Went in to look at dyes and had already picked out a bleach kit to do my hair, the sales associate had approached me told me I didn't want that kit and handed me a tube of bleach instead which I thought was odd but figured she knew more about hair products so dismissed it and put back the kit. I had seen her also give the customer before me the same tube so thought it was just a good product. I was wrong, I had realized after I had gotten home to do my hair and the bleach didn't work at all that she most likely just had to make a sales quota. (Had to go buy a bleach kit from another store) She had also helped me pick out two dyes a blue dye and black. Neither of them turned out the color they were suppose to the blue came out grayish and the black came out reddish brown. I ended up just going to Wal-Mart and buying dye there after these products failed and came out awful. Long story short probably never going to buy their products again after wasting $46 dollars on garbage products. read more