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    Sally Beauty

    2.7 (7 reviews)
    Open 9:00 am - 7:00 pm
    Updated 2 weeks ago

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    La ti Da Salon - So natural

    La ti Da Salon

    4.2(39 reviews)
    1.4 mi
    $$

    Gave me the wrong hair treatment and didn't tell me…read more My experience with Kayla Wood at La Ti Da was unbelievable in the worst way. This was my first time seeing her, and she was recommended by locals on Facebook for Brazilian Blowout treatments. I walked in expecting professionalism. What I got was the exact opposite. I made it painfully clear, multiple times, when making the appointment and in person, that I wanted the original, stronger Brazilian Blowout formula, not the light version. She looked me in the eye and assured me over and over that she'd be using the original formula. She literally even told me that she had to source the original formula for my appointment from someone outside of CA because CA no longer sells the strong original formula. Fast-forward a few weeks, my hair looked nothing like a real Brazilian Blowout. Frizzy, wavy, dull--nothing even close to the results I've had for 15 years with other stylists. I've had approximately 25 original formula Brazilian Blowouts over 15 years so I know exactly how my hair reacts. So I reached out privately and politely via text, asking her for her advice, her opinion, and asking if maybe too little product was used and if next time she could use more. I also sent her pictures of my now wavy, frizzy hair. And that's when SHE CASUALLY ADMITTED SHE'D ACTUALLY USED THE LIGHT VERSION--the exact product I told her I did NOT want. She never told me this during the appointment. Not a word. I only found out because I asked. There's nothing "miscommunication" about that. That is a straight-up undisclosed product swap. But the absolute icing on the cake: when I politely asked for a PARTIAL refund (I was willing to pay for her time but I wanted a partial refund because I now have to pay someone else to redo the correct treatment), she refused... and then sent me a message saying she'd filed a police report! And if I contacted her again she would file an additional report for harassment. Over what? Me asking why she used a completely different formula than the one she promised? And as unbelievable as that is, something additionally wild happened during the appointment. While she was in the middle of my treatment, she made a personal phone call right next to me asking her husband how much he'd been drinking and telling him he was too drunk to pick up their child from school. I just sat there stunned, stuck in the chair while she had this whole conversation inches from me. Meanwhile we weren't done with my service, and suddenly she had less than 30 minutes to get to the school herself. It was chaotic, unprofessional, and honestly uncomfortable. Now, after telling me she had filed a police report, she claims I "left before the service was finished" and is using it as an additional excuse. That is absolutely not what happened. I did exactly what I've done for 15 years with every Brazilian Blowout I've ever had -- I chose not to have the stylist do the second wash because many clients prefer to leave the product in longer so the treatment sets better. Every stylist I've ever had has offered that option, including Kayla. She even told me a lot of her clients prefer to leave with the product in. So to see her later twist that into "you left in the middle of the service" was incredibly disappointing, especially given that the real issue was that she used an entirely different product than the one I requested in the first place. I've never in my life dealt with a stylist who changed a product without telling me, admitted it, denied it, and then tried to intimidate me for asking about it. The whole situation went from disappointing to surreal. I'm leaving this review because I wish someone had been brutally honest before I booked. If transparency, professionalism, or basic respect matters to you, please think twice. I definitely won't be going back. Edited after owner response: I'm posting this because the salon's response doesn't reflect what was actually communicated to me. I was never told the formula I requested was illegal--Kayla told me she had sourced the stronger formula from out of state and confirmed she'd be using it. I only learned otherwise yesterday when she acknowledged in writing that she used a different product, which contradicts the public response. I was also never offered a free correction, only asked to "come in and talk," which didn't address the issue. And how could they "correct" the service when the original service I requested wasn't performed in the first place? I have everything in writing, and my review reflects the actual communication. I even tried to resolve this privately with a 50% refund request since the wrong product was used, while still compensating her for her time. Kayla responded saying the salon does not offer refunds and she had filed a police report. It's unfortunate the salon chose not to resolve this professionally and privately.

    I went in for a bleaching service and my experience with Heather was extremely upsetting. Before my…read moreappointment, my hair had volume, sat well on my head, and did not constantly tangle. During the service, Heather aggressively backcombed my hair and began the bleaching process. Almost immediately, the top of my head became completely flat, and since then my hair no longer sits right or has any natural volume. The texture and behavior of my hair changed significantly after this appointment. I also want to mention that I have a sensitive scalp, which I communicated during the service. Each time I said "ow" because my head was hurting, it was brushed off and laughed at instead of being taken seriously. That response felt unprofessional and dismissive, especially while a chemical service was being performed. This experience left me uncomfortable both physically and emotionally, and my hair has not been the same since. I would not recommend this business to anyone who cares about their hair health or expects their concerns to be respected during a service.

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    Sonora Oral & Maxillofacial Surgery - Dr. Bouchoucha

    Sonora Oral & Maxillofacial Surgery

    3.3(12 reviews)
    1.1 mi

    This office was superb! A year ago on Tuesday (March 25th, 2024), I was in their office for a…read moreconsultation. However, at the time, I could not afford the procedure as it was out of network for me. I contacted my insurance company and since no surgeons in-network were within 100 miles of me, they billed it as in-network, so I could finance the rest. I had surgery on Tuesday (March 25th, 2025) to have all 4 wisdom teeth removed (late bloomer - I'm 26). All 4 teeth were impacted with 2 pushing against my sinuses, and my bottom two growing along my nerve. My bottom left wisdom tooth actually grew to the point that the root wrapped around my nerve. I was very scared to have this procedure done, as I've never had surgery or been put to sleep before. However, literally every single staff member made me feel safe and comforted, and tried settling my nerves as best they could. They were phenomenal. When Dr. Bouchoucha entered the room, he had a calming presence about him. I trust his expertise, and his bedside manner was impeccable. I felt much calmer after he spoke with me and helped ease my worries. I don't even remember going to sleep, but when I woke up, I was happy and barely noticed I had even just had a complex surgery. Dr. Bouchoucha was at my bedside and very gently coaxing me out of sleep, which felt nice to be brought back so calmly and gently. My healing has been going well, and Dr. Bouchoucha even called me the same night as my surgery, after hours, to check on me. When I called back today to ask some questions, he was quickly available and very helpful with his advice and guidance. Overall, this office is incredible. I wouldn't have wanted to go anywhere else, and I'm really thankful everything worked out so I could go here. They gave me everything I needed for my post-op recovery, and even a few unexpected, but very appreciated extras! Everyone was thoughtful and considerate and was sure to make me feel safe, and answer all my questions! They all even wrote in a little card for me that I found after my surgery! Such sweet and genuine people. I highly recommend going to this office - especially for a complicated wisdom tooth surgery like mine! They put me well at ease and did an excellent job with my operation!

    Great bedside manner. Good with youngsters. Wisdom teeth removal. Great work. No complaints…read more Friendly and efficient office staff.

    Sally Beauty - cosmetics - Updated May 2026

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