I'm going to make this short and sweet, I have shopped at this Sally Beauty store for over 10 Years. Recently they have had a change in employees, and since then every visit has been a nightmare. During my visit today, i was confronted rudely when asking for prices, lied to about promotions, lied to about return policy, In addition, previous visits I had to listen to vulgar language being used throughout the store, and use of cellphones to engage in arguments with others. When Denise worked there, and Michelle Biviano Farley worked there, it was nice to shop. Now as I enter, I am subject to insane loud, thrashing music, rude cashiers, and the store never has any products available. If you shop here, beware to be insulted, argued with, and subject to conversations you really don't want to listen too, but cannot, because the employees have thier phones on speaker... ughh! I emailed cooperate and I am speaking to a DM tomorrow read more