Disappointed. Stay away! Absolutely disgusting business practices, and terrible customer service. I went into this location late Friday to purchase a pair of clippers, only to find they were used and returned and resold to me. I got home approximately 30 mins after purchase and immediately called and explained the shocking discovery. The sales person that answered the phone apologized, and took my info. She had to call the manager, which is understandable. She called me back and was told I had to call their 800 number, which I did. After an 87 min wait, I was told that all sales were final on clippers. The customer service rep also told me to contact the manufacturer....that's ridiculous. The manufacturer didn't sell me the clippers directly. The manager of this location did nothing except pass the buck. If I wanted a pair of used clippers I would've gone somewhere else. You have distinguishing business practices, and piss poor customer service. In my opinion you should be investigated for endangerment of public health. Your poor ethics put me at risk during a volatile time. I'll never shop in another Sally's. I urge you all to stay away! She only cares about her profits! read more