After interviewing 3 different window replacement companies, we were most impressed with Ty's…read morepresentation from Zen Windows. He was up front with pricing and the quality of his product. The construction of Zen windows had a superior quality than the other windows we interviewed. Installation by Marcos and his crew was efficient and professional. Window installation was quick, while making a difficult job look easy. While selecting for a window company can be daunting, we searched through the internet for window ratings and found Provia Endure Windows to be highly rated. Lifetime warranty for the windows and installation also were deciding factors for us. Curb appeal, value, comfort plus improving energy-efficiency and security added value to our house. 38 windows replaced by Zen Windows.

I'm a first-time homebuyer and purchased my house in March 2021. While the house was in great…read morecondition and had recently been renovated, it still had the original wooden windows that were installed when the house was built in the 1950's. While I appreciated their history, classic look and the fact that they were still in good shape, it was clear they needed to be updated. I contacted several window companies around town, both local and national establishments. After being put off by some of the high pressure, in person sales tactics other places had, I found the approach that Brian and his team at Zen Windows very refreshing. I also saw that they were voted Best in Charlotte by Charlotte Magazine in 2020, and I wanted to support a local business if I could. Brian was very generous with his time, and it only took a few phone calls with him and a quick visit from his installer to get measurements for them to have all the information they needed. I was impressed with how simple and straightforward the process was. Another huge selling point was that I wouldn't have to pay anything until the job was complete, a big difference from other companies. The turnaround took about three months for the windows to be built, but I would chalk that up to COVID, supply chain issues and increased demand for home projects because of the pandemic rather than anything on Zen's end. Quoted turnaround times at other businesses were similar. Once the windows were ready, Zen sent a simple three man crew to my home to perform the installation. Each gentleman on the crew probably had 30-40 years of window installation themselves, so as a team they were pretty capable. In just two quick morning sessions, my windows were complete! I'm extremely happy with the end result. The windows are fantastic, incredibly easy to use, they look great (black exterior FTW), and I can already tell they perform much better than the old ones. Brian and his team did an outstanding job, and I would recommend them to anyone looking to upgrade their windows!

I hired this business to take out a very large piece of glass in an historic building in downtown…read moreand replace it. It had to be ordered and then fit to the copper frame. The came through on time and on budget. I could not be more pleased. They have my business in the future..

This was our first time using this company and our experience was terrible…read more When we dropped off our garage window to have pane replaced, John told us they could replace one pane of glass in the double pane window for $26. A week later when we stopped to see if it was done they had broken the other pane of glass trying to get broken glass out. On this day the lady working who had a terrible attitude and ran down every other employee that worked there stated it would now be $68 to fix, even though they broke the 2nd pane. She stated it would be another 7-10 days. So we go back in another week and it still isn't done, so we wait while the guy finishes it up. While we are waiting, we ask for an invoice and was told by the guy in the office who stated he just does the computer work that they don't do invoices. So we ask if we can pay while we wait, he states using a card? we ask how much our bill is and he replies I don't know. How can we pay if nobody knows what the total bill amount is? Ridiculous! We get home and one of the latches to lock the window with is broken off. They were both on when we took the window in. This business is poorly ran and no customer service or professionalism. WE will find another glass to do business with in the future.

We used Zen Windows to replace our 40 year old single pane wooden windows. The process from quote…read moreto install was smooth and easy. Everyone (Ty, Scott, Sandy and Marco) was great. The communication was outstanding. Install of 20+ windows was done in about 6 hours. All our questions were answered promptly and any issues were brought to our attention immediately. If we had more windows to replace, we would not hesitate to use Zen again. Their products and people are fantastic. We highly recommend Zen Windows.

I live in a townhome with older wood windows that were constantly getting stuck and very drafty…read more When I was shopping around I happened to run into Zen on the nextdoor app. They have great reviews so I decided to add them to my list of quotes The process to get a quote was nice and smooth and their pricing is very competitive. During installation I found that the screens had holes in two of them and there was a large deep scratch on one of the windows When I called they sent someone out immediately to correct the issue. I get a lifetime transferable warranty and now that it's winter, I can tell they are much less drafty. I'm very happy that I can open my windows now and windex both outside and inside. If you are looking to get your windows replaced I would definitely put Zen on your list for a quote. Good luck! Shawna B

I reached out to a couple of places but this one was very responsive. They immediately booked…read moresomeone to come out and do the assessment. Assessor sat down w me and went over a couple of options. He showed med videos and brought samples of the material that the door was made out. Then, Ms Carla was very communicative to walk me step by step of the process and answered all of my questions. She communicated via email, text messages and phone calls to always keep me informed. Someone came out again to take final measures to order my new back door. Kyle came out and did an outstanding job in an efficient manner. He was very pleasant and professional. The value was great for the quality of the service, time efficiency, and reliability of their product. I would recommend them to anyone if you are thinking about replacing a door. I rated them 5 out of 5!

The contractor group was very professional and did excellent work…read more There were issues with the communication and rescheduling which happened 2 or 3 times. This was our only frustration/complaint.

Absolutely amazing service! The quality of the windows is amazing and the end result is more than…read morewe expected! Our home has been transformed, and their quotation was over half what others estimated within the marketplace. You cannot beat their pricing quoted and billed, and the installation was seamless. So happy we chose Arc Energy!

One of the my best experiences as a homeowner has been working with Arc Energy Systems. They are…read morehonest, provide quality products, and are a joy to work with. Thanks Noah and Tonya and the installers!!

We had our porch enclosed by CHI. From start to finish it was very smooth and looks fantastic…read more The crew kept our job site clean of debris daily we did have a small issue and it was taken care of asap and they kept us informed daily on the process. Thanks again CHI. We will be calling for windows in September.

From the owner: Beyond providing top-notch products and expert installation, we stand firmly behind our work with a…read morededicated Team and unwavering commitment to honoring warranty and guarantee promises gives our customers peace of mind, knowing that we’re here to support them every step of the way.

Not sure they are still in business. They were exceptional in prior years - total construction…read moremanagement!

A fisher Construction is simply the best around. They do a job right and better quality work than…read moreanyone I know. I would trust them and would encourage others to give them a try to earn your business. They give back to the community and support our military among many things. Good Folks to deal with.

White Horse Construction is working on my shelter for the homeless and they have made it look so…read moreBEAUTIFUL! They are so nice and they gave me a great price. I am having more work completed and they will be the one I trust to do the job. If you want a good job by a great set of men, call WHITE HORSE CONSTRUCTIO.

From the owner: White Horse Construction "When you want to ride with the Best"…read more Offers you over 25 years of experience. Our work is clean and professional. When you choose us, you will see the difference and your guest will notice the professionalism. All estimates are free and we make sure our customers are satisfied. Let us fix your windows, doors, siding, concrete, remodeling and more. When you call us, you have called the best no need to call anyone else. Thank you for riding with the Best, white horse construction.

I went with Ruso Installations for gutter cleaning and am very pleased with how the job turned out…read more Ruben was responsive to messages, and he offered a fair price. He and his associate got all the leaves and debris out of our gutters and cleaned everything up in about an hour. He also texted before/after pictures so I could see how the job went. I would not hesitate to use this company again.

RUSO Windows & Gutters did an amazing job installing my gutters. Ruben, the owner, is professional…read moreand really knows his stuff. He explained everything in detail and patiently answered all my questions. He quoted me a very fair price and honored it (unlike a lot of contractors that try to jack up the price after starting a job). Ruben takes pride in his work and is dedicated to making sure his customers are happy with the end product. I definitely recommend RUSO.

Did a awesome job on our house the roof looks great they knocked it out in about a day reasonably…read morepriced and very professional

Wimmer Siding and windows just installed all new windows in our home (28 windows total). They were…read morethe lowest of the FOUR estimates we got and did a great job installing high quality windows. The owner, Joel, is a man of his word, responsive, and stands behind his work. Very happy to have found this company.