Central valley marine is a great store Danny has help me finance a couple boats over the years…read morenothing but accolades for the place their service departments OK but central valley marine that the sales department is nothing short of stellar talk to Danny he'll take care of you.

Super happy with my purchase of my 2018 Malibu 22mxz from CVM. Danny was upfront and didn't try and…read morejerk me around on the price like the other dealer i went to. The service dept is top notch. All the guys there are great. They got my boat in and serviced quick. I had a few warranty issues that they went above and beyond on to take care of me since i had a trip coming up. Overall a great place to deal with and i would highly recommend buying and getting your boat serviced by Central Valley Marine.

Big shout to the worker Melanie. Super nice and provided excellent customer service for my family…read moreand I. Thanks again for today.

Scott is super helpful and very nice. We had gone in looking for a relief band charger which they…read moreunfortunately didn't have, but he went above and beyond for giving us advice and helping us prepare for our whale watching trip the next day.

None of the staff members were wearing masks in the back rooms today. Like COVID doesn't exist…read more They did put the mask on when one employee walked out from behind the glass, but I also watched a guy carry stuff out and interacting with customers without a mask. Not wearing a mask is basically saying you could care less about your customers and the people around you. As the US passes 200,000 deaths today, I expect more from all of you.

I originally tried to get my hitch installed by U-Haul but after over 3 months of waiting for the…read moreparts to come in they still didn't have them. Coworker recommended Johnson Associates and within 5 days I had an appointment to get my hitch installed. Dropped my car off and within an hour they had called that the car was completed. Hitch looks good and can't wait to use. Every employee was kind and professional!

Look no further, these are the best in the business!!…read more Excellent service & professional work! Bought two 1993 jet skis that haven't been ran since 2007!! Called numerous places throughout Northern California but was turned me down everywhere because they are 10+ years old. Found NorCal watercraft on Yelp and decided to give them a call to see if they can inspect & do a much needed tune-up in hopes of being able to run these skis before the summer ended. They said no problem bring them in . They were up & running within a timely manner. Took them to the river this weekend & they both ran great like new. They also educated me as I am a beginner with water-crafts, what to do & look for, how to properly winterize, and answered all my questions. Highly recommend!!! They have earned my business forever!!!

I have two jets skis a 2005 Seadoo GTX and a 2005 Yamaha FX Cruiser. I took them both in for an…read moreoil change and tune-up but also had an issue with the Seadoo start/stop switch. I was pressed for time and had a small window to get this done. I called and spoke to Nathan and he was able to accommodate my schedule and get the job done and on time. A bit about the service. I did receive a call from Nathan about my jet skis and he was able to thoroughly provide a status and clearly explained what he found. My main concern was the switch, he tested the switch and the relay and everything was good. He told me how to rectify the problem and did not recommend changing any parts. I asked about replacing with new parts and he told me it would function the same. I appreciated his honesty and was pleased he did not take advantage of an opportunity to make more money! The customer service was outstanding! I talked to both Nathan and Marina and they both were nice and pleasant. When I arrived they both greeted me and helped me unhook my trailer. When I came to pick up my jet skis, Nathan showed me my old parts and explained what was done. Marina took my payment and they both assisted with hooking up my trailer. I definitely will be back to winterize and service my jet skis. Great job Nathan and Marina!

Second time buying stuff from this store and using their service for install. Great quality…read morecustomer service! Top quality brands. Extremely knowledgeable staff as well

crawled in there with a rack about to fall off. No appointment and not a rack they sell Chris and…read morehis store manager where able to repair in less than a half hour. charged nothing so I bought a bike rack. they assembled and installed in 20 minutes. If you're in a jam, give them a call.

Friendly knowledgeable staff. If your looking to support…read morelocal fishing stores. This one is it.

[This review was from back in 2018] Bought a brand new Ranger bass boat here. They are really good…read moreat getting you credit and getting you all signed up to pay for the boat. I ended up foolishly paying $1,200 more for a fish finder that turned out to be a bait and switch. The Lowrance fish finder, as you can buy it as a consumer, has both sidescan and downscan features. The wrong transducer was installed in the boat. It was an total pain to get this point across to Richard. I sent many emails and photo proof that it was the wrong transducer. Apparently it takes several weeks for C&C to send emails to Ranger and I was told to, "Please be patience [sic]." After bugging Richard multiple times (actually about literally 30 emails), he finally got Ranger to agree to install a new transducer. I naively assumed they would install the sidescan AND downscan unit, which is the common version available to the consumer. But then didn't. I drove for five hours to have them install a transducer than only had downscan. And I didn't figure this out until I was on the water. I would have gladly paid the difference in getting the right unit, but Richard/Ranger again baited and switched. On top of it, he tries to make the customer feel bad for asking him questions and bothering him, after just having spent many thousands of dollars. I went out of my way to deal with a mom-and-pop shop. Thinking that was a naive choice.

Townsend Auto Electric is a business that sells auto parts and formerly specialized in electrical…read morerepairs. It's a unique auto parts store in Watsonville... Unique because of the personal service they give. The guys at Townsend Auto Electric are very helpful and knowledgeable. Recently I needed to buy an air control valve for my car and I had a price of $347 from the dealer. I went to Townsend because they've always done a computer search to help me find parts that were more reasonably priced. I walked out the door after paying $219 for the same part. They saved me $122! That's impressive! I've also bought parts for my classic car there! They sold me chrome lug nuts that I couldn't find anywhere else. And guess what? They have them in stock! I highly recommend the store for your automotive needs! Try it out... And save a chunk of change and remember... You'll always get service with a smile!

Nice that there are still some old school auto parts stores around. Needed some brake rotors…read moreturned and had trouble finding an auto parts place that would do it. Not only do these guys do it, it's $25 each, which is a great deal. New rotors would have cost me over $100 each, so big savings. While the chain stores have a bunch of younger guys with a little bit of training, the guys that work here know what they are doing, and they've been doing it a long time. I'm glad these guys are here in my town, and I hope they stick around for a long time.

Decided on our first boat purchase and came to Pacific Marine Center. When we arrived Jason greeted…read moreus, offered us waters and asked how he can help us. We told him that we were interested in looking at a Yamaha Boat. He said it was in the other showroom and we took the club car down the street to their extended property. Didn't realize how many boats they had in stock. When it came to making the deal he was not pushy, got us extra discounts within reason and spoke to Jack (the owner) to see what else they can do to sweeten the deal. Jack was pleasant, probably stressed with how busy they were that day, but still took the time to work with us to get the price right for our purchase. When we came back the next week to pick up the boat they were very good in going over the entire boat and features as well as inspecting every angle. They include basic safety gear 4 life jackets and a throwable that you can exchange for credit if you already have gear. The workers hooked up the boat and trailer to our hitch and we were on our way. It gets busy here especially around 10-11am with people getting service for their boats. A lot of drop offs and pick ups. Definitely plan on coming early when they open. Customers come in stressed but Jason, Jack and staff stay cool and calm to help everyone with their needs. Thanks Pacific Marine Center for the great experience!

You CAN'T trust Pacific Marine! Bait and switch at its…read morefinest!! PLEASE USE CAUTION! We put a $1,000 deposit on a boat while we went through the financing process and having a hard hit on our credit. We were in contact with them DAILY. We bought a year of insurance as the last act before giving the down payment and signing documents. We got a call that night stating they sold the boat from under us without even a phone call. They then told us the $1,000 was only good for 5 days (first time hearing that!) It was actually the 3rd business day as we had a holiday weekend. If this is how dishonest they are selling it, imagine what else they may be dishonest about behind the scenes! Jack's way to make things right was to offer more expensive boats.. The only boats the owner, Jack offered added more than $10k to the original price. Jack knew we were approved, They could care less we dinged our credit and most likely figured since we were approved; we could be easily forced into a more expensive boat! Jack "offered" two other boats that were way more money! ((Their only goal)) You've been warned.

I bought a mens Grudens deepwater Fishing Jacket and wore it once in the rain and it did not hold…read moreup as far as keeping me dry- Three days after I bought it and wore it once, the lady manager of West Marine refused to give me a refund even though I had the receipt and tags. Funny cuz their website says hassle free returns- Buyer beware -shop there at your own risk

Customer service is not good here definitely don't recommend calling this place they just hang up…read moreon you.

Great service. Very fair dealings with us. Repaired our pontoon boat, but when we put it back in…read morethe water, it still listed. They picked it up and did the repair for free the second time. I really appreciate that they didn't try to charge us twice. We've bought a total of 3 boats from them. Always great service.

Purchased a new Regency Pontoon Boat from salesman Dave Clarke. Outstanding customer service and…read morepromptly addressed all issues. Will definitely buy another boat from them in future. Great family run business.