This was my first time getting a wax and Sheila made the experience great. She was very…read moreprofessional and the area was clean. I definitely plan on coming back!

I've been going to Sheila for over a year. She does a phenomenal waxing. She's a true professional…read more She recently tinted my eyebrows and she matched my hair color perfectly. They look so natural.

Rosa is wonderful and she has some great products she makes herself. You can go on line and make…read morean appointment. The facials are the best.

First, let me say that Rosa does the best waxing. I don't want to go anywhere else. I had a bad…read moreexperience with the front desk this time where the posted pricing wasn't honored. I went this week and was charged $10 more than usual. The price is posted outside as $35 for a Brazilian. The front desk girl charged me $45 and when I showed her the sign that says in large letters that it's $35, she would not change the charge. Not sure if I will go back because I can't trust the posted prices. Very disappointed because the waxing is top notch. Never an ingrown hair.

This is an excellent location! Easy to get to, lots of parking…read more The woman at the desk was nice, they got me checked in right away. Stephanie was my waxer and she was so good. Really friendly and pleasant, very good at making non-awkward conversation. She was also obviously skilled and experienced at her job. The whole service was quick and well done. This is the best location I've been to in the Atlanta area so far. Their pricing is standard for every other EWC location and their covid procedures made me fell safe.

Even the Staff complains about management at this location, two of them left the job for that…read morereasons, I experienced it first hand last week, and even after multiple promises to rectify, this issue has not been rectified. A clear statement about the managers attention to honesty, professionalism and respecting a customers time and promises made. Issue: I had a 2:15 PM appointment and called ahead to let them know I would be about 7-8 minutes late. I received confirmation not once, but twice, including directly from the manager, that everything was fine and my appointment would be honored. When I arrived, I was checked in and told my esthetician would be out shortly. After waiting more than 12 minutes (very unusual as you get ushered in right away), I learned that the manager had already reassigned my appointment slot to another customer without informing me. Nobody told me before I arrived. Nobody told me when I checked in. Nobody told me while I sat waiting. And she left the office at 2.29pm right on dot, without informing me anything while I was sitting there waiting to be called in. Instead, I had to ask what was happening before anyone admitted that my appointment had effectively been given away. The issue isn't the scheduling mistake. The issue is the complete lack of communication and respect for a customer's time. If the manager had simply told me the truth when I called, I could have adjusted my plans. Instead, I rearranged my day, drove to the center, sat waiting, and ultimately had to leave without receiving service. Even more disappointing was the lack of follow-up afterward. Its day 7, the manager promised on text messages to email me to 'rectify' this issue and asked me not to escalate it further. She even deflected my request to give me contact of her district mnanager, her general manager and franchisee owner, as well as corporate HQ. I found all details online and now sending them complaints as I write this review. This experience reflected poor management, poor communication, and a complete disregard for customer time. I see many + reviews, and most of them appear done by bots as they all seem to speak the same language and similar tone.

I love coming here for my eyebrows , I came across them while getting food from next door and been…read moregoing back since . The quality and customer service is amazing , everything is quick and great. I don't have a specific lady I go to since all of them are amazing but a few times I have went to Asma ! Will definitely recommend this to everyone P.S get the package for the threading , saved me a lot of money

Ruth went above and beyond. She worked quickly to get me ready for a wedding on short notice. Clean…read moreand comfortable experience. Highly recommend

Arlene is magnificent. She has two locations, one in Roswell and one in East Cobb. She over 15…read moreyears experience and is licensed and trained on the latest and greatest anti aging procedures. Love my monthly visits with her.

I had never been a fan of spas, but Arlene changed that. With blond brows, it's hard for me to get…read morethe right shape, and she keeps them looking fabulous. My skin never looked better than when she did a dermabrasion and pumpkin peel (I received so many compliments!) and she did my daughter's facial before prom, which made her even more glowing in the pictures. What I love about Arlene is the personal service. She's not a chain, she's not in a strip mall. Going to Head to Toe is like going to an oasis - very relaxing. And she teaches me WHY she does things for my skin, so I can keep up the routine at home in between visits.

The best lady to have do your lashes is Patricia she makes sure they are the way you want them and…read moreI've always wanted to try the beauty mark and micro blading and she did it all I will continue to go to her for all of my esthetician needs.

This was my first Brazilian wax so had nothing to compare it to but could not have gone better…read more I felt very comfortable and it was a positive and professional experience.

Paula is amazing. She has never let me down in the 15+ years that I've known her with her…read moreknowledge of skincare and solutions for whatever problems I am dealing with. We just started some IPL along with other treatments. Love her!

Paula has worked wonders through laser therapy on some deep pitted acne scars. She's very…read moreknowledgeable about skincare. I'll never let anyone else touch my skin as long as she's available to do it!

The entire experience was incredibly nice. The person who worked on my pedicure made sure I liked…read morethe color before proceeding and the person doing my manicure paid special attention to all the details of my nails and nail color. It is a very chill atmosphere and they do take walk ins. They are efficient with their services. I'd highly recommend this place and plan to come back again on a regular basis.

This is an aging "spa" with clumpy and old polish, worn chairs, and piles of towels in the corner…read more I wouldn't mind if they had lower prices, but the services cost the same as way nicer places, like Lavish in Dunwoody. I paid for a fill and upgraded pedicure with gel. The tech didn't do the style of polish I asked for and charged extra like it was custom ombre when she did nothing special whatsoever. My nails looked ok, though, and the tips lasted til my next fill. If I always wore acrylics I'd probably have given a better review because I'd never know how badly they damaged my nails. It's a good thing they looked good because my natural nails were destroyed after. There are deep ridges down my nail bed that are almost finally grown out but there has been a lot of damage. None of my other fills did this much damage. The upgraded pedicure with massage would've been lovely, but I found it borderline creepy how the tech kept asking me "does it feel good." I could not relax when she was staring at me and asking me questions.