I've been going to Salem nail bar for the past few years. The people are amazing. When you walk in you feel welcomed and they always try to accommodate. They just renovated and got all new equipment and more colors ect. I would highly recommend Salem nail bar ! read more

When I started coming to Salem Nail Bar I got very simple one color polish services. Manicure, either gel or classic, and sometimes a classic pedicure as well. For basic services they're great, and fairly inexpensive. In the past year I've started asking for accent nails (a picture on each index finger) to jazz things up a bit more. They are VERY hit or miss here. I will give credit that my main tech today knew her boundaries and called in help, but I was underwhelmed with the skill of the techs that stepped in. I think this is a case of "you get what you pay for." If you want something basic--all one color, or very simple designs, you'll get good service here. If your ask is getting more complex though? Pick somewhere else. read more

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I booked with Audrey a few weeks ago for the first time for a dip manicure and gel pedicure. Unfortunately, the dip came out extremely bulky and poorly done. During the pedicure, she was also very rough and left the skin underneath both of my toes raw, sensitive, and painful. A couple of weeks later, I called the salon to make an appointment to have the dip removed and was booked with Audrey again. During the removal, she drilled my nails down way too aggressively and left my natural nails extremely thin, raw, and painful. She also had a bad attitude. After two bad and painful experiences. Never again. read more

DO NOT GO HERE!!! Customer service is terrible. Nail tech was on her phone and distracted. Didn't even paint my whole toenail! My gel manicure is chipping after two days. My mom still has cuticles down her nails. Owner was no help is resolving this issue. read more

if I could give 0 stars I would. i went in for a pedicure, and was only in the chair 19 minutes. The technician didn't clean my feet, there was still dead skin and dirt when I got out of the chair. I asked how long it was supposed to take and was told 10 to 15? minutes is customary for the service. I will not be back and would seriously discourage others from going as well read more

Salem Nail Bar - Nail Salons Near Me - Salem, Massachusetts

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Went for a birthday pedicure , had Danny, all he cared about was pushing a gel manicure. He started scrubbing my foot so hard he ripped it open,in two areas. I was bleeding , and it was so painful. The manager did not care , he said I can give you a discount. I said I came with no injuries, Now I have two and it's going to take weeks to heal, He did not care didn't even give me a band aid -. Will never return.. read more

Salem Nail Bar - Still healing - Nail Salons Near Me - Salem, Massachusetts

I've been coming to Salem Nail Bar for 20+ years (before they changed their name). I used to love coming here because everyone was friendly, and they always did an amazing job. However, I will never step foot in this place again. This is the second time I've had awful service, and they don't seem to care about their customers anymore. It's like a production line now. The staff is no longer friendly, the prices have skyrocketed, and the work is subpar at best. My mom and I went there for a manicure and pedicure, and both experiences were terrible. I got a manicure with no color, just clear polish. She rushed through it, and I was done in five minutes. She didn't even do my cuticles. You can still see the file marks that she never buffed out. I was charged $25, and my nails look like a child did them. My mom got a pedicure, and the employee doing her feet was on the phone the entire time and would not listen to her. She was hurting my mom, and my mom repeatedly told her, "You're hurting me," but she completely ignored her. She kept digging her nail into my mother's foot. She didn't remove any of the dead skin or calluses and barely massaged her feet. They charged her $36, and her feet don't look any different than they did before. To make matters worse, my mom complained to the gentleman at the cashier desk about what happened, and he didn't seem to care at all. There was no apology, no attempt to address the situation, and no concern for the fact that a customer had just had such a poor experience. After being a customer for more than 20 years, I'm extremely disappointed to see how much this place has changed. Unfortunately, after these experiences, I will not be returning. read more

I don't know what's going on ever since they renovated it seems like all the product has gone down! The last 4 sets I've had done have chipped. I have been coming here for the last 6 years and between the quality of the products and the attitude I get being rushed out of there it's just not worth spending your money at anymore especially when the prices are expensive as is! read more

STAY AWAY. I get dip powder on my nails and the technician did not build up the apex of my nails enough. I got them done roughly two weeks ago and 5 of my 10 natural nails are now broken past the quick. Incredibly painful and completely unacceptable. I would have understood one nail breaking, but half of them breaking at the apex tells me this tech was not properly trained, and makes me worry there may be techs at this salon who are not certified. read more

I have been coming to this salon for over 3 years and always saw Vy, who is absolutely wonderful. I've always had a great experience with her, which is why I trusted this place for my wedding nails. Unfortunately, Vy wasn't working that day, and I went with whoever was available. That was a huge mistake, and after this experience I will never return. I got a gel pedicure so my nails would last through my wedding and honeymoon. Instead, my nails were cut unevenly and the gel began chipping within 2 days of my honeymoon. I also did Gel-X with a French manicure, and the application was a disaster. I had to repeatedly ask the tech to fix uneven tips (while being polite and patient), and after everything was finished, I noticed glue all over my nail beds, behind my nails, and sloppy polish that didn't even go down to the cuticle, making them look like they were already a week grown out. For wedding nails, this was incredibly disappointing. When I politely said I wasn't happy and asked if they could fix it, the tech told me they couldn't because they were already dry. At that point, another woman (the only blonde that works there) jumped in and began yelling at me in front of the entire salon. She accused me of "complaining the whole time" (which is untrue, I was kindly asking for corrections) and then contradicted herself by saying I should have spoken up sooner. She was extremely rude, dismissive, and unprofessional. Eventually, she "fixed" my nails, but they still looked terrible. To make matters worse, she then tried to charge me for the fix, charging me for their own mistakes! I've never been treated with such disrespect in my life. This salon used to be my go-to, but it has clearly gone downhill. The way I was treated on such an important occasion was beyond unacceptable. They are money-hungry, rude, and do not care about their customers. The second you express dissatisfaction, you'll understand why there are so many other negative reviews. Save yourself the stress and take your business elsewhere. read more

I moved to Salem this month and needed a new nail place. So many mixed reviews on Yelp. I attempted to call another place, but no one answered the phone, and this was my second choice. It is closer to home, so that moved it up the list too. Unique setup; it is actually a "bar" where they line you up next to your neighbor to get your nails done. This style probably faced immense challenges during COVID, and I didn't like it at first. But I got to chat with a few clients while work was done. The furniture is old and needs a bit of TLC, but I saw workers sanitizing and cleaning as they went. Also, they have an impressive color selection for dips, so much more than I have ever seen. I have a dip with short nails with square shapes. Nothing fancy for me. I arrived early and was seated right away. The staff were fast and did things a Lil differently than what I was used to, but it was overall ok. I may try the ombre or marble effect on nails in the future. A few things I will remember to specify when I return is to ask for softer edges for the square style and not as many dips. Three is my limit; I think she did four, if not more. I can feel the weight on my nails right now and don't love it. The tip is cash only, and they do have an ATM. All the staff was pleasant to chat with as well. read more

Salem Nail Bar - Nail Salons Near Me - Salem, Massachusetts

This has been my go-to nail salon for years. The staff are great. My only complaint is the news is on the tvs all the time. No one goes to get their nails done and wants to watch the news. Please put on a cute movie, stream old TV shows or music videos. read more

They were so sweet and it was really nice in the salon and i wish i could've loved it but i spent $70 on a gel manicure for a family trip and they fully lifted and came clean off not even a week into having them :( read more

This was a week later... already chipping and another one fully cracked off!!! These usually last almost a month for me!!! Never going back. read more

Salem Nail Bar - This is my nail literally a week later.... These usually last almost a month on me!!! Never going back - Nail Salons Near Me - Salem, Massachusetts

After visiting lots of local nail salons over the years I found my people at Salem Nail Bar. I always get regular pedicures and gel manicures. I'm warmly welcomed, and my regular tech is precise, friendly and very professional. She knows that sitting still is not easy for me (I'm eager to get onto the next thing), but she never compromises her work. The business has a vibrant environment, and is clean. They are currently undergoing a renovation, and I can't wait to see what they do. read more

Sophie is wonderful however upon checkout I was overcharged. I booked a full set gel and a classic pedicure and when I left, I was charged $103 for a gel X manicure. I have no idea the difference between a gel set and a gel X (I don't get my nails done often) -- the girl who checked me in misled me and gave me an additional upgrade I never asked for or booked. Her name was Kelly and she was extremely rude when I checked out and upgraded me without ever asking. Really bad business and very unfortunate because Sophie was lovely. read more

Asked for a pedicure and they automatically upgraded me when I checked out. This is very bad business and it happens more often than I'd like at various salons. I now make them write the price down. read more

I just moved to Salem and this place is 2 minutes from me. I booked an appointment for an acrylic gel fill. When i got there they had be go to Vincent as my nail tech. I told him one nail felt loose and it was lifting he didnt do anything about it and a day later it broke off. They dont clean under the nails either. It was extremely rushed and kept getting pressured to get chrome or designs on nails. I also got charged for the shape but i never changed the shape i came in with almond nails and asks to keep it the same shape all he had to do was file.... Then to go back and get it fixed two days later. The nail they fixed took two seconds because she rushed through it and left it extremely thick. They are way too rushed there. I wont be going back. read more

I legit use to go here every three weeks religiously, UNTIL I made an online booking for my friend and I, i got the original text that I was booked but I usually always get a confirmation text the day before, I did not receive that text this time so I decided to call me make sure my appointment times where all set, I went to call but my phone was not ringing so I assumed the call was not going through ( I had bad service) then the dial tone finally started to ring, the owner Kelly answered the phone screaming at me asking me "why would you call here three times in a row what's the issues?! What's wrong with you?!" I was taken back because I didn't realize my calls had actually gone through in their end and not mine so I started apologizing immediately I felt super embarrassed, instead of being understanding she asked me what is it that I needed that was "such an emergency " I told her I just wanted to confirm my booking as I got the original booking email but never a confirmation text, she rudely told me "yes u don't have an appointment for today" I explained to her that I had the original email from when I booked but I asked if I could be squeezed in at all before 12:00 because I had work later in the day, she barked at me come in at 2 and hung up .. I could not make it at 2:00... my friend and I had decided to stop in just to see if maybe a tech that knew us would be available considering they do take walk ins, we walked in and the technician Tiffany rolled her eyes at us and said "do you have an appointment " I tried to explain to her what happened and she just cut me off and said if you don't have an appointment then you can go.. we ended up going else where, once i started seeking out other salons then realized how bad Salem nail bar has been robbing me !!! A beautiful design set with gems and all that lasts costs me 115-140 at most at my new salon vs Salem nail bar would charge me 200-250 for the same thing I get now !!! On the site it says 75$ for a full set gel X which doesn't include design but how do we get from 75$ to 250 so damn fast?! The tech dose your nails then the greedy guy from behind the desk comes over to examine your nails and then barks a super expensive number at you... AVOID GOING HERE THIS WILL ROB YOU And eventually be super rude to you promise, I once watch that Kelly lady (the owner) chase a girl out recording her telling the girl she was going to put her face all over social media so that everyone knew she was broke because the girl didn't wanna pay their expensive prices... AVOID THEM AT ALL COSTS OTHER SALONS WILL TREAT YOU WITH MUCH MORE RESPECT AND NOT CHARGE YOU AND ARM AND A LEG read more

It is very pretty in here. And the girl I had Kathy listened to what I wanted. The color and shape. Didn't leave feeling like my nails were stuck to the side of my finger. I HATE that feeling. read more

Salem Nail Bar - Chrome White Coffin - Nail Salons Near Me - Salem, Massachusetts

Best nail salon around! Love!Very well organized for such a large salon! All of the nail techs are as equal as the next so no matter who does your nails , you're good to go! I love this place! Love Kim read more

Salem Nail Bar - My ombré ,chrome nails! I love them! - Nail Salons Near Me - Salem, Massachusetts

Tiffany did my nails and I am obsessed!!!! Very fast and clean, will definitely be back here. read more

Salem Nail Bar - Tiffany ! - Nail Salons Near Me - Salem, Massachusetts

I have been going here for years and recently it has gone down hill. The last two times I had Tiffany who is awful- she rushes and doesn't fully complete the dip manicure. She doesn't put one of the top polishes on so it comes off after a week, all so she can get you out of there faster. read more

I had Vivian. I showed her a photo for inspiration. I actually like what she did better than the picture I showed her. She did a great job. The nails are not too thick or too thin. I'm very happy! read more

Salem Nail Bar - Super cute Halloween design. I had Vivian. She did a great job. I'm very happy either way the results. - Nail Salons Near Me - Salem, Massachusetts

The first time they did a great job. But the last two times they were busy and did my nails so fast that they cracked and chipped the next day. These were gel. I went back and they fixed them but they were talking poorly about me and laughing in their language as if I didn't understand. Never again. read more

I last minute went here today after having a not so great experience at another salon. (for reference, this is what I had asked for at both salons). The first salon said they couldn't do it and gave me a normal french manicure but the length and shape was all wrong and I was really unhappy. The nail tech Annie at Salem NailBar was FANTASTIC!!! She was so sweet, attentive, and asked me how I was liking my nails through every step of the process. I'm so incredibly happy with how my nails turned out, I've never had a better manicure in the 10 years I've been getting my nails done. Personally I think she did even better than the inspo pic! Will absolutely be back again and I cannot recommend this place and Annie enough! read more

Salem Nail Bar - Nail Salons Near Me - Salem, Massachusetts

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DO NOT GO HERE! My daughter and I have been going here for over three years, every two to three weeks, spending $90-$120 dollars! Today my daughter didn't like her nails and asked for them to redo them, they refused. Talking very disrespectful, threatening us, saying we are always a problem! Totally untrue, we have never had a problem with the previous owner/manager. They grabbed my daughters hand and and started to cut her nails, cut two of them down to the skin! I was scared and refused to pay. As I was leaving, the owner tried locking me, ran outside calling me a FUCKING BITCH! Like what owner behaves this way??? They sent the police to MY HOUSE! All this for a punk $80.00?? read more

Salem Nail Bar - My daughter's nails - Nail Salons Near Me - Salem, Massachusetts

I had been going to NB for a few years or so for dip powder. I switched to a new girl and was using her for about 8-9 months or so. I should have realized it sooner, but it dawned on my that the reason why it only took her less than 35 mins to complete my dip powder (including the wrapping) is because she only wrapped my nails for 10 mins and the dremeled the crap out of my nails to get the dip powder off, so much so that my last visit she just about went through my real nails. My nails are so thin, ridged and ruined that I have had to soak them off and go to another salon to have a manicure and start regrowing my nails. NB is so interested in getting you in and out, that they dont bother to really take care of your nails. Also, I noticed that if not getting a regular manicure, they do not use sterile clippers to get the cuticles clean before the dip. They also use the same files for everyone. They do have those little square disposable buffer files that they do throw out after using on a customer, but the same nail files are used on everyone. Dont even get me started on the cleanliness of the place. Dried nail polish all over each station and rarely, if ever, do I see anyone cleaning. I def. would NOT recommend this place. EVER. read more

This is the second time I've come in for a gel pedicure and a gel manicure and have gotten the same nail technician, Tiffany, who completely rushes through both services. My appointment was at 4:45 and I was done by 5:15. She does not scrub feet, do cuticles, nothing of quality that is supposed to be included in the service that I am paying for. My sister was next to me and she is still in her appointment now just starting her nails after pedicure at 5:20. This was a $100 dollar trip that lasted 30 mins. It is clear that she is just trying to make as much money as possible and does not care for her customers. read more

Ugh. I hate writing bad reviews but I had a couple things I did not particularly like about this nail salon. I came here because I was in the area and have heard about it I got a dip manicure. My lady was very sweet. But did my dip in 30 mins .. the chairs were all right next to each other which I didn't really like because I would rather be a little further from guests if possible. No one wore gloves and I didn't see anyone really washing their hands enough to be dealing with hand on hand contact. My dip cracked that night on my index finger and then the next day my pinky. So I was VERY upset because they are so far from me so it's not convenient to go back and get it fixed. I will add pics here. My pink nail ended up breaking. Also these are my natural nails so it hurt when it broke. Also idk if it's confusing in the photos but I had one color on one hand and a diff on another as seen on Kylie Jenner lol My 2 stars is for the owner/ manager who squeezed me in and I do appreciate that read more

Salem Nail Bar - Pinky nail broke - Nail Salons Near Me - Salem, Massachusetts

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Had gotten my toes done Sunday May 12th 2024 & my toe was infected! HOW DISGUSTING. I have prom on Friday & I can't even walk on my right food because of how swollen all my toes are ESPECIALLY MY BIG TOE that was applied by Gel-X and not applied correctly known myself personally because I do gel-X services MYSELF! Called to tell what happened to my toe & was told to go to the hospital.. read more

Salem Nail Bar - Swollen toe! When hydrogen peroxide is poured on it starts to sizzle as if it were infected! I can't even step on my left foot! - Nail Salons Near Me - Salem, Massachusetts

I have been going to this place for a while now, and today I had such an awful experience there. My friend and I had scheduled an appointment to get our nails done. I get there about five minutes early and let the man know I'm here early for an appointment and my friend is on her way. They tell me to sit down at the nail bar right away and I explain I want to wait for my friend. They lead me towards the nail bar saying "i take care of you. " They don't let me pick my color first also. I go sit down. I explain again that I'm here for an appointment with my friend and I'm early and they say ok sit down. Then someone else sits down next to me in which i have to speak up in which in return they say my friend should be here. I tell them again that i was early and my appointment time just hit the clock and she will be here any minute. They put the tin foil and nail polish remover on my hands. Then tell me go to pick my color from the sticks. This was very had to do so, considering i had tin foil nubs for hands. (i also don't know why i couldn't of done this earlier while i was waiting.) I ended up leaving without getting my nails done. This place may want to rush their customers and not listen, but i am confident there is better nail places out there. read more

Rushed, rude and a very bad service. When I tried to point out the things they can improve, they were short tempered and haven't fixed anything. read more

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I Will NEVER GO BACK. Service was rushed and gel polish came off 2 days later on two nails. When I returned I was giving an attitude by more than one of the nail tech's. They were not helpful in helping me find the correct color. Very rude read more

Salem Nail Bar - Nail Salons Near Me - Salem, Massachusetts

I went in for a manicure for the first time in my life. Nothing fancy, no gels, acrylics, or anything of that nature. First, a little backstory... you see, my problem is I have the unfortunate habit of picking the skin around my nails, and sometimes picking/tearing the nails themselves. I am trying to resolve this habit, but it's a work in progress. The state of my cuticles also wasn't great. Still, in light of the fact that I have made some strides in keeping this habit in check, I decided to have my nails professionally cared for. I also hope that having my fingers look nice will help keep me from yanking at my skin. In any case, my biggest concern going in was that it was going to hurt or be very unpleasant. I'm glad to report that I felt no pain, and felt mild, momentary discomfort once. My manicurist worked with diligence and precision, taking care at each step to make sure everything would be done impeccably and painlessly! Also, I don't know if this is common practice with manicures, but I liked the part with exfoliation and moisturizing of my hands. I have attached before and after photos so you can judge for yourself. However, when you view the attached photos, please be advised that not all damage from my unfortunate habit can be repaired with a manicure, which explains the slightly inconsistent nail length and imperfect skin. Overall, while a manicure may not be a common indulgence for me, should I need to have my fingers cleaned up, I will not hesitate to come here again. read more

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Salem Nail Bar is so great! The people are all so friendly and helpful, and Kathy really took her time making sure my gel manicure and my pedicure were perfect. My nails have never looked better, and I keep finding myself looking down at my hands and feet and being in awe of how pretty they look! Run (don't walk!) to Salem Nail Bar if you want to have that extra confidence boost of having your nails done, plus an amazing pedicure with hot stones! read more

Salem Nail Bar - Nail Salons Near Me - Salem, Massachusetts

I had requested a soak off and new set bc it was time for new acrylics. I did not receive a soak off- the technician used a toenail clipper and peeled all my acrylics off using a nail tip. I hate it when they do that bc it's really bad for your nails and is very painful. She knew what she was doing so it hurt less than normal, but there's a reason I asked for a soak off removal my current set. When it came time for shaping I told her I wanted nails a similar shape to what had come in with. She got frustrated and explained away her rushed shaping job saying they'll get rounder when I use them. Overall I'm unhappy with the shape as it looks sloppy and isn't the same from one nail to the next. My entire service including removal and new set being put on and painted was a total of 45 minutes. This is too fast for quality work- additionally she was working on her next client immediately after I paid so they schedule less than an hour for services that usually take at least an hour or more. No wonder she didn't soak my nails off- it would have taken too long. I felt rushed and am overall unhappy with my outcome. Additionally this salon does not follow good Covid protocols. All the manicure stations are immediately next to each other and you're pretty much shoulder to shoulder with the next guest. There are no barriers, they don't take your temp, or make you wash your hands or use hand sanitizer. I didn't receive any cuticle clean up but I probably wouldn't have wanted it anyways since I'm not sure about their sanitation standards. If you're looking for a really quick in and out service with no frills and less customer service this is your spot. If you want to develop a relationship with a technician and feel like they listen this is not the place. read more

This place was recommended to me and she told me it has been a mixed bag. I have only been a few times but the few times I have been there, I had my Dip Dye Manicure (which I have been getting at another place before they closed) and my nail pealed 3 times. The first 2 times, I had to go back and have it fixed - 2 days later, 5 days later and on the 3rd, time I phoned and the woman who answered the phone told me I can come back but I keep complaining - my husband was right next to me when I made the call and said I didn't complain at all - i was letting them know the facts. Bad service and very rude - it isn't my fault this happened. Their bad reputation is well deserved read more

Very Disappointed! The technician was very careless and inattentive. She made no attempt to make sure I was comfortable.   The tub was not set up when I was asked to follow her to the seat. The technician turned the water on and then left. The water was very hot and I was unable to put my feet in the water. She also clipped the inside of my big toe causing so much pain. She showed me a piece of nail and said nothing to see if I was ok. She only pumiced very rough on the outsides of my feet. She forgot to pumice my left heel and I had to ask her if she could do that after she returned from going to the bathroom. She did pumice both feet again but very rough and for a short time. I also left with spots of cream on both legs and feet as she did not wipe it all off. I was also concerned with the establishment as it is very dirty inside. I'm hoping that my concerns will be shared and that the services provided will improve. Very disappointed. read more

My daughter and I came in for a pedi today on Mother's Day, and the pedi was rushed , the water was cold , the nail tech was rude and not pleasant. She had an attitude because my 5 yr old wanted cheetah print and I was going to get the same as her because it's her favorite animal. My lady did not even know how to do a simple cheetah design and had to ask someone to help. And at that point I just did my big toes because they were struggling . My daughters toes were 42+tip and mine where 52+ tip and our pedis lasted 20 mins including the time it took them to paint them. Don't waste your money here. This is my first time here and last. The young guy at the front counter was nice though and tried to even help them figure it , he wad sweet. Everyone else is rushing you and grumpy. read more