Central valley marine is a great store Danny has help me finance a couple boats over the years…read morenothing but accolades for the place their service departments OK but central valley marine that the sales department is nothing short of stellar talk to Danny he'll take care of you.

Super happy with my purchase of my 2018 Malibu 22mxz from CVM. Danny was upfront and didn't try and…read morejerk me around on the price like the other dealer i went to. The service dept is top notch. All the guys there are great. They got my boat in and serviced quick. I had a few warranty issues that they went above and beyond on to take care of me since i had a trip coming up. Overall a great place to deal with and i would highly recommend buying and getting your boat serviced by Central Valley Marine.

Big shout to the worker Melanie. Super nice and provided excellent customer service for my family…read moreand I. Thanks again for today.

Scott is super helpful and very nice. We had gone in looking for a relief band charger which they…read moreunfortunately didn't have, but he went above and beyond for giving us advice and helping us prepare for our whale watching trip the next day.

None of the staff members were wearing masks in the back rooms today. Like COVID doesn't exist…read more They did put the mask on when one employee walked out from behind the glass, but I also watched a guy carry stuff out and interacting with customers without a mask. Not wearing a mask is basically saying you could care less about your customers and the people around you. As the US passes 200,000 deaths today, I expect more from all of you.

I originally tried to get my hitch installed by U-Haul but after over 3 months of waiting for the…read moreparts to come in they still didn't have them. Coworker recommended Johnson Associates and within 5 days I had an appointment to get my hitch installed. Dropped my car off and within an hour they had called that the car was completed. Hitch looks good and can't wait to use. Every employee was kind and professional!

Look no further, these are the best in the business!!…read more Excellent service & professional work! Bought two 1993 jet skis that haven't been ran since 2007!! Called numerous places throughout Northern California but was turned me down everywhere because they are 10+ years old. Found NorCal watercraft on Yelp and decided to give them a call to see if they can inspect & do a much needed tune-up in hopes of being able to run these skis before the summer ended. They said no problem bring them in . They were up & running within a timely manner. Took them to the river this weekend & they both ran great like new. They also educated me as I am a beginner with water-crafts, what to do & look for, how to properly winterize, and answered all my questions. Highly recommend!!! They have earned my business forever!!!

I have two jets skis a 2005 Seadoo GTX and a 2005 Yamaha FX Cruiser. I took them both in for an…read moreoil change and tune-up but also had an issue with the Seadoo start/stop switch. I was pressed for time and had a small window to get this done. I called and spoke to Nathan and he was able to accommodate my schedule and get the job done and on time. A bit about the service. I did receive a call from Nathan about my jet skis and he was able to thoroughly provide a status and clearly explained what he found. My main concern was the switch, he tested the switch and the relay and everything was good. He told me how to rectify the problem and did not recommend changing any parts. I asked about replacing with new parts and he told me it would function the same. I appreciated his honesty and was pleased he did not take advantage of an opportunity to make more money! The customer service was outstanding! I talked to both Nathan and Marina and they both were nice and pleasant. When I arrived they both greeted me and helped me unhook my trailer. When I came to pick up my jet skis, Nathan showed me my old parts and explained what was done. Marina took my payment and they both assisted with hooking up my trailer. I definitely will be back to winterize and service my jet skis. Great job Nathan and Marina!

Bought a new set of Konig Snow Chains only to not be able to use them due to defective components…read moreout of the box. I was advised by the employee to go through a warranty claim despite chains being unused and purchased a day before initial attempted use. Now I'm stuck with nearly $900 snow chains I can't use 2 stars because the initial point of sale was smooth and the employee was friendly and knowledgeable. Follow up call was more a "We won't help you. You're SOL, go to manufacturer" interaction.

Second time buying stuff from this store and using their service for install. Great quality…read morecustomer service! Top quality brands. Extremely knowledgeable staff as well

Friendly knowledgeable staff. If your looking to support…read morelocal fishing stores. This one is it.

[This review was from back in 2018] Bought a brand new Ranger bass boat here. They are really good…read moreat getting you credit and getting you all signed up to pay for the boat. I ended up foolishly paying $1,200 more for a fish finder that turned out to be a bait and switch. The Lowrance fish finder, as you can buy it as a consumer, has both sidescan and downscan features. The wrong transducer was installed in the boat. It was an total pain to get this point across to Richard. I sent many emails and photo proof that it was the wrong transducer. Apparently it takes several weeks for C&C to send emails to Ranger and I was told to, "Please be patience [sic]." After bugging Richard multiple times (actually about literally 30 emails), he finally got Ranger to agree to install a new transducer. I naively assumed they would install the sidescan AND downscan unit, which is the common version available to the consumer. But then didn't. I drove for five hours to have them install a transducer than only had downscan. And I didn't figure this out until I was on the water. I would have gladly paid the difference in getting the right unit, but Richard/Ranger again baited and switched. On top of it, he tries to make the customer feel bad for asking him questions and bothering him, after just having spent many thousands of dollars. I went out of my way to deal with a mom-and-pop shop. Thinking that was a naive choice.

Townsend Auto Electric is a business that sells auto parts and formerly specialized in electrical…read morerepairs. It's a unique auto parts store in Watsonville... Unique because of the personal service they give. The guys at Townsend Auto Electric are very helpful and knowledgeable. Recently I needed to buy an air control valve for my car and I had a price of $347 from the dealer. I went to Townsend because they've always done a computer search to help me find parts that were more reasonably priced. I walked out the door after paying $219 for the same part. They saved me $122! That's impressive! I've also bought parts for my classic car there! They sold me chrome lug nuts that I couldn't find anywhere else. And guess what? They have them in stock! I highly recommend the store for your automotive needs! Try it out... And save a chunk of change and remember... You'll always get service with a smile!

Nice that there are still some old school auto parts stores around. Needed some brake rotors…read moreturned and had trouble finding an auto parts place that would do it. Not only do these guys do it, it's $25 each, which is a great deal. New rotors would have cost me over $100 each, so big savings. While the chain stores have a bunch of younger guys with a little bit of training, the guys that work here know what they are doing, and they've been doing it a long time. I'm glad these guys are here in my town, and I hope they stick around for a long time.

Me and my wife came in on a Saturday January 31 after lunch at bass lake. We met Jason Who was the…read moresales person. As we came into the building he introduced himself and He Ask if we needed any water or needed to use the restrooms? Not many people ask if we need bottle water, if we want room temperature or refrigerator cold bottle water. That was a plus. As we were looking at boats with Jason, he was so polite & went beyond our expectations. We looked at two boats and found the one we wanted. We also met Jack the owner which he was amazing and Very down to earth. Can't say anything negative about this place. They were very professional and personal to me and my wife. We put a money down for the boat we wanted and started the loan process. Which was a Breeze, was Nothing like purchasing a car. It was Very easy. We came back that Friday to get our boat. We actually got to meet the team that works there. Such an amazing place and great people. Everyone was very personal, they joked and the laughed with us. It was like we were family. Jason helped us with getting extra stuff that we were going to need for our boat. They showed us how to work the boat, how to put on the Bimini top on, how to attach and how to take down. We never felt they were in rush to get us out of there. They answered questions we had. They are a top notch boat dealership. If you are looking for a boat to buy use or new. This is the place. Can't wait to come back to bring in our boat for service. Or to just say hi to everyone. Thank you to everyone who helped out with getting us ready to enjoy our boat. Best decision ever!! See you soon!!

Hitting a stage in our boat life when we were ready for pontoon..we looked in our area, but we…read moredidnt find what we were looking for in price or styles. Found pacific marine online. Sent a email as a goof. Ed contacted me and depsite being almost 5 hours away, we had a great deal on a pontoon and a trade in for our old boat. When we arrived, Jason showed us everything we needed to know about our new pontoon and put us at ease about the large purchase. He even gave us his cell number if we had any questions. Financing was easy. Everyone was really nice and inviting. Really, the got us in our dreamboat. It was a 13 hour round trip from our house but 100% worth it. Dont be afraid to reach out and make a drive. We hope to never part with our new pontoon, but if we ever need to upgrade, we're going back.

I bought a mens Grudens deepwater Fishing Jacket and wore it once in the rain and it did not hold…read moreup as far as keeping me dry- Three days after I bought it and wore it once, the lady manager of West Marine refused to give me a refund even though I had the receipt and tags. Funny cuz their website says hassle free returns- Buyer beware -shop there at your own risk

Customer service is not good here definitely don't recommend calling this place they just hang up…read moreon you.

Purchased a new Regency Pontoon Boat from salesman Dave Clarke. Outstanding customer service and…read morepromptly addressed all issues. Will definitely buy another boat from them in future. Great family run business.

Worst dealer experience ever. I spend most of my time overseas - so I was emailing back and forth…read morewith this dealer to pickup a new boat about 3 months ago. They answered every email in minutes - the sales guy even went as far as to write that I am at monster jam with my kids and I'm even responding to your emails now. All seemed great. I flew in, drove straight to them to pickup new boat. Great. They didn't walk me through it, but I've been around boats for a long time, so not an issue. I'll figure it out. Literally the minute I picked up the new boat, they stopped answering emails. Wouldn't respond to a single email. I even emailed saying hey, I want to PAY, can got schedule me in for a service. Nothing. Not a word. I get an email from the manufacturer, asking me to rate the dealer, I obviously gave them the truth. About a week later, the owner, Ryan calls me saying that his sales guy quit on him. Locked him out of email. Etc. etc. He said he would make it right. He answered about 2 emails and also went MIA. I found a different dealer already and they'll handle my warranty work and service. I would stay clear of this dealer - plenty of dealers around that would go out of their way to make the customer happy. I am already looking to upgrade my boat to something bigger even though this boat is still brand new, and you guys will never get my business again. centurion / supreme - if you guys read this by any chance, I would seriously talk to these guys and see if this is who you want representing your brand.