1. Salon 101

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    Cape Carteret, NC

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    Salon 101

    3.9 (7 reviews)
    Closed • 9:00 am - 6:00 pm

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    Services - Salon 101

    Bridal hair services

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    7 months ago

    Got an amazing cut and beautiful highlights ! Very casual relaxing atmosphere . Reasonably priced as well .

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    1 year ago

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    Stefanie S.

    Thank you so much for your review

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    1 year ago

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    1 year ago

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    Stefanie S.

    Paul thank you for your review

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    3 years ago

    Michelle did a great job. I always love my cuts from Salon 101. They care, ask questions and want to make your cut the best.

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    Stefanie S.

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    4 years ago

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    7 years ago

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    I had a massage here some months ago but they also offer other services. I had my eyebrows done…read morewith Henna tint and a full set of Hybrid eyelashes talk about your "wow" factor! I looked 20 years younger! Sorry I did not take any photos at the time because I was in a hurry that day, but I promise I will next time!

    IN ABSOLUTE SHOCK!! BEWARE!! My husband booked a Valentine's Day package for me so my massage was…read moreon February 15th at 4:45. I arrived to the spa at 4:05. When I walked in I was asked if I needed to use the restroom and then someone had walked into the restroom so I was told to sit down in the front. In the package it says to arrive 30 minutes early to enjoy mimosas and sweet treats. I did not get taken back to the relaxation room until I stood up and said something. They were too busy chit chatting than worrying about their customer. Finally I was taken back to the relaxation room about 10 minutes before my massage. When I walked in I was shocked they had camper chair for us to sit in, in a so called "relaxation" room. I literally had to chug down my drink and sweet treats before my massage. Finally the massage. ABSOLUTE worst massage I've ever received. The lady spent more time putting the mint oil infront of my nose than actually massage my neck and shoulders, which was literally suffocating. I was also told that hot stone would be included. I had maybe 5 minutes of hot stone on my back and then another 5 minutes of her massaging my back. I'm carrying around a newborn and toddler all day so that was extremely upsetting. My husband booked this massage as a postpartum gift since I just went through an emergency c section and he just wanted me to have a day of relaxation. I left there extremely upset and frustrated instead of feeling good. I ended up leaving a review that night which I've never left a review in my life. And then they replied and was told in the reply if I was open to it they'd like to discuss this further. I called the spa 3 times and the first time I called I was told I would probably just get a refund and that I would be getting a call back. Every other time I called I was given the runaround and told I would be getting a call back. Finally this morning I called and spoke with the owner. The owner was not nice at all and told me because I left a review she will not be giving me any type of compensation. She literally said that because I left a review for the public to see she will not be helping me. I didn't know that I wasn't entitled to leave a review of my experience and because I did I will not be helped. Absolute insanity. Worst customer service and WORST "spa" I've ever been to. Stay away from this horrid place.

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    Had a great experience here! Immediately was greeted and helped right away, they also offered…read morecoffee and water and honored my appointment right on time! Taylor was my stylist and she was amazing! I got a cut and style and she did such a great job. Super professional, when I asked for opinion and expertise she offered such good insight, never overstepped and overall is someone I would 1000% trust again for all my hair needs, looking forward to returning! The salon itself was super clean and cute. I love when a salon has a good atmosphere and cute decor because it makes the whole experience feel so much more luxurious for a nice self-care day! Reasonable prices and an overall great experience!

    Title: Disappointed by Complete Lack of Loyalty and Flexibility for Long-Term ClientsI have been a…read morededicated client of the Swansboro Wild Olive Salon location for over three years, making the 45-minute drive to visit every three weeks. I held this establishment in high regard and trusted them completely. Unfortunately, today that relationship was entirely broken.Due to an unforeseen emergency, I was running 14 minutes behind. I called while on my way to give them a heads-up. Despite my years of loyalty, I was rigidly told that because of a 10-minute late policy, I would be turned away because they were slammed for the 4th of July holiday. I even offered to skip my blow-dry to make up for the 4 minutes, but was told my stylist Grace was already overbooked.I was literally moments from pulling into the parking lot, begging to be seen, and was still turned away. Turning away a client who frequents your business every three weeks over a matter of four minutes--especially when a compromise was offered--shows a complete lack of integrity and customer appreciation. It is tasteful business practice to value relationships over rigid booking windows. Because my loyalty was not acknowledged, I have canceled all of my upcoming appointments for the next several months and will not be returning.

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