We used these guys about 2 years ago when our AC died. One of the "National" brands gave us a free…read moreestimate, a special discounted price of $2400. These guys came out looked at it and told us what part of the system needed replacing, and replaced it. Cost was $800. They came out a year later to fix another problem. They said the second problem was because of something they did wrong in the first repair a year before. No charge. Honesty and fair prices. What more could you ask for? I am putting this in at this time for two reasons: One of my friends is facing a similar issue, his AC conked out and he's been quoted $4000 to fix it. I dug out the contact info for these guys to pass on to him and realized he should get a good mention in Yelp. Also, this is the start of the AC season in Memphis, a critical time for everyone. Will it work after the ravages of Winter? Did White Death 2008 deliver a deadly blow to your AC? If you have to have work done, try these guys.

Air conditioner started short cycling on Monday evening. I called them on Tuesday morning, they…read morearrived on time at 8:00 am on Wednesday. Had the problem identified and fixed within 45 minutes. Since they were here they cleaned out the evaporator coils. I called them because they were the ones that originally installed when I had the house built 6 years ago. Excellent and professional service and reasonably priced. Thank you Cannon

I have had them come out on many different jobs. Condenser leak, Gas line repair and pressure test…read morewhich passed MLG&W testing to unlock gas meter first inspection . Just recently this fall replace my failed gas valve in less than an hour. All technicians are professional, approachable, respectful and patient. They are my recommended HVAC business to anyone. Prices are reasonable and fair. I also compliment their staff Ms. Lisa and Ms. Ginger who have been always kind and courteous. Sincerely, Billy Morris A Highly Satisfied Customer.

My AC was working perfectly. No problems at all. They came for just an annual inspection, and…read moresaid they FOUND something that was going to cause it to break in the future. So, I believed them and said just to go ahead and fix it, because I want my AC to be reliable. During the process, they fried my AC circuit board. To the credit of the technician, he did admit that they had crossed some wires. But I was without AC for 5 days due to their negligence. When they finally fixed it the next week, the owner had the nerve to send me a bill for $250. When I balked at receiving a bill at all, Ginger (rude phone answerer) reluctantly agreed to reduce it to $125. Now she is leaving me daily phone messages, and has threatened to turn me over to collections if I don't pay it. And now she says I owe $250 again. Terrible company. Terrible customer service. Incompetent. I would not use them. You don't charge customers when you break their AC for 5 days.

Would recommended this business. Had an after hours emergency and called in late Sunday evening…read more Received a call back within 30 minutes. After hours attendant was knowledgeable and helpful. Was able to get a technician out the following morning on Labor Day. Technician showed up on time and was very helpful/efficient. All around good experience.

We have used this business for the purchase & maintenance of our tankless hot water heater for…read moreyears. When our old hot water heater permanently died we initially called other local companies who spend a lot of $ on advertising. Their bids were astronomically high. Automatic's bid for a replacement tankless hot water heater was fair and "do-able". Dustin & associate from Automatic came out to perform annual maintenance on the unit today. He could not have been any nicer or made any of it easier. it was a joy to have him here.

Multi Task Repairs is a company that I recommend using. They are able to work on older units and…read moreprocure parts that are needed for repairs rather than just trying to sell you a unit. The owner of the company follows up and does strive to meet customer expectations. Our experience was also done through our home warranty.

What a pleasure it was to work with this company! They replaced our hot water heater. They came out…read moreafter business hours because, we had company coming and it was a few days before Easter. Bless, his heart, he was very compassionate about our situation. Mr. Turner was the nicest man and his helper was also. There are not many around like him!! I will definitely be using them in the future.

Snowstorm 2021 and we had a pipe burst behind our washing machine. One it's extremely stressful and…read morechallenging to find a company available for appointments. We called about 10 companies with very little luck in having anyone come out to our home. One of their plumbers was on their way home and offered to come by and take a look. Thankfully this was probably the easiest pipe break in history. It was fixed in about an hour and we had running water. Very professional and worked with a sense of urgency.

Had Al Britt install a mini split on in a room over a garage in my home …read more Exceptional workmanship and service and topped with great price. I highly recommend them if you're looking for an HVAC company .

Showed up quickly to check out the problem. They gave me a verbal estimate after I called a few…read moretimes but never sent it email as promised. Estimate was good but no follow up.

We have used Desoto Air & Plumbing 3 times and they have always provided fast & professional…read moreservice. They have fixed 2 different issues with our AC unit one several years ago and one about a year ago. Each time the cost was more than fair and every option was explained to us. Last week, they came out to fix a leak. Again, gave us all the options available and the price was more than fair.

if you like being overcharged for services, being lied to and having an owner that does not respond…read moreto complaints, this is the company for you. these people are horribl, do not use them.

Came home and my house was so hot. AC blower wasn't turning on. Called Tate's Heating and Air after…read more5pm on a Saturday. They sent someone in 20 minutes and fixed the problem in no time. Even though it was an "emergency " call they didn't charge me extra fees. Other companies wanted to charge me a $150 fee. Definitely would recommend.