A perfect, relaxing experience! The entire place has a superb atmosphere and some of the cleanest,…read moremost well put together facilities you could ask for. I really enjoyed the decor! With the spacious facility, it really gives the space the vibe you want in a spa. Checking in was a breeze, and after a nice quick tour, we were situated in our rooms. My wife and I both did it. It is not shared, so we were in separate rooms. You could probably request to be in the same but it would be pretty tight. But solo it is incredibly spacious in the booths. The infared sauna gets warmer than some versions, so you can have them up near 170 more like a traditional swedish sauna if you like. The halo therapy was the first for me and very unique. Salt therapy I know is very useful, but to have the medical grade salt in a closed room is a very different experience. I could see it really helping with COPD and asthma as it's claimed to do. You really can't beat the full facilities they have. With the little spacious lounge area to recuperate or to take a shower after. Free refreshments available to recover. (And some specialty drinks available for purchase in bottles near the front) Combine that with it's convenient location right off 77. Perfect for anyone like us who travels down to Charlotte frequently.

My wife and I wanted a place we could go to unwind, as having two kids under 3 years old is pretty…read morestressful. When we talked to the owner about signing up we said we were nervous because we weren't sure if we could afford it or if we'd have enough time to get away. She assured us that if it didn't work out, we would be able to cancel. Well after not too long, we realized that we really didn't have enough time to go to the spa to make the cost worth it with tight finances. We contacted the owner to let her know we wanted to cancel, however, our payment for the following month processed just earlier that day. After talking to her she said she would cancel our membership and refund the following month's fee. A month went by and I never received the refund. We called several times with no answer from anyone at the establishment. Eventually my wife talked to the owner who said she changed her mind and isn't refunding us and will give us a voucher instead. We explained that she already promised us a refund and therefore it was inappropriate to change her mind, especially without giving us a courtesy call. I then called back numerous times to discuss the matter further, however, no one ever answers the phone and on rare circumstance they do answer I'm told that I will be called back and no one ever does. They also tell you that before you go to the spa you should call so they can set up the equipment so it's ready when you get there. However, that means someone actually has to answer the phone, which we already established never happens.

In the area on vacation. Fantastic experience for my daughter and I today. We both had European…read morefacials. I cannot tell you how great my face feels. They also offer massages, yoga, and a salt cave. Whether you're local or visiting, please check them out.

How relaxing!!! The music and environment does so much for your soul and that's not to include the…read morebenefit from the salt!! My teenage son was feeling under the weather so we went to re energize him! Also took my daughter who enjoyed as well. Highly recommend!

Very clean, peaceful and serene. A hidden gem. It's nice to have the infrared option as well.read more

In short: DO NOT recommend. Longer version: this business prioritizes money over customer…read moreexperience. The "great deal" membership requires cancellation within 30 days, which locks you into paying for at least two months. There are ZERO reminders of upcoming charges, so if you don't cancel the exact day it renews, you're billed again. I was charged for January without realizing it and never used the sessions. They refused to refund that month saying since they have my signature on the agreement, it is all on me. However, one of the employees told me I could bring in family or friends in February to "make up some of my money." Yet, when I tried to bring my husband and a friend just once, I was told I had to pay. When I reminded them what I was told, they claimed I misunderstood and said, "you don't seem to understand that we're running a business here. We're not giving out free sessions to everyone." Ending it with a phrase: "this is ridiculous. Just bring whoever you want!" I was left feeling stupid and like I was trying to take advantage of them. The dismissive tone, failed promises and lack of understanding were so disappointing that I immediately said I won't ever be back. I felt misled and taken advantage of. My family has been to other salt spas before and this one is by far the worst experience we've had.

The infrared saunas are well maintained and feel amazing. The salt room was unlike anything I ever…read moretried before and was so cool! Like the beach at night and the salty sand floor was a great immersive experience bonus. The owner is so well educated on both subjects of salt and sauna, I learned so much without feeling overwhelmed or pressured to buy a membership but walked away understanding the benefits of doing so. Will definitely be back and will be making this part of my wellness routine!

My boyfriend and I needed a little RNR, so we wanted to give Arden Salt Room a try after seeing…read morethem on Instagram. Let me tell you, this was the best relaxation session I have had in a long time. I felt more awake and well-rested than a literal 4-hour nap! We had the best conversation with the sweetest woman in the whole world while we were there, Barbara, I believe! (I was so relaxed so I apologize if I remembered the wrong name!) Barbara you are amazing and made us feel so welcome on our first visit! Ashley, the owner, was so kind throughout the booking process! Our salt room buddy was so kind and welcoming as well. We all mediated and napped! We absolutely cannot wait to come back!

This is a really amazing family owned business with an extremely knowledgeable staff. Renate is so…read moreeasy to trust, with a background in nursing, and has a personality that made me feel like I never wanted to leave. I just want to be related to her and get to hug her everyday! Most importantly, I left feeling extremely comfortable versus how swollen I was coming in. I highly recommend them and wish I could bring them to NY with me.

From the moment we stepped through the doors, we felt warmly welcomed and in the midst of…read moreprofessionalism. Dave is amazing with his knowledge and skill of the high tech magnetized pulsing. My wrist has not felt this good since 2019 when I broke it. He also did amazing therapy on my knees and hips. The best way to describe it is my body feels free. I enjoyed learning new things about health and healing while visiting with Victoria. She is so smart creative and beautiful. Renatta did a lymphatic massage for me, and I was feeling energized before I left her room. She is so delightful and knowledgeable. They all are such peaceful, encouraging people with a high standard of excellence. We bought the big package and will be gladly traveling 2 hours for our next treatment. My husband is feeling so much better. He has had back surgery and 11 years later broke his back when his tractor ran off the side of a mountain. The Dave treatment makes him feel like dancing! Thank you!

I had been curious to try the salt cave experience. My husband gifted me the sauna and cave…read moreexperience for Valentine's Day. They did a good job of answering my questions when I booked since I was a first timer. The place has a calm vibe and everyone was really nice. The sauna is small so I was in it by myself for 30 minutes. They have a privacy screen and a light color benefit. It was very relaxing and I was enjoying trying the different light colors. The cave holds about 8 people and you sit in a reclining chair. It is dark and they play meditation music. I really enjoyed this part. I was very relaxed and did feel energized. I had some tea after. I would come back in the future.

I have been going to the Salt Cave at Himalayan Hideaway for a few years. The owner, Chrissy, is…read morekind, gracious and knowledgeable. The main event is 45 minute session in the cave- good for allergies, respiratory issues, and inflammation. There is also an infrared sauna and personal salt dome worth trying out. And she always invites you to put your feet up and have tea in the tea room afterwards.

Great experience. Nice facilities, helpful staff. I always come out relaxed and ready to goread more

My boyfriend purchased a spa package for my birthday. What a guy!…read more He purchased the big package so I was here for several hours of pure bliss. I had a massage, facial, scalp massage, and sat in the beautiful Salt room. Tatiana has magic hands!! I had just returned from a Jeep weekend and was sore from the ride and trail ride. The massage felt incredible. My favorite was relaxing in the Salt room with a pot of tea. I can not recommend this place and Tatiana enough.

I had a wonderful time here. Tetiana was great! We was wonderful at communication. I was able to…read morebook a package that consisted of a facial, massage, and salt room as well as a few other things. The massage was one of the best I've had in a really long time. My facial was super refreshing and I felt so clean! The salt room was relaxing. She told me I could stay in there as long as I wanted. I wish I could of taken up on that offer but I had to get my kids haha. I will definitely be back!