Let me start by saying that I love Sally's and their products. I get my shampoo and hair color here frequently.
But I went in this particular location because I was in the area, and I really needed hair color. Just from a customer perspective, when I walk into a store especially if it's on a smaller scale, it would be nice to be greeted. But apparently the employees were too busy arguing with one another to even bother to notice customers. I really needed help but I was very hesitant about asking for anything especially after hearing them.
But I decided to stay regardless.
However while I was on the the aisle the hair color was on, one of the employees who I just overheard arguing, showed up on the same aisle and started stocking shelves. She did not look up nor did she ask me if I needed any help. Unfortunately, that was my cue to leave that store immediately. There's another store closer to my house that has a lot better customer service.
I felt compelled to write this review, because this experience really bothered me. read more