Working with this company was a two-year nightmare I never thought I would wake up from. The CSLB…read morehad to get involved and brought in multiple experts, who found that 11 out of 12 parts of their work failed to meet basic industry standards. Only after a 1.5 years long fight were we finally reimbursed to fix the mess they left behind.
Here's what we dealt with:
* They changed the design of our roof without permission, not only that it looked terrible (photos for reference), but it also leaked.
* The floors they installed are extremely uneven - in some spots over an inch off.
* Drywall was so poorly done that you can see the tape lines through the paint.
* They destroyed a perfectly good sliding door that was supposed to be preserved (and was in the contract).
* Used second-hand roof shingles full of holes.
* Demolished a wall in the presence of my family and my newborn, without any dust barrier to protect the rest of the house
* Flooded our home twice, which flooded our flooring (that they never replaced) and destroyed the ceiling drywall (and tried to cover with paint)
* When they tried to cover the roof from leaking, they left sandbags on the roof, which eventually melted into one giant block of sand on the roof edge, creating a safety hazard for kids. When we asked them to come remove them, because it could literally kill our kids, they refused.
God forbid you question the quality of their work - they will tell you you're asking for free stuff, they will call you racist, they will call you all sorts of names and insults. The owner Jeff (whose real name is not Jeff, but Meir instead), would call my husband in attempts to strike deals, but then when he communicated with me, he would remove my husband from copy of the emails. Extremely unpleasant, disgusting human being, who clearly thinks he can intimidate women
It took two years of stress, intimidation, and fighting, but CSLB finally forced them to pay for repairs or lose their license, which I am extremely grateful for. We were awarded just short of ~$16k, so that should serve you as a guide on how bad things actually are.
This review doesn't cover 5% of the experience we have had, possibly the worst decision we have ever made in our life.
They weren't the cheapest, supposedly very reputable, but absolutely atrocious experience - most of the work they subcontracted to third party that possibly gave them the cheapest price, and it shows.
Save yourself the nightmare - do not hire this company, ever.