie Wright

Mimi gave my daughter a manicure; she was so personable and added extra little designs on my…read moredaughter's nails for no charge. Great work! Excellent customer service!

Noticed after I got home. Haircut was very uneven and substandard. No scalp massage. Which is fine…read morebut I was charged the same amount as other reputable salons that offer massage, hot towels, and better haircuts. Positive the girls were very nice. Sorry I can't give a better review

HIGHLY RECOMMENDED!!!…read more I have been getting my hair cut, colored, and highlighted by Nicole for a few years now and it's Michigan Avenue quality...she is all about the great experience and awesome results!!! Try her aromatherapy bath bombs and other homemade products...she's at the Fox Lake farmer's market on summer Tuesdays. Congratulations on opening your own place, Nicole!