Stay away. Our kid ended up having braces completely redone due to his incompetence. Then I just…read moretalked with another family who had the same problem

My son is a patient of Dr. Lite, he is amazing and the staff goes above and beyond to make going…read morethru the braces process as painless (no pun intended!) as possible. They are so flexible and understand kids have crazy schedules. They never overbook so you are in and out of appointments so fast. They are beyond 5 stars!

Great staff to welcome you and get you ready for the braces. Whether they are for you or your…read morechild, you will have all your braces needs taken care of by them. Since my daughter began with her braces, we have returned about once a month for the adjustments. In and out in 20 minutes or less... they even take us in early if we arrive a bit earlier. Very convenient, very clean office and a very friendly staff.

Dr. Karasko was fantastic. She is very good with kids - treating them like young adults and…read moreinforming/involving them throughout the treatment period. She sat with me (parent) and answered all of my questions during the initial consultation and again when the braces were put on my son's teeth. She never rushed me and always offered a comprehensive explanation and answered all of my questions. Her office staff was extremely helpful - especially if I was running late for an appointment. We initially visited three different orthodontists when my son was advised by his dentist that he would require braces. All agreed that he needed to begin treatment but only Dr. Karasko's office would work with us to maximize our FSA plan by invoicing us throughout my son's treatment (as opposed to one full invoice at the start of treatment). This was very valuable. The cost estimates among the different orthodontists was similar, but the invoicing throughout treatment and our ability to use FSA money during two different years made the cost at Karasko's office significantly less.

Dr. Lee made my daughter feel very uncomfortable. He was rude and spoke to her very…read moreunprofessionally. We stopped going to that location. He literally is the worst orthodontist.

I came here for braces 8 years ago and the service was amazing. Quick appointments, friendly staff…read more Had them on for 3 years. I have worn my retainer since and with slight shifting from my retainer wearing out I came back for advice on how to fix it. They priced me at almost double what I paid the first time for a quarter of the treatment time. Staff is still super nice however definitely disappointed they're asking that much for barely noticeable shifting.

My daughter was away at school and missed a few cleanings so was behind on her dental regime. When…read moretrying to book an appointment back home, her local office couldn't take her until February (it's August) That practice also told her she would be in the office for a minimum of 90 minutes due to the lapse in cleanings. She felt humiliated so decided to try calling Pristine Dental as she had heard good reviews. Not only did they fit her in in two weeks, they made her visit stress free and judgement free. She has already booked her next cleaning and was so happy she found them.

I came here with a terrible experience from another place. I appreciated how he went right to work…read morein finding a solution to my dental dilemma - he was super fast and I was booked for an appointment within the next few days to get what I needed to get done (that I was told by another dentist to just "let break" ). I also appreciated how he was able to do the work that I needed while reassuring me that the prior dentist actually did what they were supposed to do (even though I still wasn't happy with the experience ). I will be going back for all subsequent care

We were very pleased with the results from Dr. Chiu. We had originally gone to another orthodontist…read morewho recommended that 4 teeth be extracted. We went to Dr. Chiu for a second opinion and she was able to realign the teeth without any extraction and made the 18 month process easy. The staff was friendly and attentive and there was never a long wait even when the waiting room was almost full. We were able to find reasonable appointment times and the West Roxbury office was in an easy to get to location. The staff was flexible with payment schedule so we didn't have to pay a huge amount upfront while I waited for my FSA to replenish.

My 15 year old son absolutely loves his new smile ! We had an awesome experience with Dr. Chiu and…read moreher staff. Dr. Chiu patiently explained the whole procedure and always happy to answer any questions we had. Dr. Chiu and her team are very friendly and professional! Highly recommended!

After suffering a couple of unexpected dental failures, combined with a long standing misalignment…read moreissue ... I found myself searching for a dental 'team' that could make my teeth right again. After visiting several other orthodontists, having an uneasy feeling with all of them, I made an appointment with Dr. Simi. I can say now, after a year or so of treatment, I made the right choice. Dr. Simi took the time to explain 'and' involve me in my treatment plan. Throughout the treatment he coordinated his efforts with my dentist to make sure we were all on the same page. He also made sure I was completely aware of where we were in the process and what the end result would be. Dr. Simi, and his friendly staff made this whole process a pleasure. I was actually a little sad at my last appointment knowing I wouldn't see them all again until I needed new retainers. I would highly recommend Dr. Simi and his staff to anyone who needs orthodontic work.

This place is hands down exceptional. They are in a comfortable building with plenty of parking…read more When I walked in with my son I was pleasantly greeted by the receptionist. The waiting area is very interactive and they offer a place for the kids to check in and then play video games while they wait. Dr. Simi is very personable and he has an easy going personality. Without a doubt I completely trust his judgement as we have visited 3x so far and he is not in a rush to put my son in braces. This tells me he is honest, knoweldgable and reputable. I can't wait to go back with my son. The staff also put my son at ease during the evaluation process.

the hygienists my kids saw today were great, friendly, knowledgeable, and make my kids feel…read morecomfortable! We love coming here!

It saddens me to leave a bad review for this practice, but I feel compelled to share my recent…read moreexperience . I was 10 minutes late for my periodontist appt and I had to forfeit my $250 deposit. There was no negotiation - it was just "you are going to lose your $250 deposit". When I disputed the charge through my credit card , this practice lied and said I was 45 minutes late . In addition , they decided to cancel all my family's existing appointments , including my son's orthodontist appt , without informing me . Very unprofessional.

Our entire family has been to Epic Dental and we are pleased with the entire staff, and the recent…read moregreat care from Kristen, Mary and Jordan as dental hygenists. Our daughter had met with one of the dentists for Invisalign to correct issues from a previous dentist. The office is impeccably clean and everyone is incredibly professional. We are very happy with Epic Dental! We highly recommend the entire team! All dentists on staff are outstanding too!

We have been taking our kids here for 2 years. The building and offices are quite nice. All of the…read morepeople we interacted with were great and caring. We brought both of our kids in (7 and 11) and they did a wonderful job of cleaning, and also talking to them to feel comfortable at a new office. The dentist took her time and talked to all of us, which was quite nice. We will definitely be going back! Continue to be very happy with Epic. My wife and I have also switched over to them for our care. Great staff, and great COVID protocols.

I don't even know how to thank this wonderful woman! I have been to 4-5 dentists in my life and…read morethis is by far the most knowledgable dentist I've ever come across. I have an auto immune disease that other dentists I've gone to have never even heard of. She knew right away about it and all the answers. I left there feeling absolutely the happiest I've ever been going to a dentist. She's kind, genuine and actually really fun! My Dental Hygenist was also great! Super fun, cleaned my teeth sparkly clean and was just so freindly. THIS IS THE DENTIST TO GO TO! Love them!