AMAZING! Marina did my hair, she was very nice, and easy to talk to (no awkward or forced conversations) I told her what I wanted done and it came out beautiful. I had partial highlights, trim and blow dry. The highlights are the best I've ever had done. I wanted icy blonde highlights and she did just that....perfectly! I will definitely be going back to her! read more

Salon 469 - Marina did a great job! I had partial highlight, a trim and blow dry. - Hair Salons Near Me - Greenwich, Connecticut

5 Stars to Violetas work!! Wow this women accommodated me even without an appointment and did my highlights! It looks so beautiful!! Love it read more

Salon 469 - Golden Blonde highlights - Hair Salons Near Me - Greenwich, Connecticut

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I'll be up front in writing this review. I purchased the Groupon deal for the full highlights and blowout well before I read the Yelp reviews. After my purchase I thought "Dang, I should probably look them up." and as soon as I did my anxiety kicked into overdrive because of the negative reviews below. For context, nearly 3 years ago I had a horrible salon experience that left me with what were, essentially, race-car stripe highlights; brassy and awful and the process to fix my hair resulted in losing about 7 inches of my length. I was devastated, cried a lot, and swore I'd never let my hair be butchered again. So, that being said, I e-mailed the salon after booking my appointment to ask for a portfolio of the person who would be doing my hair and they told me to call. I called and spoke with the salon manager on duty and expressed my fears and asked if I could upgrade to a senior stylist with my Groupon and pay the difference. They agreed because they said it was important that I would leave happy and without the horrible hair I was imagining in my head (note: I was already relegating myself to a six month hiatus for life and investment in beanie caps). I appreciated that they made this exception for me because they knew I was feeling some type of way about it. I arrived today for my appointment and Patricia was nothing short of amazing. She was on time, she listened to my anxieties, looked at the photo of what I was going for, made sure the highlights were bright, blonde, not brassy, and gave me an excellent (much needed) trim to clean up my ends and bangs. I paid for the trim and the Olaplex treatment I received outside of the highlights but this is nothing new - every salon charges extra for those things and I was more than happy to pay for them. Overall I'm super happy with my experience. My highlights aren't rooted (meaning, Patricia gradiated them so that they will grow out a bit more natural looking) and my hair is healthy and soft. Patricia is a gosh darn gem. She was sweet, understanding, warm, and I will absolutely be back to see her again (and again). If you're neurotic like me and worried about everything from global warming to whether or not you'll have to shave your head as a result of a terrible hair experience - fear not in coming here. The pricing is fair, the stylists are caring and genuine people, and I truly - from the bottom of my heart - thank Patricia for her excellent service today! read more

I was in need of an amazing haircut, color and wash. I found this place on Groupon. Yes the reviews for Groupon users isn't great but don't let that discourage you from coming in. And Patricia isn't the mean Queen she's been Refered to on online reviews. She's a very knowledgeable, thoughtful and caring person. Yes I was worried too, because I didn't read reviews before buying but when I came in, she's worked with me and made me feel at ease. Groupon or not, I was going to leave feeling and looking absolutely beautiful. She's gave me tips on how to treat my hair and didn't overcharge me. I know there's a lot of reviews that will make you worried that you will be ripped off, but it was honestly the opposite for me and my friend who also got a haircut and color from Voiletta. If you want a great cut, wash, color and style this is the right place. It's comfortable and cozy, atmosphere is up to date and stylish. Staff is knowledgeable, caring and easy to get long with and talk too. Will definitely recommend and come back. read more

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MEN STAY AWAY!!! I would give zero if I could. If you are a guy stay away from this place. They do not have the equipment to cut a mens hair. My wife got a couples Groupon. Who ever scheduled us did it with their "Senior Stylist". Lady walks in and when we said we have Groupon she goes "I am a SENIOR STYLIST I dont do Groupons". She pointed us to the junior. Junior is missing clips to cut mens hair. She couldn't even shape the back of my head it was all over the place. She cut my hair in less than 5 mins with one single clipper. I asked her aren't you going to blend with a bigger clip she goes nope its all done. I get home and washed my hair guess what I had to go get another haircut. read more

With a sad feeling giving this place 2 stars and not coming back. Pros: easy to schedule. Convenient parking. Cons: 1. Was not offered to wash hair. When asked - was suggested to do it at home. Hmm.. Ok. Moving on. 2. Got a trimmer cut. 12 mins in-and-out (13 mins including payment). At some point started wondering whether the place has scissors. The stylist took it out at the end and worked with them hmm... twice. Not bad indeed - why would you want to work with scissors if you can do the job using a trimmer much faster. 3. Felt constantly pushed to answer "I am happy". I know it is subjective, but this is how I felt when kept being asked "are you happy?". 4. Felt pushed to leave 5-stars. Got asked few times to do that at least. Advice to #Patricia and #owners - if you do trimmer cuts, could you please call it as such instead of calling your place a "salon" and charge $39 for this "job"? This way there would be no misunderstanding. Bottom line - do not visit this place if you are in need for a stylish hair cut and do not want to feel you have been duped. read more

I had to wait 25 minutes after my appointment time before being seen by Patricia. Not sure, but maybe she overbooked. Once I was seen, I felt like she started to cut very quickly and cut too much from one side. So the right side is shorter by 1in than the left... The receptionist blow dried my hair and used too much heat. She burned my scalp several times. read more

Salon 469 - Hair Salons Near Me - Greenwich, Connecticut

I have very fragile hair and I'm very careful with how I color it because it breaks and falls easily. I always have a successful experience coming to Salon 469. read more

Salon 469 - Bleach less highlights and a toner for a softer look - Hair Salons Near Me - Greenwich, Connecticut

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***in response to the 'business' owners remark... theres a Little thing called being "shocked". And that's exactly what I was. How could it have been resolved and fixed after the first cut?! I'm not one for complaining and I try to find the positive. And I've tried to accept my cut for the last 3 weeks. As someone who works in customer service, don't EVER question and belittle the client. Their perception is their reality... I will NOT come in to discuss this. Maybe train your stylists to listen to the client. And you were my stylist... you talked to yourself? You disappeared after I got up. *** read more

Pressured to write review. Patricia was my stylist. She tried to not accept my Groupon code at first then added in $60 not mentioned in the Groupon at the end. Highlights super chunky and striped and randomly placed. Went back to get fixed to add more highlights and she bleached half my head missing areas In the front instead of adding more highlights to even out the dark stripes. Would not blow dry to show me what it looked like . Double booked me both times so she was going from me to another person. Will not go back salon 469. Now hair falling out. read more

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I found Salon 569 via Groupon and decided to call before I purchased it. I wanted highlights the next day but did not expect to get that lucky. On the phone, they were disorganized and said they had a full schedule. I told them that I would call them back with some other availability. Instead, they called me back 2 minutes later and decided to fit me in. They also told me not to buy the Groupon - that they would honor the Groupon price at the salon. The next morning, they confirmed the appt via text to which I confirmed, too. When I arrived on time, they told me that they were too busy, that some stylists had left for the day due to Corona. If true, this would be unacceptable to me, as they had confirmed and nobody contacted me later with a cancelation. Turns out, my assigned stylist was still there and they decided to honor the appt. Lucky me?? Once I sat down, the stylist and I discussed whether to do 1/2 or whole head of highlights. I asked her how much it would be. She had no idea. She also insisted that I needed a glaze for an additional $45. In my experience, a glaze is always included with highlights. It's part of the process. I was getting aggravated. It felt like a bait and switch. Before we began the process, I asked how much the highlights and glaze would be. Nobody could answer the question. The stylist tried to then talk me into doing less highlights, etc. The whole experience was so inappropriate in public. If I wanted to spend $150-$200 for highlights, I would not be using a Groupon. But more than that, I was not going to be fooled or shamed into spending whatever they wanted to charge me. I could go on, but I won't. I would not recommend them only based on their poor business acumen. I did not get to see the quality of their work. read more

I'm sure the place is good. The business practice, however, is questionable. I called this morning for an appointment Wednesday and was told the person who books Wednesday appointments is out and to call Tuesday. Why have different people in charge of different days? Additionally, why not have the person backing up trained and available to book them? TL;DR : getting an appointment is a bizarre process with little business sense. People are unlikely to know what day to call to book an appointment. Giving two stars to balance out that the hair service (if you get that far) is likely good based on reviews and benefit of the doubt. read more

This place is awesome. I came in with a Groupon for a full head of highlights, hair cut, and blow dry. I mis-remembered the appointment time and came in at 1:15 - instead of the 11:15 appointment time. I was convinced that the appointment was at 1:15, and it was only when I got home that I checked my planner and realized I had completely messed up the appointment time. Violetta and the people at the front desk never made me feel bad or even at-fault for missing the appointment time, and she still somehow gave me an amazing set of platinum highlights, a great haircut, and a glaze all in a little over an hour. I have paid a lot more for hair that took a lot longer to finish that didn't look half as good. Thank you guys for an amazing haircut and for being so gracious and understanding when the appointment mishap was clearly my fault. Everyone at this salon was extremely friendly, and my hair still looks amazing. This is my first time here and I would definitely come back (and next time, I will definitely double-check the appointment time!). read more

Overall - stay away & save yourself the headache. I originally found the salon on groupon and before yesterday I've been there 3 times with Patricia for an average/decent haircut. Each time I've had an appointment I've had an issue - they've ended up calling me to reschedule the day of; i showed up and they had me scheduled for a different day (which was not the appointment I made) or had me wait over an hour. I also always see someone else there having an issue or argument when I'm there and the staff always teams up and makes it seem like the customer is wrong - solid business practices. Yesterday I asked if they were able to turn me silver and i said if they weren't it's ok I'll just do a haircut. Patricia said she could do it. Before we started I said I had a groupon but I will pay extra if I have to to get the look as long as it comes out good. It didn't come out good. My head was all different shades - white, silver, brown and all different shades of blonde/yellow. She tried reapplying the toner which helped a little but still all different colors. She insisted that she achieved the look in the picture i had showed her (all silver - last pic posted) and after I told her I looked like a cheetah and couldn't walk around like that and would prefer she just cover it to my natural color (light brown). She agreed. As I was sitting with what I thought was dye in my hair (4 hours after arriving) she said this glaze would be beautiful- that I would have a sunkissed look with lots of natural looking highlights- *not at any point what I asked for* Also NOT her covering it back to my natural color like she said she was - but at this point I had already cried in the chair and missed out on hanging with my son the whole day and wanted to go home. My hair is awful. It looks like a fake light brown/blonde with uneven 'natural' highlights- one side of my head looks blonde and one side looks like ashe. I'm putting up some pics - none of which look like solid silver or solid light brown I will now have to go somewhere else to get it fixed. Insult to injury- she called me when I got home (I thought it was to apologize) it was to give me a speech about how small businesses don't appreciate when you buy a groupon bc groupon gets 50% of what you pay --- after I paid $80 on groupon, $50 for a glaze I didn't want & tip - not including what I will have to pay to fix this hot mess. Also - Patricia, then you shouldn't be on Groupon. Tell your receptionist to be present when she's on the phone making appointments and more than one person I know has stopped coming to your salon bc of how nasty Carla is. Good luck to you. I will not be back. read more

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I came here after seeing it on Groupon. Marina cut my hair and highlighted it. I have to say, I have NEVER gotten so many compliments on my hair!! She did such an amazing job!! I was having a pretty bad day when I came for my haircut and everything about my experience there cheered me up! The women who work there are very friendly and professional, the salon is very clean and nicely decorated. I loved Marina! I felt like she really cared about my hair and took extra care to help the dryness. I've gone to many other salons that I've found on groupon and I never felt like they cared about actually helping the quality of my hair bc I was paying such a discounted price. Definitely did not feel that way about Marina, she cared, like actually really cared. Will definitely go back and I highly recommend this place. read more

My daughter had a 9am app to get her hair cut & straightened. When we got to the salon, it was closed. A lady showed up 30 minutes later explaining that she forgot her keys & we had to wait for someone else to arrive and unlock the doors. The app. started 1hr later. The stylist didn't even do her hair because she was running behind and had other clients. Also, we were charged extra because they decided that my daughters hair was curly for the regular price! The stylist who did my daughter's hair was rushing and kept using the hot iron burning pieces of her hair. Stay away! read more

Terrible hair cut I got from Marina, I'm sorry but it just looks so ugly, is uneven and the middle part of my hair is shorter than the rest and I have long pieces of hair in random spots. Luckily my hair grows fast. I wouldn't recommend this place at all. I wanted to try something different but definitely I will go back to my old place. read more

Went for a short bob! They did such a great job and I'm very happy. They were awesome! Will be going back!

The salon itself is very clean and beautiful but would not recommend for keratin treatment. I went in for a Brazilian keratin treatment (which is supposed to leave your hair somewhat straight) and my hair is just as curly as before and scalp is peeling all over. read more

I purchased a Groupon to find a new salon for regular highlights. I alerted both the scheduler at Salon 469 in Greenwich CT when booked the appointment and the stylist, Violetta, when I arrived, on time for my 1:30 appointment that I was using a Groupon. Violetta was immediately unfriendly and said it would be "a few minutes as her regular client arrived late." She made no attempt to apologize for the inconvenience or update me as "a few minutes" turned into :35 min. I decided to pull the plug on this terrible customer experience as there was no way that I would return. When I let Violetta know that I was leaving, she said "it will only be another 5 minutes," which was clearing not the case. Again, no apology for the inconvenience. Advice to businesses: Do not offer Groupons if you are not interested in auditioning for a regular, loyal customer. By the way, I now get monthly facials from a salon that I tried on Groupon and referred two of my closest friends. Also, the salon where I took my young son for a haircut 14 years again with a Groupon, is still cutting his hair as he prepared to go off to college. Big miss Salon 469. Advice to customers: Please arrive on time and tip on the full price of the service, not the Groupon price. Most importantly, reward great service with repeat business and referrals. read more

Love getting my hair done by Patricia. Came in to tone my highlights for the fall and cut/blow dry and couldn't be happier. The color is a perfect caramel for the fall/winter and the glaze makes my hair look healthy and glowing. Highly recommend this salon. read more

I bought the Groupon for keratin blow out. My hair is very thick, tangled and bleached. The salon charged me the reasonable price for the length. Patricia and Violetta did an excellent job. I am very satisfied with this treatment. Definitely will come back. read more

I went in for full highlights/haircut/blow dry and asked for an ashy blonde color (I had pics of what I wanted, which the hairdresser Violetta refused to look at and stated "just trust me") but after sitting with the the dye in my hair for over 1hr (while she started on 2 other customers) my hair color turned out white, and yellow with orange roots, yes ORANGE, roots. When I asked her why exactly my hair was 4 different colors, non of which happen to be the one I actually wanted, and to please not touch me again, she defensively snapped at me telling me it was my fault because I was "moving too much" and "touching them" (untrue). I was very offended to be blamed for her mistake. I spent a total of 5 hrs in that salon and I ultimately walked out of there in tears with soaking wet 4 different colored hair, no haircut, or blowdry (which I paid for) because I was so defeated and desperate to go home after the owner, Patricia, attempted to salvage my hair for 2 hours to no avail using 5-6 different products. read more

Salon 469 - Orange.... - Hair Salons Near Me - Greenwich, Connecticut

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Bulldozer service lacking hospitality alongside mediocre everything. A friend and I recently came in to get our haircut and colored. We were immediately met with aggressive and downcast attitudes following our presentation of our Groupon receipts. Hospitality 101 fails here. $200 later in addition to the Groupon payment my hair looked like it was colored by a colorist in training on their first day. The struggle was real, I'm not sure what else to stay. This place needs a hospitality makeover and some high quality training. read more

Again another amazing job by Patricia. This time went in for the brazilian blowout, and it turned out AMAZING. My hair is naturally curly, puffy, frizzy. I also have highlights. The brazilian didn't change my color, just made it look brighter and more amazing, and it made my hair air dry straight with the slightest waves. I have my dream hair now!!! So so so so happy with the results. I've been to multiple salons in the past and none of them made my hair as silky and straight. Patricia does the best keratins and brazilian blowouts by far!!! Will definitely be returning for my next one! read more

Horrible! I was given a price during the initial consultation. I was getting a cut and highlights, after the stylist started applying bleach she casually asked if I wanted "gray coverage". Obviously I'd want that. Never have I had my hair highlighted and the stylist ask that, it's a given. She then said that the price would go up. She added an extra $95 after the original price. I believe her name was Violeta and she was rude. I will NEVER go back. I wish I had researched more because I would have seen their 2 star rating on google! Never again! read more

Today I got a haircut and blowout with Patricia. I loved the styling and products she used. Patricia was kind and took time to explain what she was going to do. Highly recommend! (Covid- they took temperature at the door, sanitizer was everywhere, separated stations and staff cleaning) read more

I have been going to Patricia for past 3 years and she is amazing! I don't trust anyone else with my hair, especially coloring. She is expert on color! The staff at Salon 469 is always so nice, it's a great place with expert staff. Scheduling an appointment is easy and the salon is beautiful. Highly recommend Patricia. read more

Patricia is absolutely AMAZING! I've been seeing her for almost a year now and will not trust anyone else to color my hair. She knows exactly what to do with my hair and I always leave the salon feeling fabulous and BLONE :) If you are looking for a great color without damage, this is the place to go! read more

Salon 469 - Thank you for my beautiful blonde!!! - Hair Salons Near Me - Greenwich, Connecticut

Received a Brazilian blowout keratin treatment from Patricia on Friday. I washed my hair for the first time on Sunday and it came out PHENOMENAL! I have very curly, bleached blonde hair and my hair feels so healthy and amazing. I was able to blow dry it on the lighter setting to a completely straight and frizz free style which I am NEVER able to do. 100% will be returning to the salon for additional services. The other staff is also very nice and attentive. Very nice and relaxing atmosphere. Highly recommend this salon!!! read more

I initially went in for a keratin treatment, but ending up getting a Brazilian blowout on the staff's recommendation, and I was very happy with the result. Karla was a sweetheart, and both she and Patricia were happy to answer all my questions. The atmosphere is comfortable, and the massage chairs for hair washing were definitely a plus! read more

Beware of some of the employees at this salon. Luckily for me the owner, Patricia was in the salon when the Latina woman who was taking care of me after I had a purchased a "highlight, haircut and blow dry" gave me bright white highlights against my very brown hair. I looked like Malibu Barbie going to the prom in Southern California. Unfortunately, the woman told me that is what I had asked for and was very rude to me. I was uncomfortable and visibly upset. Patricia was kind enough to make a "glaze" for me which dulled the highlights but a bunch of streaky highlights remained. read more

Brought my daughter for a cut and they asked her good questions to understand what she was looking for in her haircut. Great salon- nice atmosphere. read more

Salon 469 - Hair Salons Near Me - Greenwich, Connecticut

Violet has done amazing highlights and haircut on me the salon was very professional loved it one of the best hair salons ever. I always get compliments on my hair - even WEEKS after my appointments! I have been going here for years and every experience has been great. Violet did an amazing job I highly recommend her for color and the rest of the staff there is amazing. read more

Wonderful atmosphere. Patricia was phenomenal! I showed her the color and the cut that I liked from a photo and she duplicated it exactly. I walked out feeling like a new refreshed woman! She's very sweet and kind. Definitely recommend! If I could I would give her more than five stars. read more

For starters the hair salon itself is very clean, warm and friendly atmosphere. Patricia does amazing hair color across the board, and ESPECIALLY for blondes!! :) I absolutely love it it here. I showed her a picture of the hair color I wanted and she matched it up perfectly :) read more

Salon 469 - Hair Salons Near Me - Greenwich, Connecticut

My friend got her hair down at salon 469 and was very happy with Patrica, she Recommended for me to go So I went and got highlights and a cut and blow dry by Valentina I was very happy with the service. I will recommend my friends to go to salon 469 very friendly and professional place. read more

Bought a groupon for a shampoo, cut and blowdry. I only wanted a little bit off. The woman who did my hair was very rough, not relaxing at all. She wet my entire back during the shampoo process. The lady also was not welcoming at all. When I asked her to trim my bangs and do a side part she replied "no i only part it in the middle" i did not like my haircut at all. read more

Last summer I took my daughter to see her pediatrician and commented to her Dr. how pretty her hair color was, she mentioned that she had just had it done at Salon 469. I made a mental note. Nine months later, I finally made an appointment for a color with Patricia. Gosh, I wish I had come sooner! I briefly told her what I wanted. I could instantly tell that Patricia was very knowledgeable, which made me trust her instantly. Patricia was very clear about what color would be best for me and suggested using simply organic, which is completely chemical free. She said the color would be natural, shiny, long lasting and my hair would not have that "colored feel" to it. Patricia delivered everything she promised, the results were everything I hoped for and more! My hair looks like my natural color before I got greys except better, it looks like it has subtle highlights, it's shiny and silky to the touch. I could not be happier with the results. Over all my experience at Salon 469 was great. I left extremely happy, the salon was comfortable, clean and well run and everyone there was super nice! I cannot recommend it enough!!! read more

I have now been to Salon 469 twice and I am so thankful I have found them! On my first visit they took my last minute call, (after my previous salon canceled on me), and stayed after hours for me. Now after two visits they have brought my over bleached, damaged hair, back to my natural brown with a new healthy style! Great service, very welcoming, and great pricing. Patricia and Violetta are wonderful. read more