I waited a while to leave this review. Naturally, the day you buy the car is the best service…read moreyou're going to receive at a dealership. For me, every time I have come here has been an amazing, gracious experience. I was sold my car by the dapper C.J. Morris, who is a man that keeps things real. Each time I came in afterward he recognizes me and shakes my hand. Drivers World has a good policy of "price as marked" with no haggling, since their prices are already low. I don't know about that across the board, but my 2010 Hyundai Accent was a great deal. I have had two issue happen with my car since its purchase. The first was when my spare key came in from the Hyundai Mother Ship. We tried it out and it got stuck in the ignition! Samantha, in their service dept., immediately got me a rental and called a locksmith to look at it the next day. My car was fixed up that next day too, the locksmith had to re-cut part of the key. My second issue was when my car suddenly didn't start one day after work. I took a panicked trip in the tow truck to Drivers World where they got me a loaner car that night. They called me in the morning and told me it was the starter. I returned my loaner and they got me a rental; a few days later I picked up my car from Checkered Flag Hyundai. So far, everything has been covered and I always get treated nice there. I had a great buying experience and their awesome service has continued. Hopefully all my visits will be this good.

I wanted to take a moment to say that my recent experience with Driver's World was the best…read moreexperience I've ever had purchasing a vehicle! Demario Street was on top of the game from the moment we first spoke on the phone til I drove off the lot in a vehicle that far exceeded my expectations. He was very down to earth, knowledgeable, and stayed on point til I was nothing short of happy with my purchase! I highly recommend Driver's World (and Mr. Street in particular) when you are in the market for your next vehicle! wdodson NFK

this place is terrible. do not expect a reasonable deal…read morehere. they purposely take pictures of their cars hiding physical damage. they lie about being road worthy and passing virginia state inspection. if pressed they will admit to issues that they do not disclose up front, but those issues are the tip of the iceberg and you will find more. they cannot be trusted. you WILL regret buying a car here!

​Fake inventory and dishonest communication. ​Five separate…read moreconfirmation calls were made before driving out to see a specific vehicle. Every time, the staff insisted the car was available and that they would have it ready. Upon arrival, the car was gone and it turned out it had been sold even before the first phone call was placed. No one bothered to call and give a heads-up, and no one apologized. The only response given was a series of weak excuses deflecting blame onto the staff. Save the gas money and go somewhere that values honesty.

I recently got my car repair at this location. Overall experience was great/amazing. Drop off the…read morecar monday & I picked up the car in just a few days. The car looks amazing when i picked it up. The paint job that got fix looks great. Also the car was washed & vaccum as well. Ben Lamberty did an amazing job keeping me updated on all the repairs on my vehicle. I definitely recommend this repair shop.

If you are looking for body repairs done to your vehicle, I highly recommend someone else. There is…read moreno sense of urgency and the service is flat out terrible. I waited 6 months for repairs and kept getting beat around the bush answers and then never calling me back. I suddenly got my money back because I am leaving the area and it still wasn't fixed.

I had such an amazing experience the past few weeks and can't thank Leo enough! I came in with a…read moretough situation after a major mechanical failure of my old vehicle, negative equity to deal with, and a tight schedule with work and kids' sports. I felt like finally the universe was on my side as Leo and his team helped me figure out all the fun financials of a low valued trade in and getting into the new-to-me vehicle that my family and I needed. The genuine kindness from Leo and Danny and Fatima (I'm sorry who else's name I may have forgotten) has restored my faith in car dealerships and I may never go anywhere but RK again. If you are in the market for a new vehicle, please do yourself a good service and go to RK Chevy and ask for Leo. He will literally run from building to building, texting you updates as he works on making things happen. Just don't be surprised if you have to beat down a line of other customers who are there to follow up with him. He's that good. As I said the day he handed me my new keys, "It may only be April, but it's LEO seasonnnn!"

Five stars aren't enough for the team at RK Chevrolet!…read more After a string of disappointing experiences trying to find a reliable used car for my child, I was starting to lose hope. That changed the moment I spoke with Moustafa, the sales manager. I explained exactly what I was looking for, and he was refreshingly honest--he let me know it might be tough, but not impossible. Although they didn't have anything at the time, he promised to keep an eye out. Just two days later, I got a text: "I think I found the one." A trade-in had just come in, and he thought it could be the perfect fit. I headed over after work and was introduced to Doug Whitmore, the sales rep who made the entire experience an absolute pleasure. Doug was funny, kind, genuine, and incredibly easy to work with. He made what is usually a stressful process feel simple and even enjoyable. If you're in the market for a new Chevrolet or a dependable used car, do yourself a favor and reach out to Doug Whitmore at RK Chevrolet. He's a true professional who genuinely cares, and I'm confident you'll drive away just as satisfied as I did

Always a pleasure having this dealership as my go to for anything my car needs. This time it's the…read morecheck coolant display. Mid Friday afternoon before a snowstorm; and yet they quickly topped off the coolant and I was on my merry way. Friendly staff, helpful!

Great experience with Vince last weekend test driving all three of the 300 series mid-size SUVs…read more We made an appointment and they were ready for us when we arrived - easy day. You could tell Vince knew his stuff. I tested him on a few things and he easily answered all my pertinent questions and remained helpful and polite the entire meeting (largely over an hour). I test drove three cars and enjoyed them and was impressed with the features and options inside. The dealership is lovely and clean with a nice waiting area with drinks/coffee available. I have yet to purchase and have maintenance so I can't speak to that - but the buying and test-driving experience was good so far.

Having already performed 30 hours of research on my own, I had narrowed down to a specific new…read morevehicle for our daughter's first car - the latest safety features in our price range. Armed with Truecar quotes (you should research Truecar shortcomings) I competed the best price and accessories amongst the dealers locally and within 3 hours, but was not convinced it was the best deal I could get. It didn't help that one of the dealers said he would beat any of the other dealers by $500. As if to say, you do all the work on negotiating a price instead of me offering you the best deal I can give you, and then I'll snipe your business at the end. I was running out of time, but I had heard about car concierge services early in my research. On a whim at 945pm on a Saturday I googled something local, then found a Virginian Pilot article on Southern Twist Consulting. The next morning Sunday, I got an email from Carolyn letting me know she would contact me later that day. We talked for about 20 minutes, including other important safety suggestions. Monday, Carolyn presented several options that convinced me to completely shift our search...if only I had found her a couple weeks earlier! Tuesday, Carolyn brought cars to my daughter for her to test while we were at work. What a time savings! Wednesday she presented a highly competitive offer, likely several hundreds less than than what would have taken me days to haggle amongst dealers. The kicker was that she presented a very valid option for me to consider...leasing. I've always been opposed to leasing BUT it was really the way to go for our situation. Newer car with the safest features at a monthly cost we could afford. In a few years if we want the latest in safety features or if our daughter decides she wants something different, we can get a newer model or a different vehicle altogether. She likely will not be driving that much, and f she is able to take really good care of the car, the car could be worth more than the cost of buying it at the end of the lease. There's a lot more to leasing than I had realized until now. The fees are very low. Consider all the hard work, expertise and local connections Carolyn brings to the table. And, all the time she saves you. Plus, she'll probably get you a better deal that would cover the fees anyway. Do yourself a favor and at least give her a call the next time you are looking for a new or even a used car.

From the owner: Southern Twist Consulting is a auto concierge service dedicated to helping women (and men) through…read morethe entire car selection and buying process. Our industry experience will be a valuable resource for individuals who find themselves too busy to car shop because of the demands of their jobs, of their families or those who simply do not want to deal with the unpleasant experience of automotive negotiations. We believe that buying a car should be fun and easy, and we are committed to creating a positive experience one client at a time.