Based on our initial experience, I'm not at all surprised by the low star reviews. If you do go,…read moreask for Lauren (prestige beauty advisor)! Having said that, my friend and I walked in and were not greeted at all or approached by the two employees standing near the door, talking to each other (instead of to customers). ‍ My friend and I had been wandering around for a bit when darling Lauren came up to ask if we needed help. Next thing we knew, she helped us find what we needed and had my friend sitting there at the "beauty bar" area and was helping her match foundation. I'd seen a sign about tips nearby but, when I tried to give her a cash tip when she was done, she said she couldn't accept it. Way to go, Lauren. Give that girl a raise!

What I saw from this location was completely unacceptable. I am extremely disappointed not only by…read morethe conduct of the employees, but also by the way management reportedly handled a complaint about that behavior. I came across a video from someone describing her experience at this location. Afterward, an employee named Eliza allegedly created an account specifically to mock and cyberbully her online. Instead of responding to criticism professionally, the situation apparently turned into personal attacks. The customer then contacted the location and spoke with a manager named Heidi. According to what was shared, Heidi said the employees had all seen what happened, yet rather than addressing the employee who allegedly harassed the customer, the customer herself did not help or make any attempt to take it down. That kind of behavior from both employees and management is disturbing. A customer should be able to share a negative experience or make a complaint without worrying that employees will ridicule them online, insult them, or talk badly about them behind their back. Based on what I saw, I would seriously reconsider supporting this location. The way a business responds to criticism says a lot about its culture, and this situation showed an alarming lack of professionalism and accountability. *update* I found out this was actually an older account, not a new one. I did speak with the manager, Heidi, and she told me she was going to look into the situation. However, shortly after that, the same employee, Eliza, posted another video with another employee, Kenzie. In that video, they appeared to backtrack part of the original story while also making new claims that this woman had been using products, touching things, and that this was the reason she was asked to leave. Those are serious accusations to make publicly, especially without showing any proof to support them. Instead of calming the situation down, this made everything worse and created even more reasons for people online to attack her. This is simply not how employees representing Ulta should handle a customer situation or complaint. It comes across as extremely unprofessional, and continuing to post videos and make additional accusations publicly only damages the credibility of the employees involved and the reputation of the store even further. Also still no attempt to stop her followers and friends from not attacking. I am not picking sides, just pointing out that how this store, employees and manager are handling this situation is wrong.

Came to their storefront the other day and was able to sample some new products. I love their…read moreprotein powder and all of the variations of flavors. I haven't found one I haven't loved! My favorite is the strawberries and cream because it's so creamy and tastes like a milkshake. Their proteins do not upset my stomach or make me feel bloated. They are very creamy and do not have a chalky flavor either. I've tried so many flavors and love them all. Their blue Hawaiian electrolytes are so tasty too. I love the clean ingredients and feel good about putting these products in my body!

Beautiful (and convenient) location for this company - their very first storefront!…read more There's a reason why everyone has been so excited about their products, and they keep expanding their product line. My go-to (#1 pick) are the protein powders. It tastes delicious, and do not upset my stomach whatsoever. Gorgeous interior decor at this location and very welcoming. I'm eager to try the rest of their products!

One of the least impressive Sephora locations. I honestly usually just buy my makeup on their…read morewebsite and have it shipped to me directly, but when I've been at the mall lately, there is always something new I want to try and see in-person: First off, this location is definitely smaller. I've actually never been assisted while shopping here either. They usually are out of anything I want to try or purchase. Josh save yourself your time and purchase online.

Went in this week to buy my first non-elf makeup products!! Kelsie was the best!! So sweet and…read morehelped me find a couple products I absolutely love. Love her!

Good price for a perfume. The customer service is awesome and fast. I asked questions and I got the…read moreright answers.

Unfortunately, this Sephora store doesn't hold Bobbi Brown products as it is a smaller location…read moreinside of JC Penney. When I arrived, the employees seemed hesitant to help, and I had to specially go up and ask one of the employees for help. When I asked her regarding concealer shades, she was very uncertain with my shade and seemed to lack knowledge of the products. I was quite disappointed with the service, and will only be coming if I know what products I want and whether they hold these products at this store next time.

Stopped by randomly walking in Provo and so glad I did. Such a school store to see with some much…read moreto offer!

The couple that run this store are very nice and kind. I walked in randomly and they let me browse…read moreleisurely and answered all my questions about the products. Some of the conversation was very meaningful, about life and traveling. The store name is Taylor Made I believe, not Taylor maid. Taylor is the surname of the owner. His family is one of the oldest residents of Provo, if I remember correctly. I recommend visiting the store.

I needed to replace a couple of felt men's hats. I recalled walking by here and seeing their…read morecollection of men's hats and caps. They were able to properly size me and provide, two tradtional felt hats at reasonable prices. I am pleased.

Wonderful little shop with very helpful staff! Love their products, everything you could ever need…read morefor the care of a moustache or beard.

The worst pharmacy I've ever dealt with. Never have anything in stock, phone call wait times are…read morehorrible, staff is rude. I absolutely hate going here.

worst store ever to get a prescription never answer the phone finally gave up two hours later with…read moreit trying let the sit there and nobody ever answered it and get your prescription days. I would definitely go to another Walgreens this one. I don't know how they're even in business.

by far my FAVORITE beauty supply store and by far my favorite location!! i love all the girls that…read morework here! they are always so so helpful and everything is always clean and organized! the only place i go for all of my beauty supplies for me and my clients!