I've only seen Dr Keum one time and so far I like how he speaks to me and how detailed he was. His…read morestaff is excellent!

From the owner: Doctor Keum went to New York Medical School, did his internship at Overlook Hospital, and his…read moreresidency at Columbia Presbyterian Medical Center. He is a member of the American Board of Physical Medicine and Rehabilitation. He has been practicing medicine for over 30 years. He has a passion for finding the core of his patient’s pain, not simply masking the problem. He is known for taking his time and really understanding all the contributing factors of his patient’s pain to come up with the best course of treatment.

This clinic was amazing, they are so helpful and caring. The infusions they offer changed my life…read more I am so happy I found this clinic and treatment. The staff is so friendly and caring, they make you feel like you are heard and cared for. Highly recommend!!

I am a patient with CRPS. A debilitating nerve condition that is treatable with ketamine. I have…read morehad a terrible time finding treatment for this condition. I was injured several years ago and my insurance situation is a little weird between workers comp and my regular insurance. The clinic doesn't take Fed WC which is fine. So I double checked with my insurance, Fed WC, and a Fed WC lawyer, all of which said that if the clinic did not take WC all they needed to do was call a number to my regular insurance and get preapproval from them. It was that simple. Instead, they flat out refused and said I needed to close my WC case if I wanted to go there. Which, if you know anything about WC is extremely difficult and also, a bit dangerous in case my insurance decides all of a sudden it's a preexisting condition and they're not going to cover it all after the fact. Then I'm screwed. I would not recommend this office. They are not friendly. They are not helpful. And clearly they know very little about people with chronic pain and depression even though that's one of the things they're claiming to treat. Would not recommend.

Mr. McGreg: Dr. Nick Riviera! Remember me?! Dr. Nick: Well,…read moreif it isn't my old friend Mr. McGreg- with a leg for an arm and an arm for a leg! Hi, everybody! (crowd: Hi, Murray!) So, I had always heard for the longest time that this "hospital" was a veritable abattoir. No, that's not an "Abba tour". If only. Second only to it's murderous Painesville cousin Tri Point(known colloquially about Lake County as "Die Point"), it was highly recommended to never ever ever seek treatment here. Not even for a mild case of the Hershey squirts. Stories abounded of friends in doctor induced comas(not on purpose), botched surgeries, life flight helicopters landing in the parking lot and slicing innocent Subaru Outbacks to ribbons(not confirmed). Yet, this is my mother's neighborhood clinic. She had a successful wrist surgery here. Plenty of blood tests and the like always were performed without incident. Hell, there's always parking and there's Mr. Chicken right across the street! Maybe all the bad publicity and gossip was just a bunch of heresay. I mean how can a functioning facility full of accredited surgeons be a house of horrors? It seems almost unthinkable. It's not like Dr. Nick works here! No..... but there is a Dr. H**k who works here. And he makes Dr. Nick look like Gregory House. My mother had her first colonoscopy last fall at Lake West. It went okay, a lot of delays, but it was covid, no complaining here. They found polyps(which I always thought were a mashup of olives and popsicles, but I guess I was mistaken). She would need colon surgery to remove what was most likely a cancerous section of the poop chute. After Thanksgiving(wouldn't want to deprive ourselves of one last dry turkey and gag inducing jar of Heinz gravy), she went in for the procedure. Our fault- we never got a second opinion or tried to maybe book the operation at a more reputable place. But Dr. H**k was the guy who did the colonoscopy, surely he should handle the surgery. And someone else's hysterectomy, and someone else's elbow surgery, and someone else's hair transplant and someone else's lip injection/ cochlear implant conversion to solar power....yeah, as it turns out Dr. H**k is a literal jack of all trades, master of none. His duties at the hospital range from cardiothoracic specialist to updating the email server to running the floor polisher. We found this out AFTER! She has the cancerous segment removed, begins recovery, all is well. Thank you Dr. H**k, you did a terrific job. Even if your bedside manner is something akin to that of Attila the Hun. A week later- a problem. There is a viscous stanky discharge coming from the...how do I put this...lady hole. My mother is horrified. She has begun to do number two through her number one port. I research it. Turns out to be a fistula- a tear between the walls of the yellow channel and the brown canal. We go back to Dr. H**k. He has never heard of a fistula. What medical school did you say you went to? Trump University! F**k!! It turns out he had "nicked" the lady/ rectal wall. Whoops! "Nick-ed" indeed. A repair surgery is scheduled. It goes, um, poorly. What did you expect. At this point Lake West is becoming my own personal hell. The workers all start to look like characters from a haunted house or worse yet, a Marc's. Mother is sick of going out of the wrong hole and starves herself nearly to death. It is now months later and we are desperate for some kind of solution. Dr. H**k proceeds to wash his hands(I think maybe for the first time in his career) of the whole fiasco. He tells us to look elsewhere for help. And thanks to my rockstar wife- we find it. At Ahuja Medical Center in Beachwood. Under the care of an amazing LADY doctor, my mom has several way more complicated surgeries, spends the summer on the mend, and a year later we are back to normal. Phew! It was a harrowing winter and spring I tells ya. We were all pushed to the brink of cracking up from this medical mishap and subsequent outright unprofessionalism and abandonment of the hippocratic oath. Do no harm. You did alot of harm, Lake West. Especially you, Dr. H**k, you absolute poster boy for the mediocre, entitled male. I implore you all, beg of you...please, PLEASE do not let this man operate on you. You'll be sorry. Now, I am giving this place two stars, because all the nurses, support staff and technicians really are pretty good at their jobs. I just wish they could find work at better hospitals.

Absolutely the worst wound care clinic. Did nothing but charges us 1000's for 15 minute appts and…read morewant you there weekly. You sit and wait and nothing gets done but you get a bill and a bunch of useless supplies sent to you and billed to you! Has anyone ever been cured going to this clinic because I do not believe it.

After having what was my third hand surgery. I needed 2 - 1 in metal plates and 5 screws to put…read moretogether my left hand ring finger. It was short of a miracle that he was able to reconstruct the mess it was. I was told I would never be able to make a fist again but after wonderful PT and amazing care, I'm brand new. This was 13 years ago and I've never had a problem with anything since.

I fractured my hand in October 2008 and wanted a 2nd opinion with Dr. Nahra in August 2010 and the…read morereceptionist stated that Dr. Nahra would not see me because of the liability. I had 2 surgeries back in 2009 from a surgeon back in 2009 and because of that, I am a liability.

I cannot say enough great things about the in house physical therapy I received from Emily at Luna…read more Three days after surgery, I tried one of the physical therapy favilities. The main issue I had is that your time is shared with another person. I needed 100% PT time. Luna Physical Therapy offers individual PT in your house. Many of the exercises are devised from things you have in your home, stairs, chairs, walls, etc. I purchased a chair elliptical machine to help in my progress. Any concerns or questions you have are also addressed immediately. It's been a such a positive experience for me that I told my doctor about Luna. I also recommended Luna Physical Therapy to my neighbor who will have total knee surgery in a few weeks.

From the owner: Luna is the leading in-home physical therapy platform, offering 1:1 personalized care at home that…read moreis covered by insurance. By shifting treatment from the clinic to the home, Luna is reinventing outpatient physical therapy and improving convenience, access, safety, and adherence. Luna's licensed therapists are available seven days a week and can be requested via the app. Luna is proud to partner with outstanding healthcare providers like Emory Health, Scripps Health, UCLA Health, and Intermountain Healthcare.

I was at Cleveland Clinic Willoughby Hills Lab today for some routine tests. I set an appointment…read moreusing my app. Walked right in, registered at the desk. Within a couple minutes I was called in and the nicest, most professional woman took care of me right away. I was in and out in 10 minutes. I always receive excellent care here and have no desire to go anywhere else.

The ambulatory surgery center staff is the rudest health care team I've ever encountered. Nurses…read moreand techs clearly do not like talking to patients. One barked questions at me and when I misunderstood what she was asking me because she both yelled and mumbled at the same time, she then yelled at me because I gave her the wrong answer.