I saw Dr. Tofovic. He was great. I'll give him 5 stars on another review.
The office and staff however, not good.
I called ahead to confirm that the office took my insurance, but they said that I could find that out from my insurance company. I've never had a doctors office refuse to confirm my insurance before an appointment. That should have been my first clue.
The staff were noisy and not helpful. They said they couldn't look up my insurance to see what my copay was, but I'm fairly sure they can. If they can't, then why do they need two receptionist?!
The office was chaos. People were in and out, up and down, and yelling down the hall to each other. There was no door on my exam room and as it was right across from reception, I felt that everyone was in the room while I was getting my teeth polished. 3rd World experience in the loop - sheesh!
And the teeth polishing... ugh! The hygienist didn't rinse my mouth between the polishing and the flossing so all of the little granuals from the polish just got pushed down into my teeth making my mouth feel dirtier.
So now I'm sent home with a dirty mouth and a looming bill (for a $20 copy, probably, since I have good insurance). read more